Chipotle Fairmont is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Multiple customers reported that portion sizes were significantly smaller than expected, leading to dissatisfaction.
Cleanliness
Many reviews highlighted issues with cleanliness, including dirty tables, sticky surfaces, and unsanitary food handling practices.
Service Quality
Customers frequently mentioned poor service, including rude staff, long wait times, and incorrect orders.
Ingredient Availability
Numerous reviews noted that the location was often out of key ingredients, leading to incomplete orders and frustration.
Management Issues
Several customers expressed concerns about management's lack of responsiveness to complaints and overall poor management practices.
CJ
Chad Jacobson
Dec 27, 2025
1.0
By far the worst Chipotle I have ever eaten at. Burrito was legit half the size of what I get at every location I've ever been to other than this one.
BB
Burgundy
Dec 21, 2025
5.0
The guy with the mimikyu tattoos has a great taste in music and amazing customer service
SB
Sammy B
Dec 15, 2025
5.0
The staff did an amazing job with what they had. They were understaffed and still rolling the orders out efficiently. I had to take a star off because Coming from California, the portions they give you here is alot better than any other location I have ever been to that have started skimping on the protein. Ill come back here again on my next visit.
JS
Jacob Smathers
Dec 11, 2025
1.0
I would bypass this one and go to Morgantown. Portions are half what other locations offer. And service area not as clean as other branches.
SS
Swagger
Dec 10, 2025
1.0
Brown rice was undercooked and Soak the rice in lemon juice, taste rock solid and horrible!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in White Hall offer?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced, wholesome ingredients.
What are the operating hours for Chipotle Mexican Grill in White Hall?
Chipotle Mexican Grill in White Hall is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in White Hall?
It is located at 246 Middletown Loop, Marion, White Hall, WV 26554.
How can I order food online from Chipotle Mexican Grill White Hall?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the App Store.
Does Chipotle Mexican Grill White Hall have a rewards program?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
How can I contact Chipotle Mexican Grill in White Hall?
You can contact them via phone at +1 681-321-3162 or by email at WV.4828.Fairmont@chipotle.com.
What other restaurants are near Chipotle Mexican Grill in White Hall?
Nearby dining options include Panera Bread, an inviting coffee shop, and Kumo Japan of White Hall, an Asian fusion restaurant.
Are there any nearby health and medical facilities near Chipotle Mexican Grill?
Yes, nearby health facilities include United Summit Center, a counseling and mental health hospital, and White Hall Pharmacy.
What nearby attractions or accommodations can visitors check out around Chipotle Mexican Grill?
Visitors can explore the Village At White Hall, a landmark and historical building, or stay at Days Inn by Wyndham Fairmont hotel nearby.
Can I find shopping or service locations close to Chipotle Mexican Grill?
Yes, nearby shopping and services include Mosebach Electric Supply (hardware store), Pool Queen (swimming pool and pool services), and B & Co. Salon and Spa for beauty treatments.