Dairy Queen

3.9
362 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen
55 29th St, Wheeling, WV
26003-4161, United States

Reviews

3.9
362 reviews
5 stars
165
4 stars
88
3 stars
50
2 stars
21
1 star
38

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, leading to a negative dining experience.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor handling of requests.

Food Quality

Feedback on food quality was mixed, with some praising hot and fresh meals, while others complained about cold or poorly prepared items.

Wait Times

Customers frequently mentioned long wait times, especially in the drive-thru, contributing to frustration.

Positive Experiences

Despite the negative feedback, some customers had positive experiences, enjoying the ice cream and friendly service from certain staff members.
  • SD
    Savanna Debolt
    Oct 4, 2025
    1.0
    Rude and nasty gave me cold food went up say something and u could hear the works cussing about it this is me bf go to since high school and there need for cold food and being nasty about it
  • AS
    Austin Slie
    Jul 8, 2025
    1.0
    If there was an option for zero I would… this happened multiple times here but asked for a large mixing bowl blizzard with extra batter and what you get is all vanilla icecream.. as you can see the what you order vs what you get…
  • HT
    Harlee Turick
    Jun 20, 2025
    5.0
    Amazing
  • RN
    Robin Newland
    Jun 18, 2025
    1.0
    Ice cream tasted like your machine hasnt been clean ,ice cream was gritty, and old, very disappointed to pay good money and get poor quality .
  • CS
    CT Sufficool
    Jun 16, 2025
    5.0
    Traveling through on vacation and stopped here. Workers were very nice and helpful even when we had to adjust our order after we paid. Food was hot and fresh and the cones were got were so smooth it felt like you were eating a cloud!

Frequently Asked Questions About Dairy Queen

What type of food and treats does Dairy Queen at 55 29th St, Wheeling, WV offer?

Dairy Queen offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburger® sandwiches, chicken strip baskets, and ice cream cakes.

Does this Dairy Queen location provide facilities for families and children?

Yes, this Dairy Queen location is family-friendly, welcomes children, and offers high chairs for young kids.