Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported a mix of friendly and rude service, with many noting issues with order accuracy and staff attitude.
Food Quality
Food quality varied significantly, with complaints about cold, undercooked, or incorrect items, but some praised the freshness and taste.
Cleanliness
The dining area was generally reported as clean, though some reviews mentioned issues like flies and leaks in the bathroom.
Order Accuracy
A recurring theme was the frequent mistakes in orders, with many customers receiving incomplete or incorrect meals.
Speed of Service
While some customers experienced fast service, others noted long wait times and slow drive-thru lines.
JS
Jason Stephens
Nov 13, 2025
1.0
After the third order messed up in 2 weeks, I’m complaining. Chicken sandwich had moisture it looked like, didn’t appear white mayo, 1 shred of lettuce, literally!! I have pics. I ordered bacon cheese potato. I received a hard potato with cheese only, zero bacon. No sour cream that I ordered. I ordered 2 drinks with 1 straw. You ever drove and try to drink without a straw. I talked to the manager Jacob, the voice when he came on the phone. Already told me he was really concerned. He Had excuse for everything!! I told him I didn’t order excuses. I ordered food. $35 worth. Now, with all this said. If this was the first time, I wouldn’t have complained. This Is a common problem with this Wendy’s. Management don’t care, why should the employees, that seems to be the mentality there. They really need to train new people and start over!! When I was hanging up the phone, I told him have a nice day. Silence!! I repeated, have a nice day sir. Oh, he was sorry, he was doing something!! My concerns you see went far!! You can’t teach an old dog new tricks. I didn’t want any discount or replacement food. Just what I ordered. It would be nice to have quality, what Wendy’s advertises. That’s a joke at Wayne Wendy’s!!!
It’s sad this is all we have to choose from at Wayne. This place has no reason to worry about improving. No competition and people will still go there no matter what they serve. It’s Out Wayne!!! This is the bottom of the barrel!!!!!
HW
Hans Weiffenbach
Oct 19, 2025
3.0
Very mid
DE
Drew Evans
Aug 22, 2025
1.0
I'll just wait until I get in "the big city" of Huntington next time I'm hungry and in the Wayne area. This place is run by hateful 12-year-olds with no communication skills. I was very nice and sociable, and nobody at either window would respond, and they just gave me the evil eye with a "here," then slamming my debit card and my small, meager order into my car. This place is proof that the Hills Have Eyes. Watch the movie, then drive thru this Wendy's. I also got really bad diarrhea afterwards and that's all I ate today. Wonder why?
GP
Gilbert Phillis
Aug 9, 2025
5.0
My favorite as far as fast food goes, but that's just my taste buds 😋
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Wayne, WV?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Wayne, WV into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (304) 272-3100.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Wayne Wendy’s serve breakfast?
Yes, this Wendy’s location in Wayne, WV serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's in Wayne, WV?
The drive-through at this Wendy's operates from 5:00 AM to 9:00 PM on Monday and from 5:00 AM to midnight Tuesday through Sunday.
Is Wendy's in Wayne, WV open every day?
Yes, Wendy's in Wayne is open every day. The restaurant hours are 5:00 AM to 9:00 PM on Monday and 5:00 AM to midnight Tuesday through Sunday.
Does this Wendy's location serve breakfast?
Yes, this Wendys location serves breakfast, including breakfast combos, croissants, biscuits, sandwiches, coffee, and sides.
What payment options does Wendy's accept at this location?
Wendy's in Wayne accepts American Express, Cash, Discover, Mastercard, and Visa payment options.
How can I place an order online or through an app for Wendy's in Wayne?
You can order online at order.wendys.com or use the Wendy's app, available on the Apple App Store, to place your order for pickup, delivery, or drive-thru.
Is delivery available from this Wendy's location?
Yes, delivery is available. You can check delivery availability by entering your address on the Wendy's app or at order.wendys.com.
What are some nearby places to Wendy's in Wayne where I could run errands or visit after eating?
Nearby places include Walmart Wayne for shopping, DaVita Beech Fork Dialysis for medical needs, and the Wayne Police Department for public services.
Are there other fast food restaurants near Wendy's in Wayne?
Yes, nearby fast food options include KFC, Subway, and Rocky Tops Pizza, offering chicken, sandwiches, and pizza respectively.
Can I find pet care services near Wendy's in Wayne?
Yes, Four Paws Veterinary Associates and Brown Veterinary Service are nearby for veterinary and pet-sitting services.
How can customers reach Wendy's Wayne location for questions or feedback?
You can call the location directly at (304) 272-3100 or contact Wendy's Customer Care team via their website or live chat at wendys.com/contact-us.