Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders, including missing items and wrong modifications.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and incompetence.
Food Quality
Numerous reviews mentioned dissatisfaction with food quality, including cold items, incorrect preparation, and poor presentation.
Cleanliness
While some customers noted cleanliness, others pointed out dirty tables and unsanitary conditions.
Speed of Service
Several reviews highlighted slow service, particularly in the drive-thru, with long wait times for food.
KS
Kurt Smith
Feb 10, 2026
5.0
The restaurant is clean, meal was brought to my table after I notified them on the McDonald's app. The order was correct.
SW
Scott W.
Feb 2, 2026
1.0
When people don't care enough to even do a mediocre job, you get another $14 sandwich with no toppings. They are destroying it from within.
NH
Nathan Hulett
Jan 31, 2026
3.0
Food was par as usual, order accuracy was correct. My only gripe is that all the tables in the play area were dirty, the place was dead and the crew could have been cleaning.
AP
Ashley Painter
Jan 29, 2026
5.0
Came to the drive through fifteen minutes till they closed
Anthony you rocked it all my food was fresh and I had a Carmel frappe ❤️ thank you for still making it knowing you closed in fifteen minutes.
Told you I'd give you five ⭐ review and here it is ⭐⭐⭐⭐⭐
Thank you Anthony
RR
Robert
Jan 16, 2026
1.0
The worst mcdonald's ever. Employee's are incompetent.