Wendy's

3.9
383 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
700 Mcginnis Drive, Wayne, WV
25570, United States

Hours

Reviews

3.9
383 reviews
5 stars
171
4 stars
87
3 stars
60
2 stars
29
1 star
36

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of friendly and rude service, with many noting issues with order accuracy and staff attitude.

Food Quality

Food quality varied significantly, with complaints about cold, undercooked, or incorrect items, but some praised the freshness and taste.

Cleanliness

The dining area was generally reported as clean, though some reviews mentioned issues like flies and leaks in the bathroom.

Order Accuracy

A recurring theme was the frequent mistakes in orders, with many customers receiving incomplete or incorrect meals.

Speed of Service

While some customers experienced fast service, others noted long wait times and slow drive-thru lines.
  • JS
    Jason Stephens
    Nov 13, 2025
    1.0
    After the third order messed up in 2 weeks, I’m complaining. Chicken sandwich had moisture it looked like, didn’t appear white mayo, 1 shred of lettuce, literally!! I have pics. I ordered bacon cheese potato. I received a hard potato with cheese only, zero bacon. No sour cream that I ordered. I ordered 2 drinks with 1 straw. You ever drove and try to drink without a straw. I talked to the manager Jacob, the voice when he came on the phone. Already told me he was really concerned. He Had excuse for everything!! I told him I didn’t order excuses. I ordered food. $35 worth. Now, with all this said. If this was the first time, I wouldn’t have complained. This Is a common problem with this Wendy’s. Management don’t care, why should the employees, that seems to be the mentality there. They really need to train new people and start over!! When I was hanging up the phone, I told him have a nice day. Silence!! I repeated, have a nice day sir. Oh, he was sorry, he was doing something!! My concerns you see went far!! You can’t teach an old dog new tricks. I didn’t want any discount or replacement food. Just what I ordered. It would be nice to have quality, what Wendy’s advertises. That’s a joke at Wayne Wendy’s!!! It’s sad this is all we have to choose from at Wayne. This place has no reason to worry about improving. No competition and people will still go there no matter what they serve. It’s Out Wayne!!! This is the bottom of the barrel!!!!!
  • HW
    Hans Weiffenbach
    Oct 19, 2025
    3.0
    Very mid
  • DE
    Drew Evans
    Aug 22, 2025
    1.0
    I'll just wait until I get in "the big city" of Huntington next time I'm hungry and in the Wayne area. This place is run by hateful 12-year-olds with no communication skills. I was very nice and sociable, and nobody at either window would respond, and they just gave me the evil eye with a "here," then slamming my debit card and my small, meager order into my car. This place is proof that the Hills Have Eyes. Watch the movie, then drive thru this Wendy's. I also got really bad diarrhea afterwards and that's all I ate today. Wonder why?
  • GP
    Gilbert Phillis
    Aug 9, 2025
    5.0
    My favorite as far as fast food goes, but that's just my taste buds 😋
  • VH
    Victoria Hughes
    Aug 2, 2025
    5.0
    Very clean. Very polite evening staff.

Frequently Asked Questions About Wendy's

Is Wayne Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.