Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,218 reviews
5 stars
389
4 stars
292
3 stars
252
2 stars
109
1 star
176
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, incorrect orders, and unprofessional behavior from staff.
Food Temperature
Many reviews mentioned receiving cold or stale food, with complaints about fries and burgers not being fresh.
Order Accuracy
A significant number of customers experienced issues with missing items or incorrect orders.
Staff Attitude
Several reviews highlighted unfriendly or rude staff interactions, contributing to a negative dining experience.
Mixed Experiences
While some customers praised the food and service, many expressed disappointment, indicating a lack of consistency in quality.
- MGMarisha GravesJan 4, 20261.0People here have the worst attitudes, no wonder there weren’t very many customers, they don’t even talk to you unless they have to and even then they are absolutely rude.
- DBDiana Beurman-luceroDec 19, 20251.0This is the worst one in Casper
- LLLambDec 8, 20251.0Missing sauce for nuggets, fries missing extra salt, deluxe burger missing extra cheese and lettuce, mc chicken missing added cheese. There was no one else in line in the drive through get it together yall
- SGSarah GrahamDec 6, 20251.0I placed our order at 7:10 pm via the McDonald's app for table service. We didnt receive our oder until 7:45. They made the bacon quarter pounder wrong (special ordered). Asked them to remake it... after another 20 minutes I had to ask where it was... wasn't ready yet. Another 10 minutes later, I got it and it was made wrong AGAIN!!!!
- CPChad PheasantNov 26, 20254.0About 75% of the time food is cold or warmish, like it had been under the warmer for a bit. Not even a smile or "thanks for coming" this place is more of a convenience than it is a "good" place to go for fresh food
Frequently Asked Questions About McDonald's
What are the regular business hours for this McDonald's location?
This McDonald's is open from 5:00 AM to 10:00 PM every day of the week.
What are the drive-thru hours at this McDonald's?
The drive-thru is open daily from 5:00 AM until midnight (12:00 AM).
Can I order delivery from this McDonald's, and what are the delivery hours?
Yes, delivery is available daily from 5:30 AM to 11:30 PM.
What pickup and delivery services does this McDonald's offer?
They offer curbside pickup, delivery, same day delivery, and no-contact delivery options.
How can I order from McDonald's using a mobile app?
You can order using the McDonald's App available on iOS via the Apple App Store or on Android through the Google Play Store.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's has a drive-thru service.
What nearby places can I visit before or after dining at McDonald's?
Nearby you can visit papa Murphy's Take 'N' Bake Pizza, the UniWyo Credit Union, and Jensen Eye Care Center, offering options for dining, banking, and health services.
Are there other fast food options close to this McDonald's?
Yes, Taco John's and Domino's Pizza are nearby fast food restaurants for alternative dining choices.
Are there any nearby stores where I can shop or get services while visiting McDonald's?
Yes, Cricket Wireless for mobile phones, Sutherlands hardware store, and Game Stop for video games and entertainment are all close by.