Taco Bell

3.5
879 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 770 National Road in Wheeling. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
770 National Road, Wheeling, WV
26003, United States

Hours

Reviews

3.5
879 reviews
5 stars
321
4 stars
212
3 stars
128
2 stars
62
1 star
156

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect or incomplete orders, including missing items and wrong food.

Customer Service

Many reviews highlighted rude and unprofessional behavior from staff, including poor handling of complaints and disrespectful interactions.

Food Quality

Customers frequently mentioned that the food was cold, poorly prepared, or lacking in portion size, leading to dissatisfaction.

Wait Times

Long wait times were a common complaint, with customers experiencing delays in both drive-thru and in-store service.

Cleanliness

Several reviews noted that the restaurant was dirty, with unclean tables and unsanitary conditions reported.
  • CC
    Chloe Crallie
    Nov 15, 2025
    1.0
    the costumer service at this restaurant is bad! i worked at a t bell prior and there standards are never as low as this place. the general manager doesn’t care about sales or restaurant reviews. they would not let me add a item. there service is ridiculous! don’t go to this one drive the extra time!
  • TG
    Tommy Gibs
    Oct 19, 2025
    1.0
    Came through the drive through to get 4 quesadillas with extra chicken. That's not what we got
  • DG
    Deborah Gamble
    Oct 15, 2025
    1.0
    My online order was for over $100. One meal of 2 chalupas, a hard taco and a large drink was not received at all. All the drinks were ordered as larges but we were given smalls. An order of Nachos BellGrande didn't have enough meat, cheese and sour cream to go with even half the chips. The Mexican pizza was placed in the bag first, then the rest of the food was piled on top of it. All the cheese was completely stuck to its lid when we opened it. I've written to them through the app twice and have not heard back. If we get some sort of refund for the food the was completely missing or inedible, I will update this rating and let you know. I got an email from Taco Bell letting me know that they received my complaint and I would be hearing from them soon. I didn't get this kind of email the first time I complained. Maybe I did something wrong trying to send my complaint the first time or maybe something went wrong on their end. But I am now very hopeful that we might get this resolved.
  • AP
    Autumn Pappas
    Aug 31, 2025
    1.0
    Long wait time and the worker was mean They said there was no manager on the clock And they said if we complain they were going to take a long time to make our food And our order take 35 min to make a order that have 7 tacos
  • CG
    Christine Gornik
    Aug 13, 2025
    1.0
    Don’t expect to get customer service here …

Frequently Asked Questions About Taco Bell

What are the opening hours for the Taco Bell drive-through at 770 National Road in Wheeling?

The drive-through is open from 9:00 AM to 2:00 AM Monday through Wednesday and Sunday, and from 9:00 AM to 3:00 AM Thursday through Saturday.

Can I order Taco Bell online for pick up or delivery at the Wheeling location?

Yes, you can order ahead online or on the mobile app for pick up or delivery from Taco Bell at 770 National Road.