Numerous customers reported rude and unprofessional behavior from staff, leading to a negative dining experience.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor handling of requests.
Food Quality
Feedback on food quality was mixed, with some praising hot and fresh meals, while others complained about cold or poorly prepared items.
Wait Times
Customers frequently mentioned long wait times, especially in the drive-thru, contributing to frustration.
Positive Experiences
Despite the negative feedback, some customers had positive experiences, enjoying the ice cream and friendly service from certain staff members.
SD
Savanna Debolt
Oct 4, 2025
1.0
Rude and nasty gave me cold food went up say something and u could hear the works cussing about it this is me bf go to since high school and there need for cold food and being nasty about it
AS
Austin Slie
Jul 8, 2025
1.0
If there was an option for zero I would… this happened multiple times here but asked for a large mixing bowl blizzard with extra batter and what you get is all vanilla icecream.. as you can see the what you order vs what you get…
HT
Harlee Turick
Jun 20, 2025
5.0
Amazing
RN
Robin Newland
Jun 18, 2025
1.0
Ice cream tasted like your machine hasnt been clean ,ice cream was gritty, and old, very disappointed to pay good money and get poor quality .
CS
CT Sufficool
Jun 16, 2025
5.0
Traveling through on vacation and stopped here. Workers were very nice and helpful even when we had to adjust our order after we paid. Food was hot and fresh and the cones were got were so smooth it felt like you were eating a cloud!