Dairy Queen Grill & Chill

4.2
759 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
3845 E 2nd St, Casper, WY
82609-2388, United States

Reviews

4.2
759 reviews
5 stars
413
4 stars
202
3 stars
88
2 stars
18
1 star
38

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are inconsistent, with some praising friendly staff while others report rude or unprofessional behavior.

Order Accuracy

Multiple reviews indicate issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

While many customers enjoy the food, there are complaints about high prices and inconsistent quality, particularly with chicken items.

Cleanliness

The cleanliness of the dining area is noted as a concern, with some customers reporting dirty conditions.

Speed of Service

Service speed is generally praised, with many customers noting quick turnaround times despite busy periods.
  • GF
    Gilbert Family
    Nov 12, 2025
    5.0
    Always good for Od. Wished this one did BREAKFAST!!!!!
  • BC
    Baron Scott Cain
    Oct 21, 2025
    5.0
    RIP Dairy King, long live the Dairy Queen!
  • TF
    tonya farr
    Oct 21, 2025
    4.0
    Pumpkin pie shake rocks!!!!
  • AS
    ayana smith
    Oct 13, 2025
    1.0
    The workers were nice so it’s not necessarily anything with them. It’s just frustrating that it’s $30+ for 2 chicken strip meals and they don’t come correctly. We asked for the sauced and tossed ones, and when we opened them up they were damn near dry. I tried to call about seeing about getting put down for replacement or something, but the best they could do was send some coupons in the mail because “we had already started consumption.” Well yes, I just got done running errands and have already made it all the way across town. Why would I waste gas to drive all the way back over there- especially when we’re obviously hungry lol. The GM was nice about it, I just think they need to come up with a better system for items that are messed up.
  • DN
    Diego Nicholas
    Oct 1, 2025
    3.0
    It was good but there was not a huge selection and the worker did not know the menu at all. Plus they didn't turn it upside down! I didn't care but my brother was upset about it.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Casper offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, and Grillburgers.

Does the Dairy Queen location at 3845 E 2nd St have seating options?

Yes, this Dairy Queen offers both indoor and outdoor seating, including high chairs and booster seats for children.