Arby's

3.9
1181 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
310 E. Lincolnway, Cheyenne, WY
82001, United States

Hours

Reviews

3.9
1,181 reviews
5 stars
473
4 stars
353
3 stars
170
2 stars
75
1 star
110

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive staff, highlighting specific employees for their excellent service.

Food Quality

There were mixed reviews about food quality, with some customers enjoying hot and fresh meals, while others reported issues with cold or improperly prepared food.

Order Accuracy

Several customers experienced problems with incorrect orders or missing items, indicating a need for improved order accuracy.

Cleanliness

The restaurant was noted for being clean and well-maintained by many customers, contributing positively to their dining experience.

Wait Times

Customers reported inconsistent wait times, with some experiencing long delays, particularly during busy hours.
  • AK
    Aspen Kimball
    5 days ago
    5.0
    People were great it was great I loved it
  • TT
    Tru
    Dec 19, 2025
    5.0
    I want to give a HUGE SHOUT OUT to Leopoldo for the AMAZING CUSTOMER SERVICE. Despite being short staff and obviously working EXTREMELY HARD.. jr was sooo kind and pleasant. You are doing AMAZING & deserve to be acknowledged. Have a great holiday.
  • MD
    Marc DiPinto
    Nov 15, 2025
    5.0
    My fiance and I had the greatest experience on Friday night, November 14th 2025. The staff at this Arby's where the greatest customer service experience we've ever had. We have never felt more loved and catered to in any restaurant experience. Angelo and the crew were extremely kind and we would go back here anytime we are in the area. Kudos to the shift manager and everyone working, we will be back!
  • EJ
    Elizabeth Jackson
    Sep 22, 2025
    1.0
    Thank you so much, Chris. Researching online just got a lot more impressive
  • NG
    Nicole Garcia
    Aug 28, 2025
    4.0
    Big thanks to Brittany! Amazing customer service and taking the time handle the issue. I made an online order and got the BBQ Bacon burger, when I went to take a bite it was so hard I couldn't and it lifted up my bottom denture. It was so dry like Jerky. I couldn't go back to the store I had another place to be. So I called the store when I got a chance and asked for a manager or supervisor, I got Brittany. She was nice, friendly and understanding. She apologized with sincerely and to put her name on the receipt and when I come back in they'll make it right at no charge. That's excellent customer service. Also, kudos to the drive thru associate. I've never had an issue. ❤️ Arby's. Overall, good experience except for the burger.