Wendy's

3.7
549 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1215 Commerce Street, Wellsburg, WV
26070, United States

Hours

Reviews

3.7
549 reviews
5 stars
216
4 stars
119
3 stars
109
2 stars
32
1 star
73

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff and long wait times.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items.

Food Quality

Several customers expressed dissatisfaction with food quality, mentioning cold or poorly prepared items.

Cleanliness

Multiple reviews pointed out unsanitary conditions in the dining area and issues with cleanliness.

Staff Attitude

Customers frequently noted unprofessional behavior and a lack of friendliness from staff.
  • JM
    John Miller
    Nov 2, 2025
    1.0
    4.65 for a bacon egg and cheese biscuit that might have had a half a slice of bacon on it, I won't be going back any time soon.
  • CE
    Caleb Elson
    Oct 30, 2025
    2.0
    Two is being generous because sometimes it's great service. However most of the time you can expect to sit and wait even if you have a pick up order. Many times the orders have been wrong or missing straws or items. I really can't say enough how much you may end up waiting getting food here. Spent almost my entire lunch hour waiting for an order I already placed
  • EJ
    Emilee Jackson
    Oct 16, 2025
    1.0
    If you can’t count you shouldn’t work.. ordered a 10 piece nugget and the only put 5 in there so kinda disappointed and they were cold. Also, staff there was very rude and acted like everyone in line was a bother to them. Won’t return here lol
  • PR
    PAUL RUSSELL
    Oct 15, 2025
    1.0
    I have gone here twice in the last month. Figured first trip was just a bad experience but my second trip proved it is an ongoing issue. Twice I went to order and stood there just being looked at no one even said hello. Then when I finally got my food both times looked like an elementary student made it because it was just thrown together. It was so bad I threw it away both times. Never have this poor service or food quality when I go to the Weirton or Steubenville location. A district manager should step up and spend some time in this store helping the manager teach the crew members customer service and how to clean the store. I won’t be giving any of my $ to this location.
  • CS
    Chasity Stevens
    Aug 31, 2025
    1.0
    Absolutely terrible!

Frequently Asked Questions About Wendy's

Is Wellsburg Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.