Business Details
About
Mexican Restaurant
Chipotle Fairmont is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.4
174 reviews
5 stars
46
4 stars
8
3 stars
7
2 stars
13
1 star
100
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including stale ingredients, burnt meat, and incorrect orders.
Stock Availability
Frequent complaints about being out of key ingredients, including meats and vegetables, especially during peak hours.
Cleanliness
The restaurant is often described as dirty, with unclean tables and food preparation areas.
Service Issues
Customers experienced poor service, including long wait times, incorrect orders, and unresponsive staff.
Management Concerns
Several reviews highlighted issues with management, including lack of oversight and poor customer service handling.
- BWBrandon West6 days ago3.0Somehow everything in this store was sticky. The tables, the door handles, everything. The person cooking the food had a terrible illness and was coughing/sneezing all over the food being cooked on the grill. If you want to experience 1800's style dysentery, this is the place for you!
- JSJustin SchoonoverNov 14, 20251.0Every time I come here for pick up they forget something. This time it was my side of guac and my dressing. I’ve never seen a location that consistently makes this many mistakes. I’m probably just going to go back to going to the Morgantown store.
- KMKyle MatthewsNov 4, 20251.0My girlfriend went to this Chipotle to order for my brother and I. Now the service she received was awful. When she told the worker she had two burritos and a bowl the worker got visibly upset. She rolled her eyes and proceeded to get upset that she had to do her job. I work in food, I get it sometimes you have a bad day, but oh my god. When the woman forgot to put beans on a burrito and my girlfriend began to speak out she let out such an audible sigh that My girlfriend got to afraid to speak up about anything else. When i got home to greet her she was very sad that her food was messed up and was almost in tears talking about it. This is absolutely unacceptable. I would never treat a customer like this. Sometimes you make a mistake, so own it and just start over. At the end of the day it's a stupid burrito so don't treat you fellow people so degenerately for being hungry.
- LBLauryn BaileyNov 4, 20255.0The best restaurant in Whitehall. Even if they don’t have food (which is normally after a lot of customers) they’re always quick to make more. Very nice people and the managers are the sweetest. Always have everything I want and the place is so clean! Will definitely eat here again!
- NNNicco Is My NameNov 3, 20255.0Hey I'm sorry it took bit of time to type this out after i got home. I had a very amazing meal that absolutley improved my shitty night all thanks to the sweetheart named Taylor. Everyone has bad times once in a while, and she was kind enough to listen to me vent about what ruined my night while making my order. I wish I wasn't so burned out from tonight, otherwise I'd be able to put into words how much she boosted my morale. Even left me a smiley face on my order so i know which bowl was mine from the others. All I can say is the small things do matter, and Taylor deserves more than just the small things in life. I hope she does well and thanks again for helping me out tonight as well as hopefully next time I'm starving! 😂 Take care and best wishes.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in White Hall offer?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced, wholesome ingredients.
What are the operating hours for Chipotle Mexican Grill in White Hall?
Chipotle Mexican Grill in White Hall is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in White Hall?
It is located at 246 Middletown Loop, Marion, White Hall, WV 26554.
How can I order food online from Chipotle Mexican Grill White Hall?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the App Store.
Does Chipotle Mexican Grill White Hall have a rewards program?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
How can I contact Chipotle Mexican Grill in White Hall?
You can contact them via phone at +1 681-321-3162 or by email at WV.4828.Fairmont@chipotle.com.
What other restaurants are near Chipotle Mexican Grill in White Hall?
Nearby dining options include Panera Bread, an inviting coffee shop, and Kumo Japan of White Hall, an Asian fusion restaurant.
Are there any nearby health and medical facilities near Chipotle Mexican Grill?
Yes, nearby health facilities include United Summit Center, a counseling and mental health hospital, and White Hall Pharmacy.
What nearby attractions or accommodations can visitors check out around Chipotle Mexican Grill?
Visitors can explore the Village At White Hall, a landmark and historical building, or stay at Days Inn by Wyndham Fairmont hotel nearby.
Can I find shopping or service locations close to Chipotle Mexican Grill?
Yes, nearby shopping and services include Mosebach Electric Supply (hardware store), Pool Queen (swimming pool and pool services), and B & Co. Salon and Spa for beauty treatments.