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Dairy Queen Grill & Chill

3.7
(1284 reviews)

Business Details

1038 E Pershing, Cheyenne, WY
82001-3227, United States
(307) 635-1555
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
1038 E Pershing, Cheyenne, WY
82001-3227, United States

Hours

Reviews

3.7
1,284 reviews
5 stars
525
4 stars
326
3 stars
183
2 stars
68
1 star
182

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor service and disrespectful behavior.

Food Quality

Numerous reviews mentioned issues with food quality, including cold items, incorrect orders, and concerns about hygiene.

Speed of Service

Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including dirty dining areas and concerns about food handling.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendliness and noted enjoyable food experiences.
  • EH
    Eric Harms
    1 day ago
    5.0
    Otis was very helpful and made me feel appreciated as a customer.
  • VL
    Vicki Love
    Jan 20, 2026
    5.0
    Such a wonderful place
  • JM
    jim morrison
    Jan 18, 2026
    1.0
    Hope you're not in a rush since they can only handle one customer start to finish at a time. But don't worry what they lack in speed they make up for by putting a double amount of condiments except for the cheese on my son's plain cheeseburger.
  • AA
    Ashley
    Jan 9, 2026
    1.0
    Haven't ordered from here in over a year, so got it today. My entire family got food poisoning!! Shut it down already
  • RS
    Ryan Smith
    Jan 2, 2026
    1.0
    I found a bug in my food a few days ago. When I went to show them they told me they'll not remake they lost me as a customer. The manger was very rude disrespectful never again I well not go back

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill in Cheyenne serve?

They offer classic fast-food items including soft-serve ice cream, signature shakes, burgers, and fries.

What are the operating hours of Dairy Queen Grill & Chill at 1038 E Pershing?

The business is open daily from 10:00 AM to 11:00 PM.

Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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