McDonald's

3.5
2043 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2535 E Lincolnway, Cheyenne, WY
82001, United States

Hours

Reviews

3.5
2,043 reviews
5 stars
643
4 stars
484
3 stars
416
2 stars
190
1 star
310

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with several mentioning poor management and disrespectful behavior from employees.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Customers frequently complained about cold, undercooked, or poorly prepared food, with some experiencing food safety concerns.

Cleanliness

There were mixed reviews regarding cleanliness, with some customers noting clean bathrooms while others reported unsanitary conditions.

Speed of Service

Several reviews mentioned long wait times in both the drive-thru and inside, with some customers expressing frustration over slow service.
  • MU
    Mariah Unsiog
    3 days ago
    1.0
    Benjamin has the worse customer service , bad attitude & is rude to customers . He gotten my order wrong so many times he gots to gooooo !
  • BB
    bernie
    Jan 3, 2026
    4.0
    just so so
  • DM
    Devan Macpherson
    Dec 20, 2025
    1.0
    The manager named Ciana was there today hiring a new worker. I haven't seen anyone treat their new hired employees as she did. She was rude, curt and disrespectful to the new girl. If I was just hired there and dealt with that I would have walked right back out the door.
  • MK
    Mariya Knowles
    Dec 13, 2025
    4.0
    Great food was fast shockingly the night i went a week ago
  • QQ
    Queenbee
    Dec 3, 2025
    2.0
    The drinks are pre made with very little ice so they come out watered down and flat. Be nice to get your own inside. Went through asked for extra ice and was handed a watered down drink with hardly any ice, I said I asked for extra ice and instead of making a new one he added ice to my watered down drink. I had to go in to get a new one and it was flat like he did the same thing and added ice to an already made drink. Bring back self service drinks please! Then my Big Mac had so much sauce it was cold and impossible to eat. Glad my half cooked fries were still hot. I understand order times but at what cost…the cost of customers having a decent meal that costs twice as much as it should. Edit: 10 pm and severe diarrhea. This is the first and last meal I had all day I’m thinking around 7 pm. Made this review right after I ate.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 2535 E Lincolnway, Cheyenne?

McDonald's at 2535 E Lincolnway in Cheyenne is open 24 hours a day, seven days a week.

Does this McDonald's have a drive-through service?

Yes, this McDonald's location offers a drive-through service that operates 24/7.