McDonald's

3.5
1207 reviews
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Business Details

4010 Plaza Drive, Casper, WY
82604, United States
(307) 265-5121
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4010 Plaza Drive, Casper, WY
82604, United States

Hours

Reviews

3.5
1,207 reviews
5 stars
384
4 stars
292
3 stars
251
2 stars
109
1 star
171

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and unfriendly staff.

Food Temperature

Many reviews mentioned receiving cold food, particularly fries and burgers, leading to dissatisfaction.

Order Accuracy

Numerous customers experienced issues with incorrect orders, missing items, and poorly prepared food.

Staff Attitude

Feedback indicated that staff attitudes varied, with some customers noting rudeness and lack of professionalism.

Overall Experience

While some customers enjoyed their meals, many expressed frustration with the overall experience, citing it as inconsistent and disappointing.
  • EW
    Edward Williams
    6 days ago
    3.0
    Every single time I get a double or triple cheeseburger plain there is always traces of onions. A lot of the time the tables are dirty. Soda machine inside the restaurant hasn't been on point lately either.
  • AW
    Adam Welch
    Nov 7, 2025
    1.0
    Always slow. Orders are seldom ever correct. Clear signs of severe lack of involvement by upper management.
  • MB
    Mikel Brown-Schilling
    Oct 18, 2025
    5.0
    Amazing fries and ketchup! I was just there for lunch, I cant complain, employees were kind and I got a coloring sheet from the tray. I cant wait to color it and hang it up in my room! Thank you so much to everyone there who made this a memorable experience. All i ask is for a vegan option. Thank you again!
  • WW
    WyoJoe76
    Oct 17, 2025
    2.0
    After the time they took our order it took 20 minutes, 10 in the drive through line and 10 waiting in a spot they had us part in just to get our food. Then when we got it, it was not even warm I had to microwave it at my house 3 minutes away.
  • CR
    Chaos Rain
    Oct 3, 2025
    1.0
    I wish I could give a zero. Had to repeat myself 6 times to get the order right on the screen. Got the food and it's cold and burgers are smashed and old looking and tasting. Fries were old and cold. They tried giving me the wrong order three times. And was given unsweetened tea instead of sweet tea. I 100% regret going to this location.
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Frequently Asked Questions About McDonald's

What are the regular business hours for this McDonald's location?

This McDonald's is open from 5:00 AM to 10:00 PM every day of the week.

What are the drive-thru hours at this McDonald's?

The drive-thru is open daily from 5:00 AM until midnight (12:00 AM).