McDonald's

3.5
1207 reviews
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Business Details

5700 N Yellowstone Rd, Cheyenne, WY
82009, United States
(307) 634-2757
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5700 N Yellowstone Rd, Cheyenne, WY
82009, United States

Hours

Reviews

3.5
1,207 reviews
5 stars
399
4 stars
292
3 stars
257
2 stars
88
1 star
171

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Customer Service

Service quality varied significantly; while some employees were praised for their friendliness, others were noted for being rude or unprofessional.

Food Quality

Food quality was inconsistent, with some customers enjoying their meals while others reported issues like cold or poorly prepared items.

Wait Times

Customers frequently complained about long wait times, especially in the drive-thru and during busy hours.

Cleanliness

The restaurant was generally described as clean, but some customers noted issues with specific areas like the play place.
  • RC
    ryan cooper
    4 days ago
    1.0
    Gave me a meal without frys then argued that I stole the frys and just wanted more. January 9th around 12:15
  • AT
    Ali Terry
    Dec 27, 2025
    1.0
    Always close the smoothie machine down early and say it’s out of service. When I know for a fact it is not and they close it down at 7pm because any time before that I can get one. They close way later than that. Always rude service at the windows too.
  • PJ
    Pamela Jenkins
    Dec 23, 2025
    1.0
    Because of the app. I'm here everyday. The small guy who delivers to the app,has always been nice but tonight he completely humiliated me. I am on a very fixed income and can't afford gas,I have about an hour to kill, waiting to pick up for my friend because she doesn't drive. The side parking spots were completely empty but he came up to me and asked if I had placed an order. I was humiliated for him to embarrass me further.
  • WW
    Wyatt Wilkerson
    Dec 14, 2025
    1.0
    I wish that this McDonalds would hold itself to a standard of giving out correct items and orders, the people are always friendly but haven’t been able to get food here without a mess up in a long time, it seems they can’t give you correct items. today I order a mcchicken with cheese and I ended up getting a hot and spicy which I was then yelled at by my partner for not checking while I was there after I had waited 10 minutes in the drive thru. just bad quality control
  • PS
    paul simmons
    Nov 28, 2025
    5.0
    I don't know what it is about you Wyoming, but everything here tastes better. I'm from California and I can't get over the difference. Those are the best mcdoubles. I've had in years. Thank you very much.
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Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until 10:00 PM on Friday and Saturday.

What are the drive-thru hours at this McDonald's?

The drive-thru is open daily from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.