McDonald's

3.4
1411 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
600 W F St, Casper, WY
82601, United States

Hours

Reviews

3.4
1,411 reviews
5 stars
431
4 stars
314
3 stars
280
2 stars
120
1 star
266

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly during drive-thru orders, with many waiting over 20 minutes for their food.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poorly prepared food, leading to customer frustration.

Staff Attitude

Feedback indicated a mix of positive and negative experiences with staff, with some customers praising friendly employees while others reported rude or unprofessional behavior.

Food Quality

Many customers complained about cold or poorly prepared food, including soggy fries and undercooked items, which did not meet expectations.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms, impacting the overall dining experience.
  • LR
    Lilly Ryan
    3 days ago
    2.0
    I ordered a McRib, no onions, and extra pickles. Guess what I had? McRib with extra onions, and no pickles. This is seriously bad. I could have been allergic to onions, and paid that meal with all my money. But they messed it up, do better!!
  • JM
    Justina Mcnally
    Nov 3, 2025
    1.0
    I went to pick up my order and even tho.it said my name the manager accused me for stealing.
  • JR
    Javier Ramirez
    Oct 31, 2025
    1.0
    Absolutely disgusting!! I’ve never seen a trash can so full. Done in area was so dirty.
  • HH
    Heather Hoffman
    Oct 31, 2025
    2.0
    This is the SLOWEST McDonald's I've ever been too. If you go through the drive through, you better have 30 minutes at least. I dont understand what takes them so long.
  • MD
    Mike D
    Oct 26, 2025
    3.0
    Wife and I ate out elsewhere and I decided to stop here to grab 2 quick burgers for our dogs. McDonalds is quick, dogs have no preference, right? Couldn't have picked a worse time. When we finally reached the food window, I noticed their service tracking monitor indicated it took over 7 minutes for me to reach the cashier. Another 11 minutes to reach the food window! There were 4 cars in front of me too! Whatever happened to McDonalds quick drive-thru? I don't frequent McDonalds regularly. I have been to enough of them though to know this isn't typical. I can only assume management and/or staffing issues that night.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 600 W F St, Casper, WY?

The McDonald's at 600 W F St, Casper, WY is open daily from 5:00 AM to 11:00 PM.

When is the drive-thru open at this McDonald's location?

The drive-thru is open daily from 5:00 AM until midnight (12:00 AM).