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Arby's

3.8
(1187 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
310 E. Lincolnway, Cheyenne, WY
82001, United States

Hours

Reviews

3.8
1,187 reviews
5 stars
474
4 stars
354
3 stars
171
2 stars
77
1 star
111

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive service from staff members, highlighting specific employees for their exceptional service.

Food Quality

There were mixed reviews regarding food quality, with several customers reporting cold or improperly cooked items, while others enjoyed their meals.

Order Accuracy

Numerous complaints were made about incorrect orders and missing items, indicating a need for improved order accuracy.

Cleanliness

Some customers noted cleanliness in the dining area, while others reported dirty tables and unsanitary conditions.

Wait Times

Several reviews mentioned long wait times, particularly in the drive-thru, affecting overall customer satisfaction.
  • AA
    Alex
    Feb 24, 2026
    2.0
    Chicken was cold bacon was cold ketup dispenser was out and fries were barely at room temp I was aggravated so I didnt say anything about the fries
  • DB
    Daniel Berkovitz
    Feb 8, 2026
    5.0
    Great food and service
  • SW
    scott warner
    Jan 27, 2026
    3.0
    Fries tasted like fried fish or old oil, not sure which. Threw them away without eating them after the first two. Had the brisket sandwich, had about 3 drops of sauce on it, good thing the horsey sauce was free...
  • AK
    Aspen Kimball
    Jan 7, 2026
    5.0
    People were great it was great I loved it
  • TT
    Tru
    Dec 19, 2025
    5.0
    I want to give a HUGE SHOUT OUT to Leopoldo for the AMAZING CUSTOMER SERVICE. Despite being short staff and obviously working EXTREMELY HARD.. jr was sooo kind and pleasant. You are doing AMAZING & deserve to be acknowledged. Have a great holiday.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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