McDonald's

3.5
2037 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2535 E Lincolnway, Cheyenne, WY
82001, United States

Hours

Reviews

3.5
2,037 reviews
5 stars
641
4 stars
481
3 stars
416
2 stars
189
1 star
310

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of excellent and poor service, with some praising friendly staff while others experienced rude behavior and long wait times.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong modifications, leading to customer frustration.

Food Quality

Feedback on food quality was inconsistent, with some customers enjoying fresh and hot meals, while others reported undercooked or stale food.

Cleanliness

Some customers noted clean facilities, while others reported unsanitary conditions and poor food handling practices.

Management Issues

Several reviews pointed to poor management practices, including rude interactions and lack of effective training for staff.
  • SB
    Steven Beasley
    Nov 16, 2025
    3.0
    It's a nice surprise when the drive through actually gets your order right.
  • TE
    tracy e
    Nov 13, 2025
    2.0
    While at breakfast this morning I witnessed the girl with the bright orange hair come out of a bathroom stall and NOT wash her hands. I said something to another employee and they said I wasn't the first person to complain about this. Then I seen bright orange handing foid out the drive thru window!
  • D1
    DeathxSoul213 1
    Nov 4, 2025
    1.0
    If I could I would have done zero starts because my god, I always eat here after work because I used to work here and I know alot of people but tonight was the worst ever, 1st I order my food the normal 2 double cheeseburgers only pickle and a drink, take almost 4 mins just for the person to answer the lane, 2ed I get to the window and the guy was judging my stickers on my truck.., 3red I wait 10-15min with my food just sitting there and they r talking walking past drinking come to the window and say what did I order... I tell them 2 double cheeseburgers only pickle, then they tell the people in the back making the food that they need that well my food is already sitting there... then 1 of the guys finally looks at the small bag thats been sitting there for a long time and was like "is this it" and comes to the window and just hands it to me without any words now thats not the worst part because my burgers r cold now like no heat whatsoever it's a cold sad burgers.
  • JJ
    JoeyConga
    Nov 1, 2025
    1.0
    I came in for some breakfast this morning and wasn’t great me and my freind waited approximately about 20 mins for 2 McGriddles a biscuit and a coffee. And not to mention ton but my food did come out cold including a coffee I expected to be hot and fresh,I think instead of workers standing around and doing nothing they should find something to do. And keep these customers satisfied especially with these prices :) yes I did take the food I didn’t want to wait again for non fresh food or coffee ? Cmon
  • EF
    Elizabeth Fiske
    Oct 21, 2025
    5.0
    Even late at night, we received excellent service. Thankful for a 24 hour location in Cheyenne.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 2535 E Lincolnway, Cheyenne?

McDonald's at 2535 E Lincolnway in Cheyenne is open 24 hours a day, seven days a week.

Does this McDonald's have a drive-through service?

Yes, this McDonald's location offers a drive-through service that operates 24/7.