Customers generally enjoyed the food, particularly the ice cream and blizzards, but some reported issues with incorrect orders and food preparation.
Service Issues
Service quality varied significantly, with many customers experiencing rude or unprofessional staff, particularly in the drive-thru.
Cleanliness
While some customers noted cleanliness and a pleasant atmosphere, others reported dirty dining areas and poor management of the restaurant.
Pricing Concerns
Several reviews mentioned that the prices were high for the quality and quantity of food received.
KM
kari miller
Feb 3, 2026
2.0
Food is really good, although service and the restaurant itself is not the best
RK
Ronan Kepp
Jan 25, 2026
5.0
The new blue oreo of the month blizzard is killer
DH
Debra Herrera
Jan 7, 2026
5.0
Very respectful and fast service
RP
Rand Price
Dec 15, 2025
5.0
My lady and I both had the $7 meal deal with the 3 chicken strips with fries, drink, strawberry sundae and gravey. Quick service, great food.
CV
Chummy Villamaria
Dec 2, 2025
2.0
This dairy queen where ever location their employees are just so rude! I don't know if it is the people or their poor management training. The drive thru Is rude and uneducated. But this one in Casper She should not belong to the customer service. I ordered today in the drive tru and her name is KRISTINA. My husband was in a hurry and I am not ready for my order and instead I just ordered an ice cream and I go like I just want a chocolate ice cream with nuts and this RUDE drive thru named KRISTINA had said I DONT HAVE ANY IDEA WHAT YOU JUST ORDERED!!!! My goodness RUDE KRISTINA you are in the customer service you need some patience to have offered what you have or at least ask politely. You do not belong to the customer service you are so RUDE!!!! You lose my appetite so I threw away the ice cream that I ordered from you. I am not done yet I will call the main office for my formal complaint tomorrow. You need to be retrained! You don't need to be in the customer service!!!!!
Does the Dairy Queen location at 3845 E 2nd St have seating options?
Yes, this Dairy Queen offers both indoor and outdoor seating, including high chairs and booster seats for children.
Is the Dairy Queen Grill & Chill in Casper family-friendly and accessible?
Yes, it is family-friendly, welcomes children, and is wheelchair accessible with restrooms and booster seats available.
Can I place a mobile order or find deals through an app for this Dairy Queen?
Yes, you can use the Dairy Queen mobile app for exclusive deals and to place mobile orders.
Does this Dairy Queen location offer drive-thru service?
Yes, the Casper Dairy Queen Grill & Chill has a drive-thru service for convenient ordering and pickup.
What is the phone number to contact Dairy Queen Grill & Chill in Casper?
You can reach Dairy Queen Grill & Chill at +1 307-473-5360.
Where is Dairy Queen Grill & Chill located in Casper, WY?
It is located at 3845 E 2nd St, Casper, Wyoming, 82609-2388, United States.
What nearby fast food options are close to Dairy Queen at 3845 E 2nd St?
Nearby fast food options include Taco John's, Hamburger Stand, and Pizza Hut, which customers might visit before or after Dairy Queen.
Are there any nearby stores where I can get mobile phone accessories near Dairy Queen?
Yes, Verizon and Cellular Plus are nearby mobile phone stores where you can find accessories close to Dairy Queen.
What are some useful nearby services around Dairy Queen Grill & Chill for locals and visitors?
Nearby services include FedEx Office Print & Ship Center, Western Union for money transfers, and U-Haul Moving & Storage of East Casper for truck rentals.
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