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Subway

3.1
(276 reviews)

Business Details

(304) 909-7077
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Wheeling Subway® Restaurant at 14 Elm Grove Crossing brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
14 Elm Grove Crossing, Wheeling, WV
26003, United States

Hours

Reviews

3.1
276 reviews
5 stars
81
4 stars
53
3 stars
36
2 stars
36
1 star
70

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food safety, freshness, and incorrect orders, including missing ingredients and poorly prepared sandwiches.

Customer Service

Numerous reviews highlighted poor customer service experiences, including rude staff, long wait times, and unprofessional behavior.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including reports of employees smoking outside and a dirty appearance.

Service Speed

Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported even when the restaurant was not busy.
  • KD
    K Dogg
    Feb 5, 2026
    1.0
    Just went through the drive thru and ordered a foot long Philly Steak Wrap and a foot long Turkey Wrap. The cost was $27.57. Get back home and find out they each were 6 inches each. I called the Elm Grove, WV Subway to try and resolve the mixup and the employee said even though the subs were 6 inches each, they had portions of a 12 inch sub (that I paid for). And that was that. They were okay with selling me (2) 6 inch subs for the price of (2) 12 inch subs. I've ordered 12 inch subs from the same Subway before (14 Elm Grove Crossing) and never had an issue til now. Too bad I can't post the pics I took with the tape measure.
  • TT
    Thomas
    Jan 21, 2026
    1.0
    Food not safely prepared not stickers on it The lady that answer the phone when called In and asked if she could could explain why when I order the sub there was no sticker on she said they don’t need to do that manger was so rude food un safe as could beware they don’t care what you eat there or what goes in your sub dangerous people
  • AA
    Amy Allen
    Jan 21, 2026
    1.0
    All of sudden they don’t have to do stickers for food safety place is a joke the manger don’t know what there doing beware of this food safety issue
  • NN
    NotFakeShane
    Dec 12, 2025
    5.0
    Great place to stop for lunch. Always friendly and fast service. Top tier subs! Highly recommend giving it a try.
  • DJ
    Doug Jude
    Nov 10, 2025
    4.0
    The 2 ladies that were working tonight were very polite and engaging, making this trip to Subway very enjoyable. The food was good and fresh, especially for Subway

Frequently Asked Questions About Subway

What are the operating hours of the Subway at 14 Elm Grove Crossing in Wheeling?

The Subway at 14 Elm Grove Crossing is open daily from 8:00 AM to 9:00 PM.

Does this Subway restaurant offer delivery and pickup options?

Yes, it offers both in-store pickup and delivery services for customer convenience.

Brand Certified Facts from Subway

Subway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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