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McDonald's

3.5
(2053 reviews)

Business Details

2535 E Lincolnway, Cheyenne, WY
82001, United States
(307) 632-1222
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2535 E Lincolnway, Cheyenne, WY
82001, United States

Hours

Reviews

3.5
2,053 reviews
5 stars
644
4 stars
486
3 stars
416
2 stars
193
1 star
314

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with reports of rude staff and incorrect orders.

Food Quality

Customers frequently complained about cold, undercooked, or incorrect food orders, with some mentioning health concerns.

Cleanliness

While some noted clean bathrooms and dining areas, there were also reports of unsanitary conditions and food safety issues.

Order Accuracy

Many customers expressed frustration over incorrect orders and long wait times, particularly in the drive-thru.

Staff Attitude

Several reviews mentioned unprofessional behavior from staff and management, contributing to a negative dining experience.
  • JG
    Jillian Gully
    1 day ago
    1.0
    Stole the money off my card. Ordered online, no receipt or anything. Wasn't able to get the food I ordered or my money refunded back to me. Large corporations really get away with anything nowadays.
  • CB
    Crista Baker
    4 days ago
    2.0
    Waited in the driveway for ten minutes for two fries and four sandwiches. Three of which were the same and supposed to have extra sauce but came with barely a squirt if that on them. Fries were so cold, should have been warmer and more fresh after a ten minute wait. I will say this, the girl who took our drive thru order and the one who brought out our food were really nice and polite. I'd go somewhere else for warm and fresh food if I were you.
  • MJ
    Margaret Juniker
    Feb 18, 2026
    2.0
    1 out of 20 times when you order "cook to order" or "fresh" fries they will actually cook it for you....most of the time you get flacid 1 hour soggy fries. WORST McDonald's in Cheyenne.
  • CL
    Corbin Leger
    Feb 17, 2026
    1.0
    Pathetic. Order was incorrect and there was 4 hairs in our 10 peice nugget. Doesnt get much more dissapointing really.
  • CB
    Cardon Burnham
    Feb 7, 2026
    4.0
    The food is decent (for a McDonald's). Tends to be pretty consistent when I order the same thing that it comes out the same way. At least at night, there is a nice ambience to the store. Food is made in a fairly timely manner. Definitely not my first choice for fast food, which is why I only tend to eat here at night, but when in a pinch, is an alright choice.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 2535 E Lincolnway, Cheyenne?

McDonald's at 2535 E Lincolnway in Cheyenne is open 24 hours a day, seven days a week.

Does this McDonald's have a drive-through service?

Yes, this McDonald's location offers a drive-through service that operates 24/7.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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