Chipotle Cheyenne is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported issues with food quality, including cold, undercooked, or poorly prepared items.
Service Issues
Numerous reviews highlighted poor service, including rude staff, long wait times, and disorganization.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean dining and food preparation areas.
Staffing Problems
Frequent mentions of being understaffed and out of key menu items, leading to frustration among customers.
Portion Sizes
Customers expressed dissatisfaction with portion sizes, often feeling they received less food than expected.
MA
Michael A
2 days ago
2.0
What is it about the employees with this place? The afternoon shift is great- professional and quick service with a smile. The evening shift is disgruntled and unhelpful with are no smiling, no friendliness and doesn’t want to be there. They are generally just unpleasant people- the manager needs to get a hold of their employees. This is no way to do business.
LM
Luke Michel
Dec 29, 2025
3.0
Good was good could of been warmer and the burritos could have been wrapped better or double wrapped Kinda expensive but what isn’t anymore
RH
Regina Hughes
Dec 22, 2025
1.0
This is ridiculous, at random this place will put signs on the door stating only open for door dash orders.. currently they have people lined up outside waiting do to signs in the door that say online orders only and the doors are locked. Take your business elsewhere, and if it is due to staff shortages? Well from inside sources maybe if they treated their staff better they wouldn’t be short staffed.
MH
Mike Harrison
Dec 22, 2025
1.0
This has gotta be the worst chipotle of em all. Rude staff. The line is always a disaster. Food and messes everywhere. They are ALWAYS out of food.
SB
Steve B
Dec 10, 2025
1.0
Severely understaffed. Your team was entirely overwhelmed. More than eight people waiting for pickup. Your app should not give unrealistic pick up times. Over promising leaves your employees to inevitably under deliver.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Cheyenne offer?
Chipotle offers customizable Mexican fast-casual meals including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Where is Chipotle Mexican Grill in Cheyenne located?
It is located at 1508 Dell Range Blvd, in the Frontier Mall parking lot, Cheyenne, WY 82009.
What are the opening hours of Chipotle Mexican Grill in Cheyenne?
Chipotle is open daily from 10:45 AM to 9:00 PM.
Does Chipotle in Cheyenne offer pickup and delivery services?
Yes, Chipotle offers in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill in Cheyenne?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
What sustainability practices does Chipotle Mexican Grill follow?
Chipotle prioritizes sourcing ingredients from farms that adhere to humane and sustainable practices, using only 53 real ingredients without artificial colors, flavors, or preservatives.
Is Chipotle Mexican Grill in Cheyenne LGBTQ friendly?
Yes, the restaurant welcomes LGBTQ customers.
What nearby restaurants are close to Chipotle Mexican Grill at Frontier Mall?
Nearby restaurants include Olive Garden, Five Guys, and Dickey's Barbecue Pit, offering options ranging from Italian to barbecue and burgers.
What other services can customers find near Chipotle in the Frontier Mall area?
Customers can access services like Western Union for money transfers, Union Wireless mobile store, Tesla Supercharger for electric vehicle charging, and several retail shops such as Walgreens and Journeys.
How can the nearby Tesla Supercharger and Rivian Adventure Network charging stations benefit Chipotle customers?
Customers driving electric vehicles can conveniently charge at Tesla Supercharger or the Rivian Adventure Network nearby while dining at Chipotle.