Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude staff, poor communication, and long wait times, particularly in the drive-thru.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food preparation.
Food Quality
Customers consistently complained about cold, poorly cooked food, with some items described as inedible.
Cleanliness
Several reviews mentioned dirty dining areas and unsanitary conditions, including overflowing trash cans.
Positive Staff Interactions
A few customers praised specific employees for their friendly service, indicating that there are some positive experiences amidst the negative feedback.
EJ
Edward Jones
Feb 8, 2026
1.0
I ordered a #9 with mocha frappe. My burgers were covered in salt. Lateral salt. I called and the lady that answered the phone was rude. Said I needed to speak to the kitchen manager. I asked to speak to the kitchen manager. She hung up on me. This is not how you run a successful business. I can not have salt.
You all need to learn to be kind and respectful. You need some leadership training. Learn to be kind. Listen to your customers.
RS
Ravinder Singh
Feb 5, 2026
5.0
Eating alot from McDonalds always
RR
R.Y
Jan 31, 2026
1.0
I ordered delievery for my darling girls birthday, The order had cold, soggy unsalted fries, they didn't include straws, and they forgot the ketchup for my kids' nuggets. Absolutely incompetent.
LS
Lee Smith
Dec 20, 2025
1.0
I fell on the ice that was on their parking lot RIGHT NEXT to the handicapped sign. Now I'm sore and have some bruises on my arms. When I went inside I told them about the parking lot ice rink they had out there. The guy at the front immediately went and told people in the back. By the time we left they still hadn't salted the area. My husband and a stranger helped me right after I fell, I wish I had got the stranger's name. It wasn't an employee.
AR
Abe Rairdon
Dec 8, 2025
1.0
I would suggest that corporate look into this location. Customers won't be back when the app takes rewards points and you DO NOT get the item you paid rewards points for removed from the total. On top of them being continuously slow and inaccurate, they appear to be either faking that their system isn't taking four digit codes or simply not giving you the promotion in order to squeeze you for a bit more. I would reccomend Wendy's instead, their rewards always work.
What are the regular dining hours for McDonald's at 600 W F St, Casper, WY?
The McDonald's at 600 W F St, Casper, WY is open daily from 5:00 AM to 11:00 PM.
When is the drive-thru open at this McDonald's location?
The drive-thru is open daily from 5:00 AM until midnight (12:00 AM).
What delivery services does this McDonald's offer?
This McDonald's offers curbside pickup, delivery including same-day and no-contact delivery services.
How can I order food online from this McDonald's?
You can order online via their delivery URL or use the McDonald’s App available on Apple and Android stores.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's offers drive-thru service.
Are there any hotels near this McDonald's where visitors can stay?
Yes, nearby hotels include Quality Inn & Suites, Best Western Ramkota Hotel, La Quinta Inn Casper, Econo Lodge, Ramada Plaza Casper Hotel and Conference Center, and Riverside Hotel Casper Wyoming.
What nearby restaurants can I visit before or after dining at McDonald's?
Nearby restaurants include The Fort steakhouse and El Jarro Mexican restaurant, both great options for a different dining experience.
Are there any local services close to McDonald's that might be helpful?
Yes, nearby services include Gordon's Rents for trailer, RV, or truck rentals, and multiple home health care providers like CNS Cares and Cornerstone Caregiving.
Does this McDonald's offer any rewards or special mobile offers?
Yes, McDonald's has the MyMcDonald's Rewards program to earn points for free food, along with mobile ordering and mobile offers.
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