Business Details
About
Ice Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.1
251 reviews
5 stars
136
4 stars
57
3 stars
25
2 stars
4
1 star
29
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff and long wait times, particularly during busy hours.
Food Quality
Several reviews mentioned inconsistent food quality, with complaints about cold or improperly made items, particularly ice cream.
Menu Limitations
Customers expressed frustration over limited food options, primarily hot dogs and pretzel sticks, with many preferring a more diverse menu.
Cleanliness
While some customers noted clean seating areas, others reported unsanitary conditions and a lack of attention to cleanliness by staff.
Positive Experiences
Despite the negative feedback, many customers enjoyed their ice cream treats and appreciated friendly service from some staff members.
- GSGeorge StanleyOct 6, 20255.0Large servings good service clean seating area.
- SMStacy McLeanSep 7, 20251.0How on earth are you going to say your open and then be closed make it make sense
- ARAshley ReynoldsAug 3, 20251.0Poor service and for what I paid my order looked pathetic
- MDMegan DunnJul 21, 20251.0Order hot dogs from here for my elderly father, hoping to get 6 of them, the manager quickly yelled 5 only and I can see that she has more and tell them that I will wait, and she says that it. “Isn’t a waiting room” I also asked about ice cream sandwiches and she snapped that they had none when they told me they will make them for me before and when I asked she rolled her eyes and said that they were busy and couldn’t? I didn’t see any other orders on there screen and there were only 2 others who had already got their items and no one in the drive through, sucks to see this great business going down the toilet with crappy management and poor staff.
- JBjohn burgeJun 29, 20251.0Sent my granddaughter to get me and my wife ice cream and she recorded the experience. Rude service when they made a mistake, instead of offering a way to fix it the woman stormed off like a child. get better workers up in there. for real, embarrassing for yall. we all think the staff is a joke.😂
Frequently Asked Questions About Dairy Queen (Treat)
What are the main products offered at Dairy Queen (Treat) in Wheeling, WV?
Dairy Queen (Treat) specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, frozen novelties, and ice cream cakes.
What are the operating hours for Dairy Queen (Treat) in Elm Grove?
Open Monday to Saturday from 11:00 AM to 9:00 PM, and Sunday from 11:30 AM to 9:00 PM.
Is Dairy Queen (Treat) accessible for families and children?
Yes, the location is family-friendly, welcomes kids, and offers high chairs and restroom facilities.
Does Dairy Queen (Treat) in Wheeling have drive-thru service?
Yes, it offers a drive-thru for convenient ordering and pickup.
Can I order Dairy Queen (Treat) products online in advance?
Yes, you can place orders online through their official ordering website for pickup.
Is there seating available if I want to dine in at Dairy Queen (Treat)?
Yes, Dairy Queen (Treat) provides indoor seating and outdoor seating options.
Does Dairy Queen (Treat) offer free Wi-Fi for customers?
Yes, customers can enjoy free Wi-Fi while visiting the location.
What other ice cream shops or restaurants are near Dairy Queen (Treat) that I might visit?
Nearby you will find another Dairy Queen ice cream shop, Silver Chopsticks (a Chinese restaurant), and Undo's 2 (an American restaurant and bar), offering options to enjoy before or after your visit.
Are there convenient places nearby Dairy Queen (Treat) for automotive needs?
Yes, AutoZone, Advance Auto Parts, and AutoZone Auto Parts are nearby for automotive parts and accessories, which can be helpful if you need to run errands before or after your visit.
What nearby places can I visit after enjoying a treat at Dairy Queen (Treat) for shopping or services?
You might consider visiting Bullfrogs and Butterflies for children's clothing, Studio Blue Salon & Spa for beauty services, or the UPS Access Point location for courier and shipping needs.