Customer experiences with service are inconsistent, with some praising friendly staff while others report rude or unprofessional behavior.
Order Accuracy
Multiple reviews indicate issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
While many customers enjoy the food, there are complaints about high prices and inconsistent quality, particularly with chicken items.
Cleanliness
The cleanliness of the dining area is noted as a concern, with some customers reporting dirty conditions.
Speed of Service
Service speed is generally praised, with many customers noting quick turnaround times despite busy periods.
GF
Gilbert Family
Nov 12, 2025
5.0
Always good for
Od. Wished this one did BREAKFAST!!!!!
BC
Baron Scott Cain
Oct 21, 2025
5.0
RIP Dairy King, long live the Dairy Queen!
TF
tonya farr
Oct 21, 2025
4.0
Pumpkin pie shake rocks!!!!
AS
ayana smith
Oct 13, 2025
1.0
The workers were nice so it’s not necessarily anything with them. It’s just frustrating that it’s $30+ for 2 chicken strip meals and they don’t come correctly. We asked for the sauced and tossed ones, and when we opened them up they were damn near dry. I tried to call about seeing about getting put down for replacement or something, but the best they could do was send some coupons in the mail because “we had already started consumption.” Well yes, I just got done running errands and have already made it all the way across town. Why would I waste gas to drive all the way back over there- especially when we’re obviously hungry lol. The GM was nice about it, I just think they need to come up with a better system for items that are messed up.
DN
Diego Nicholas
Oct 1, 2025
3.0
It was good but there was not a huge selection and the worker did not know the menu at all. Plus they didn't turn it upside down! I didn't care but my brother was upset about it.
Does the Dairy Queen location at 3845 E 2nd St have seating options?
Yes, this Dairy Queen offers both indoor and outdoor seating, including high chairs and booster seats for children.
Is the Dairy Queen Grill & Chill in Casper family-friendly and accessible?
Yes, it is family-friendly, welcomes children, and is wheelchair accessible with restrooms and booster seats available.
Can I place a mobile order or find deals through an app for this Dairy Queen?
Yes, you can use the Dairy Queen mobile app for exclusive deals and to place mobile orders.
Does this Dairy Queen location offer drive-thru service?
Yes, the Casper Dairy Queen Grill & Chill has a drive-thru service for convenient ordering and pickup.
What is the phone number to contact Dairy Queen Grill & Chill in Casper?
You can reach Dairy Queen Grill & Chill at +1 307-473-5360.
Where is Dairy Queen Grill & Chill located in Casper, WY?
It is located at 3845 E 2nd St, Casper, Wyoming, 82609-2388, United States.
What nearby fast food options are close to Dairy Queen at 3845 E 2nd St?
Nearby fast food options include Taco John's, Hamburger Stand, and Pizza Hut, which customers might visit before or after Dairy Queen.
Are there any nearby stores where I can get mobile phone accessories near Dairy Queen?
Yes, Verizon and Cellular Plus are nearby mobile phone stores where you can find accessories close to Dairy Queen.
What are some useful nearby services around Dairy Queen Grill & Chill for locals and visitors?
Nearby services include FedEx Office Print & Ship Center, Western Union for money transfers, and U-Haul Moving & Storage of East Casper for truck rentals.