Many customers praised the delicious and authentic Italian food, particularly the pork chops, gnocchi, and homemade sauces, while some expressed disappointment with certain dishes being overcooked or bland.
Service Excellence
The staff received numerous compliments for their friendly and attentive service, with several servers being highlighted for going above and beyond to enhance the dining experience.
Atmosphere
The restaurant is described as cozy and homey, reminiscent of family gatherings, although some noted it can get crowded and noisy.
Mixed Experiences
While many reviews were positive, there were also several negative experiences reported regarding food quality and service inconsistencies, suggesting a need for improvement.
Value for Money
Opinions on pricing varied, with some customers feeling the food was overpriced for the quality received, while others found it reasonable for the generous portions.
GM
Gretchen M
6 days ago
5.0
Delicious spaghetti and meatballs and salad! Definitely would recommend!
PY
Pete Yochum
Nov 14, 2025
5.0
Easy. Used the app to order 2 pasta dishes. Ready on time , quality was excellent.will use this often
M4
MommaBear 40
Nov 8, 2025
1.0
I never leave reviews but this review is necessary. DO NOT GO HERE! The service was terrible. We were rushed by the waitress and she seemed very annoyed. It’s a known thing that they will rush you to get the table open again.The owner was a jerk to us and didn’t care about our concerns. Service is second to them- profit is everything. We heard the owner tell a waiter to go and tell a couple at a two person table that “they (staff) need the table”. Food is horrible- and WAY overpriced. Nothing about this place was inviting and we will never return. We would have had a better experience at McDonalds.
We would highly recommend going to Undos! Great service, food, and very reasonably priced. Owners of Figarettis should take some notes, particularly Dino.
CW
Char31 wv
Nov 4, 2025
1.0
They charged extra for onions & peppers which are listed for a sausage sandwich. Charged extra for onions and peppers for 4 meatball bowl, but didn't deduct since I didn't want a salad, even though it was listed as part of the dish.
RE
Robert Etten
Oct 29, 2025
5.0
Old School in the best way possible. Super staff. Mind blowing Italian food. Part of me wants to come back and try other dishes, part of me says stick with the best gnocchi I've ever had. Perfect!