McDonald's

3.3
1362 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3410 Dell Range Rd, Cheyenne, WY
82009, United States

Hours

Reviews

3.3
1,362 reviews
5 stars
411
4 stars
295
3 stars
262
2 stars
127
1 star
267

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong modifications.

Food Quality

Many reviews highlighted dissatisfaction with food quality, including cold items, poorly prepared meals, and inconsistent portion sizes.

Customer Service

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Cleanliness

Some customers noted cleanliness issues, particularly regarding employee hygiene and the overall cleanliness of the location.

Speed of Service

Several reviews mentioned slow service times, especially during peak hours, leading to long waits for food.
  • TY
    Tyler Yarbrough
    Jan 1, 2026
    1.0
    Ask for no ketchup every single time, and every single time they ignore the request (even if they label it correctly!) At this point I’m convinced the workers are doing it on purpose. One time is mistake. Twice is unlucky, but it happens every time I’ve ever ordered at this specific one
  • SS
    suzette
    Dec 29, 2025
    1.0
    I just don’t understand how you forget to put the patty inside the McGriddle 🙄
  • NR
    N Rodgers
    Dec 22, 2025
    1.0
    We ordered the 10 piece chicken nugget meal, medium with medium sprite. I'd give you the receipt number if they would of given me one. We arrive at the drive through around 505pm. We had to pull in to spot #2 and wait 15 minutes to get my COLD FOOD! Why have me pull into a spot for cold food?
  • GG
    Glenn Grissom
    Dec 17, 2025
    5.0
    Always clean and fast.
  • KK
    Kaleb Kepp
    Dec 2, 2025
    1.0
    Forgot my food

Frequently Asked Questions About McDonald's

What are the main service hours for McDonald's at 3410 Dell Range Rd, Cheyenne?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and 5:00 AM to 10:00 PM on Friday and Saturday.

What are the drive-thru hours for this McDonald's location?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.