Wendy's

3.9
387 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
700 Mcginnis Drive, Wayne, WV
25570, United States

Hours

Reviews

3.9
387 reviews
5 stars
173
4 stars
88
3 stars
60
2 stars
30
1 star
36

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported frequent order mistakes and slow service, particularly in the drive-thru.

Food Quality

There were numerous complaints about food being cold, undercooked, or not prepared as ordered.

Cleanliness

The dining area and restrooms received mixed reviews, with some customers noting cleanliness while others reported unsanitary conditions.

Staff Attitude

Customer experiences varied widely regarding staff friendliness, with some praising the service while others described rudeness and lack of communication.
  • MR
    Matt Robertson
    Dec 18, 2025
    5.0
    Honestly it's one of the best Wendy's I have eat at. I eat here just about every day and the service and speed is unmatched. Highly recommend for a quick meal in the Wayne area.
  • RR
    Rich
    Dec 18, 2025
    2.0
    Dining area had dirty tables and food all over the floors underneath the tables countertop where you got your straws and lids was dirty as well
  • JS
    Jason Stephens
    Nov 13, 2025
    1.0
    After the third order messed up in 2 weeks, I’m complaining. Chicken sandwich had moisture it looked like, didn’t appear white mayo, 1 shred of lettuce, literally!! I have pics. I ordered bacon cheese potato. I received a hard potato with cheese only, zero bacon. No sour cream that I ordered. I ordered 2 drinks with 1 straw. You ever drove and try to drink without a straw. I talked to the manager Jacob, the voice when he came on the phone. Already told me he was really concerned. He Had excuse for everything!! I told him I didn’t order excuses. I ordered food. $35 worth. Now, with all this said. If this was the first time, I wouldn’t have complained. This Is a common problem with this Wendy’s. Management don’t care, why should the employees, that seems to be the mentality there. They really need to train new people and start over!! When I was hanging up the phone, I told him have a nice day. Silence!! I repeated, have a nice day sir. Oh, he was sorry, he was doing something!! My concerns you see went far!! You can’t teach an old dog new tricks. I didn’t want any discount or replacement food. Just what I ordered. It would be nice to have quality, what Wendy’s advertises. That’s a joke at Wayne Wendy’s!!! It’s sad this is all we have to choose from at Wayne. This place has no reason to worry about improving. No competition and people will still go there no matter what they serve. It’s Out Wayne!!! This is the bottom of the barrel!!!!!
  • HW
    Hans Weiffenbach
    Oct 19, 2025
    3.0
    Very mid
  • DE
    Drew Evans
    Aug 22, 2025
    1.0
    I'll just wait until I get in "the big city" of Huntington next time I'm hungry and in the Wayne area. This place is run by hateful 12-year-olds with no communication skills. I was very nice and sociable, and nobody at either window would respond, and they just gave me the evil eye with a "here," then slamming my debit card and my small, meager order into my car. This place is proof that the Hills Have Eyes. Watch the movie, then drive thru this Wendy's. I also got really bad diarrhea afterwards and that's all I ate today. Wonder why?

Frequently Asked Questions About Wendy's

Is Wayne Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours for Wendy's in Wayne, WV?

The drive-through at this Wendy's operates from 5:00 AM to 9:00 PM on Monday and from 5:00 AM to midnight Tuesday through Sunday.