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McDonald's

3.5
(1215 reviews)

Business Details

5700 N Yellowstone Rd, Cheyenne, WY
82009, United States
(307) 634-2757
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5700 N Yellowstone Rd, Cheyenne, WY
82009, United States

Hours

Reviews

3.5
1,215 reviews
5 stars
403
4 stars
292
3 stars
257
2 stars
89
1 star
174

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor service, particularly in the drive-thru.

Staff Friendliness

While many reviews highlighted friendly staff, there were also complaints about rude behavior from some employees.

Food Quality

Customers expressed dissatisfaction with food quality, including incorrect items, cold meals, and health concerns.

Cleanliness

The restaurant was noted for being clean and organized, although some customers reported issues with the cleanliness of specific areas.

Management Performance

Mixed feedback on management, with some praising specific managers for their professionalism while others criticized the overall management of the location.
  • JM
    Jamarlyn Muter
    Jan 30, 2026
    1.0
    Never got my food. Service is terrible. I get a 30 min lunch and have to waste 17 minutes waiting for food I never got. I eventually had to go back to work so I just got my money back. Thank you so much for making me hungry the rest of the day!!!!
  • AS
    A Sch
    Jan 30, 2026
    1.0
    I don’t know why mobile orders take forever. I get sugar free iced coffee on the mobile app as I leave my house about five minutes away. nobody will be there and it still can take five minutes to get my drink. Speakers don’t work at the drive through and In line for ten minutes. What in the world is wrong here?
  • JG
    Jeremiah Gilmere
    Jan 27, 2026
    5.0
    Very friendly staff even at 6am and even better service!!
  • KK
    Kamconmommy
    Jan 22, 2026
    1.0
    Brian was absolutely amazing! Very customer forward, never stopped his hustle for us. Thank you! Matt in the other hand..... thank God you didnt handle my food cause I would put a lawsuit out. You scratched your head many times, rubbed your face, and rubbed your nose all while handling drive thru orders. Disgusting 🫣 🤮
  • RC
    ryan cooper
    Jan 9, 2026
    1.0
    Gave me a meal without frys then argued that I stole the frys and just wanted more. January 9th around 12:15

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until 10:00 PM on Friday and Saturday.

What are the drive-thru hours at this McDonald's?

The drive-thru is open daily from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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