Service Quality
Numerous reviews highlighted consistently rude and unprofessional staff, with many customers experiencing poor service and long wait times.
Order Accuracy
A significant number of customers reported issues with incorrect orders, missing items, and food quality, leading to dissatisfaction.
Food Quality
Customers frequently mentioned that the food was often cold, poorly prepared, or lacking in expected quality, with some describing it as unappetizing.
Management Issues
Several reviews pointed to ineffective management, with complaints about the general manager's attitude and lack of oversight contributing to the poor customer experience.