Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
4.1
588 reviews
5 stars
305
4 stars
146
3 stars
80
2 stars
30
1 star
27
What are people saying?
AI-generated from recent customer reviews
Service Quality
Mixed feedback on service, with some employees being friendly and efficient, while others were reported as rude or inattentive.
Food Quality
Food quality is inconsistent; some customers enjoyed their meals while others received incorrect orders or found food to be cold or stale.
Cleanliness
Cleanliness received positive remarks, but there were also complaints about dirty tables and unsanitary food handling practices.
Pricing
Customers expressed concerns about high prices relative to food quality, with some feeling that the meals were overpriced.
Drive-Thru Experience
Drive-thru service was generally noted as fast and friendly, although some customers experienced long wait times.
KC
Kaydee Cuka
Feb 1, 2026
3.0
Yeah so I'm just genuinely confused as to why when a blizzard is so CLEARLY overflowing, you guys just slap a lid on it and expect it to not overflow? I normally get amazing service here, but this time whoever put a lid on one of my blizzards ignored that it was overflowing, and it ended up dripping all over my car seat. Displeased with that part, but loved the ice cream anyway.
LR
Leland Rossin
Jan 1, 2026
3.0
Would be 5 but can't see what time yall close
DP
Donnie Pritchard
Oct 21, 2025
1.0
There are 2 employees that seem like they want to be there at all. One woman on the windows that takes orders is rather blunt and not at all in a good mood. I get pulled EVERY time I am there, and I just order a number 9. Over the past few months they have gotten EXTREMELY slow. I literally waited 30 minutes to get my burger pulled in the line, with 5 cars driving around me to leave. A burger and fries is all I ever get. After today, being pulled with no other cars at the restaurant im done. Screw this restaurant. I'll go anywhere else. It sucks cause the food isn't bad at all.
KG
Kristen Greif
Oct 18, 2025
5.0
My sandwich was perfectly delicious and the people were so nice and took well care of me! Especially Bobby! :)
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and more.
Does Dairy Queen Grill & Chill in Casper offer drive-thru service?
Yes, this location offers a drive-thru service for customer convenience.
Is the Dairy Queen location wheelchair accessible and family-friendly?
Yes, the restaurant is wheelchair accessible and welcomes families, offering booster seats and high chairs.
Can I order food online for pickup from Dairy Queen Grill & Chill?
Yes, you can place an order for pickup through their website at https://www.dairyqueen.com/en-us/order/pickup/n/13252/.
Are there outdoor seating options available at Dairy Queen Grill & Chill in Casper?
Yes, the restaurant provides outdoor seating for guests.
What amenities does Dairy Queen Grill & Chill provide for families with children?
Amenities include booster seats, high chairs, restrooms, and a family-friendly environment suitable for kids.
Where is Dairy Queen Grill & Chill located in Casper, WY?
It is located at 603 N Poplar St, Casper, WY 82601-1647, USA.
What nearby fast food options can customers visit apart from Dairy Queen Grill & Chill?
Nearby fast food options include Burger King located close by, offering additional burger and quick meal options.
Are there any convenient gas stations near Dairy Queen Grill & Chill for customers traveling by car?
Yes, Exxon and Common Cents gas stations are located nearby, providing fuel and convenience store services.
What dining options near Dairy Queen Grill & Chill offer different cuisines?
Caspers Good Cookin offers American cuisine, and Hokkaido Ramen serves Japanese and Asian dishes, both near Dairy Queen for dining variety.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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