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Jimmy John's

3.3
(382 reviews)
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Business Details

4801 E 2nd St, Casper, WY
82609, United States
(307) 472-0437
https://locations.jimmyjohns.com/wy/casper/sandwiches-1638.html

About

Sandwich Restaurant

Location

Jimmy John's
4801 E 2nd St, Casper, WY
82609, United States

Hours

Reviews

3.3
382 reviews
5 stars
152
4 stars
61
3 stars
34
2 stars
32
1 star
103

What are people saying?

AI-generated from recent customer reviews

Speed of Service

Customers consistently reported slow service, with many experiences taking over 30 minutes for a sandwich, contradicting the 'freaky fast' promise.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and staff ignoring custom requests.

Cleanliness and Management

Feedback indicated poor cleanliness standards and management issues, with reports of unclean dining areas and unprofessional staff behavior.

Availability of Ingredients

Many customers expressed frustration over the restaurant frequently being out of key ingredients like bread and meats, impacting their ability to fulfill orders.

Customer Service

While some staff were noted as friendly, many reviews pointed to rude or dismissive behavior from employees, leading to a negative customer experience.
  • AR
    Ashton Ritchison
    Feb 7, 2026
    1.0
    I’m guessing extra meet means 2 pieces. Really disappointed with how little was put on my sandwich. Also, nothing about getting it was fast… 15+ minutes is not “freaky fast.”
  • RK
    Ronan Kepp
    Jan 25, 2026
    5.0
    Fast and reliable. Always hits the spot!
  • SP
    Samuel Philipson
    Jan 24, 2026
    2.0
    Freaky fast, more like freaky slow. Been waiting in the drive through for 10 minutes and still dont have our food. Only one car in front of me who has also been waiting just as long. Pathetic service. Freaky slow
  • SK
    SuperAlly Kat913
    Dec 23, 2025
    2.0
    The restaurant always looks clean when I go in but apparently on their app they stopped taking cash for to-go orders which I personally think is stupid.
  • SA
    Steve Ashby
    Nov 12, 2025
    4.0
    Used the drive thru and it was so fast and my order was perfect. It seems rare that an order in a drive thru comes out correct.
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Brand Certified Facts from Jimmy John's

This information is certified by Jimmy John's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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