Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.6
950 reviews
5 stars
404
4 stars
198
3 stars
104
2 stars
42
1 star
202
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported issues with food quality, including dry, bland, and poorly prepared items, such as crunchy rice and insufficient portions.
Customer Service
Mixed reviews on customer service; some praised friendly staff while others highlighted rude behavior and poor management, particularly during busy hours.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and bathrooms.
Operational Issues
Frequent complaints about being out of menu items, unexpected closures, and a lack of staff leading to long wait times and poor service.
GR
Gene Ruckman
Feb 11, 2026
1.0
I ordered a steak burrito bowl. Was awful. No flavor, dried out rice, stale pinto beans, questionable sour cream. The steak was dry dry dry and tough.
AS
Annette Setbacken
Feb 4, 2026
3.0
So I came to chipoltes to pick up our dinner. When I went to pay I was asked if it I would be paying with cc or cash. Our bill was$23.48 and I gave him $24.00 he looked perplexed so I ask him if I had given him enough money. He said yes but he did not know how much change to give me. He had some change in his hand but finally asked me "you don't need your change do you?" I said I guess not it's only .52 cents and he replied "because I would have to go get someone how much to give you. I said I guess not and left. When I got home and told my husband he said people that could not count change should not be in charge of a cash register and how many others had he done that to.
LL
LostFireEdits
Feb 1, 2026
1.0
The last 2 times I have been here the rice has been crunchy. I went there last night and there was a full basil leaf in my food and the rice was crunchy and the steak tasted weird which is unusual. The night staff didn’t have good customer service. They also are awful at wrapping burritos, and it sucks we spent as much money as we did to get something I couldn’t even stand to eat. Really need to get better staff here it’s disappointing when it can be fixed with better staff.
MW
Mat Wood
Jan 30, 2026
1.0
Take out order. Chicken tacos were 1/3 sour cream with the meat (which was supposed to be chicken) having come from the trim pile - nothing but fat & gristle. The massive amount of sour cream to cover up the crap meat? After 3 attempts at bites, I threw the entire thing in the trash. $15 down the tubes. We hadn't eaten here for almost a year for similar issues previously. Needless to say, we won't be going back. Ever.
LM
Lia Martire
Jan 16, 2026
5.0
As we were heading back to Denver, we popped into this Chipotle location and ordered a couple of bowls. We stop at many Chipotle locations across the country and this one was one of our best experiences! I was helped by both Wendy and Jerry who were wonderful, absolutely wonderful. We had a nice chat and some laughs while they were preparing our food and it was just great to visit with some new people. Nowadays, it's more difficult to find good customer service and friendly people when going out, but we definitely found it here. You could tell that they were happy and enjoy working to satisfy their customers. The atmosphere was clean and lively. The only thing that I would change would be the music selection, it was a little out dated, a new playlist might be nice. Anyway, we travel to WY frequently and will make sure to stop by this location again!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Cheyenne offer?
Chipotle offers customizable Mexican fast-casual meals including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Where is Chipotle Mexican Grill in Cheyenne located?
It is located at 1508 Dell Range Blvd, in the Frontier Mall parking lot, Cheyenne, WY 82009.
What are the opening hours of Chipotle Mexican Grill in Cheyenne?
Chipotle is open daily from 10:45 AM to 9:00 PM.
Does Chipotle in Cheyenne offer pickup and delivery services?
Yes, Chipotle offers in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill in Cheyenne?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
What sustainability practices does Chipotle Mexican Grill follow?
Chipotle prioritizes sourcing ingredients from farms that adhere to humane and sustainable practices, using only 53 real ingredients without artificial colors, flavors, or preservatives.
Is Chipotle Mexican Grill in Cheyenne LGBTQ friendly?
Yes, the restaurant welcomes LGBTQ customers.
What nearby restaurants are close to Chipotle Mexican Grill at Frontier Mall?
Nearby restaurants include Olive Garden, Five Guys, and Dickey's Barbecue Pit, offering options ranging from Italian to barbecue and burgers.
What other services can customers find near Chipotle in the Frontier Mall area?
Customers can access services like Western Union for money transfers, Union Wireless mobile store, Tesla Supercharger for electric vehicle charging, and several retail shops such as Walgreens and Journeys.
How can the nearby Tesla Supercharger and Rivian Adventure Network charging stations benefit Chipotle customers?
Customers driving electric vehicles can conveniently charge at Tesla Supercharger or the Rivian Adventure Network nearby while dining at Chipotle.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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