McDonald's

3.3
356 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
410 S Greeley Hwy, Cheyenne, WY
82007, United States

Hours

Reviews

3.3
356 reviews
5 stars
130
4 stars
74
3 stars
33
2 stars
21
1 star
98

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and special requests not being fulfilled.

Service Quality

Mixed feedback on service; while some praised individual employees for their friendliness, many others experienced rudeness and lack of attention from staff.

Food Quality

Several reviews highlighted problems with food quality, including undercooked items, cold food, and overall dissatisfaction with the meal preparation.

Wait Times

Customers frequently complained about long wait times both in the drive-thru and inside the restaurant, often leading to frustration.

Pricing Concerns

Many customers expressed dissatisfaction with rising prices and perceived value for money, indicating that the cost of meals has become a significant concern.
  • JD
    Jordan Dunn
    Nov 16, 2025
    5.0
    I’m not a McDonald’s person but I was driving through and it was late and needed food quickly. This was the best McDonald’s I’ve ever been to. The food was hot and fresh and the burger was way better than typical McDonald’s burgers. Also the girls at the window were very sweet and happy and friendly. I was very pleasantly surprised.
  • TT
    TopEnd Technical
    Nov 12, 2025
    1.0
    So when did McDonalds on South Greeley highway start serving quarter pound burger HALF RAW???I I am serious the insde of the burger WAS TOTALLY RAW INSIDE. That is simply sick to look after tearing it open.. I had read that has happened at this store from others and told about it but I never thought I would see it. Maybe you should pay over 20 dollars and hour which is poverty level. At least the youh can get adults instead of foolish chilfren who watch othner chilfren. Did thye health instructor just look the other way of did you just give that person a well cooked one? YOU SHOULD NOT BE SERVING RAW BURGERS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! You should be shut down. Sick Sick Sick Sick Sick Sick Sick Sick!!!!!!!!
  • DB
    Douglas Benner
    Nov 3, 2025
    1.0
    I have visited this location twice in the last month. Both times they have incorrectly charged for food. The first time, I asked for four bacon McDoubles. The drive thru charged me for four quarter pounders with bacon added which turned a 3.99 burger into an $8 burger. The second time, I ordered two bacon mcdoubles. The drive thru put it in as McDoubles with bacon added. This caused a 3.99 burger to be charged as a 5.98 burger. There was also hair found in one of the burgers. Upon hearing about this, the manager’s response was not to try and fix the problem with the employees but only do you want your money back. Would not recommend buying here.
  • NR
    Neniah Rachel
    Oct 30, 2025
    1.0
    I just went through the drive thru tonight 10/30/25 and i got home and i took a bite of my burger and it was pink. Went back and showed them, they made a new one, and that was pink too. He only refunded me for the sandwich instead of trying to offer more, the girl in drive thru said she would give me something else too to compensate for the mess up. Did not receive that either.
  • BC
    Brayan Carsi
    Oct 27, 2025
    1.0
    I had never had a problem with this establishment, but today everything was different. I just asked for some things that were missing from my order. The young employee got upset even though he knew it was his mistake and, not satisfied with that, they gave me my things in such an unpleasant way that it seems somewhat unfair to me. I hope they can give their employees better training.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Cheyenne, WY?

McDonald's in Cheyenne is open daily from 5:00 AM to 11:00 PM.

When does the drive-thru at McDonald's Cheyenne operate?

The drive-thru is open every day from 5:00 AM to midnight.