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Arby's

3.9
(847 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3228 W. College Dr, Cheyenne, WY
82007, United States

Hours

Reviews

3.9
847 reviews
5 stars
360
4 stars
249
3 stars
130
2 stars
35
1 star
73

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported rude or unprofessional service, long wait times, and incorrect orders.

Food Quality

Inconsistent food quality was noted, with some meals being cold or poorly prepared, while others were praised as fresh and tasty.

Cleanliness

The cleanliness of the restaurant was frequently criticized, with reports of messy tables and unsanitary conditions.

Positive Staff Interactions

Despite some negative experiences, several reviews highlighted friendly and helpful staff, particularly during busy times.

Drive-Thru Experience

The drive-thru service received mixed feedback, with some customers experiencing long waits and others praising quick service.
  • KF
    Kathy Fleck
    4 days ago
    4.0
    Food was just okay this time. I generally order snack wraps it felt like they were thrown together not good.
  • AB
    Austin “ACB” Brown
    Jan 23, 2026
    1.0
    I would not recommend eating here.
  • MR
    Matthew Ramsey
    Jan 10, 2026
    1.0
    I was placing an order through the drive through on a windy day when they changed the person who was taking my order and the new person yells at me to speak up. She was really loud so I spoke up and confirmed what I said and said she doesn't need to yell. She then yells even louder "what" with an angery attitude as a store manager im baffled and wount let my employee do that. I canceled my order and left
  • MV
    Mircea Vition
    Dec 12, 2025
    1.0
    Their handmade Lemonade is a drop of strawberry concentrate a glass full of ice
  • RC
    Rick Combs
    Dec 7, 2025
    5.0
    This place is all right but sometimes you have to wait awhile for someone to take your order.

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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