McDonald's

3.4
1633 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
40 SE Wyoming Blvd, Casper, WY
82609, United States

Hours

Reviews

3.4
1,633 reviews
5 stars
482
4 stars
366
3 stars
343
2 stars
151
1 star
291

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, leading to a negative dining experience.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, causing frustration among customers.

Speed of Service

Customers frequently complained about slow service times, particularly in the drive-thru, with some waiting excessively long for their orders.

Food Quality

Several reviews mentioned cold or poorly prepared food, including burnt items and incomplete orders.

Cleanliness

While some noted clean dining areas, others reported unsanitary conditions, particularly in bathrooms.
  • YN
    YOUNG NB
    Dec 24, 2025
    1.0
    Found a hair in my McGriddle really upset about it. They needa do better
  • CC
    CloaknDagger
    Dec 16, 2025
    5.0
    Cute girl at the drive thru in the morning with glasses, keep wondering if shes single
  • HH
    Heather-Jo
    Dec 12, 2025
    1.0
    Girl with the dirty blonde hair who runs the window sometimes is extremely rude when speaking to customers. I thought maybe she was having a bad day last week, but ordered again with her tonight and again, she was rude with how she was speaking. Anyways, I ordered a $5 McDouble Meal which Includes a 4 piece nugget. I got my meal and went all the way home just to discover that the 4 piece nugget box was filled to the brim with Bic Mac sauce - no nuggets in sight. Didnt kmow we had to double check that our containers actually contain what we order. I would have driven back had I not already had a long day. ***Edited to also add that the few times ive gone here since moving back, i have always ordered a large fry, and the fry box is always hal or less than half full. Stop charging so much if youre not going to fill the box which is what im paying for.*** Disappointing... Guess I will be going to the other location from now on.
  • DE
    Darcy Estavillo
    Dec 8, 2025
    1.0
    The girl taking my order was beyond rude. She made it sound as if it was inconvenient for her to take food orders from customers. I did not stay to pay and get my food.
  • CB
    Chris Bunce
    Nov 25, 2025
    1.0
    This was the most poorly run MacDonalds I have been in. The staff were unhelpful, unsure how to fill an order and extremely unprofessional. The staff were all wearing dirty looking and mismatched T-shirts and pants and talking loudly with each about their personal lives rather than focused on preparing orders and serving costumers. The decaf coffee took 10 minutes to be served with no explanation in advance and the regular coffee was lukewarm when it arrived. I complained to the manager and she did nothing to address my complaint or deal with her employees.

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 40 SE Wyoming Blvd, Casper?

McDonald's at 40 SE Wyoming Blvd, Casper, is open daily from 5:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:00 AM to midnight (12:00 AM).