Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported frequent order mistakes and slow service, particularly in the drive-thru.
Food Quality
There were numerous complaints about food being cold, undercooked, or not prepared as ordered.
Cleanliness
The dining area and restrooms received mixed reviews, with some customers noting cleanliness while others reported unsanitary conditions.
Staff Attitude
Customer experiences varied widely regarding staff friendliness, with some praising the service while others described rudeness and lack of communication.
MR
Matt Robertson
Dec 18, 2025
5.0
Honestly it's one of the best Wendy's I have eat at. I eat here just about every day and the service and speed is unmatched. Highly recommend for a quick meal in the Wayne area.
RR
Rich
Dec 18, 2025
2.0
Dining area had dirty tables and food all over the floors underneath the tables countertop where you got your straws and lids was dirty as well
JS
Jason Stephens
Nov 13, 2025
1.0
After the third order messed up in 2 weeks, I’m complaining. Chicken sandwich had moisture it looked like, didn’t appear white mayo, 1 shred of lettuce, literally!! I have pics. I ordered bacon cheese potato. I received a hard potato with cheese only, zero bacon. No sour cream that I ordered. I ordered 2 drinks with 1 straw. You ever drove and try to drink without a straw. I talked to the manager Jacob, the voice when he came on the phone. Already told me he was really concerned. He Had excuse for everything!! I told him I didn’t order excuses. I ordered food. $35 worth. Now, with all this said. If this was the first time, I wouldn’t have complained. This Is a common problem with this Wendy’s. Management don’t care, why should the employees, that seems to be the mentality there. They really need to train new people and start over!! When I was hanging up the phone, I told him have a nice day. Silence!! I repeated, have a nice day sir. Oh, he was sorry, he was doing something!! My concerns you see went far!! You can’t teach an old dog new tricks. I didn’t want any discount or replacement food. Just what I ordered. It would be nice to have quality, what Wendy’s advertises. That’s a joke at Wayne Wendy’s!!!
It’s sad this is all we have to choose from at Wayne. This place has no reason to worry about improving. No competition and people will still go there no matter what they serve. It’s Out Wayne!!! This is the bottom of the barrel!!!!!
HW
Hans Weiffenbach
Oct 19, 2025
3.0
Very mid
DE
Drew Evans
Aug 22, 2025
1.0
I'll just wait until I get in "the big city" of Huntington next time I'm hungry and in the Wayne area. This place is run by hateful 12-year-olds with no communication skills. I was very nice and sociable, and nobody at either window would respond, and they just gave me the evil eye with a "here," then slamming my debit card and my small, meager order into my car. This place is proof that the Hills Have Eyes. Watch the movie, then drive thru this Wendy's. I also got really bad diarrhea afterwards and that's all I ate today. Wonder why?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for Wendy's in Wayne, WV?
The drive-through at this Wendy's operates from 5:00 AM to 9:00 PM on Monday and from 5:00 AM to midnight Tuesday through Sunday.
Is Wendy's in Wayne, WV open every day?
Yes, Wendy's in Wayne is open every day. The restaurant hours are 5:00 AM to 9:00 PM on Monday and 5:00 AM to midnight Tuesday through Sunday.
Does this Wendy's location serve breakfast?
Yes, this Wendys location serves breakfast, including breakfast combos, croissants, biscuits, sandwiches, coffee, and sides.
What payment options does Wendy's accept at this location?
Wendy's in Wayne accepts American Express, Cash, Discover, Mastercard, and Visa payment options.
How can I place an order online or through an app for Wendy's in Wayne?
You can order online at order.wendys.com or use the Wendy's app, available on the Apple App Store, to place your order for pickup, delivery, or drive-thru.
Is delivery available from this Wendy's location?
Yes, delivery is available. You can check delivery availability by entering your address on the Wendy's app or at order.wendys.com.
What are some nearby places to Wendy's in Wayne where I could run errands or visit after eating?
Nearby places include Walmart Wayne for shopping, DaVita Beech Fork Dialysis for medical needs, and the Wayne Police Department for public services.
Are there other fast food restaurants near Wendy's in Wayne?
Yes, nearby fast food options include KFC, Subway, and Rocky Tops Pizza, offering chicken, sandwiches, and pizza respectively.
Can I find pet care services near Wendy's in Wayne?
Yes, Four Paws Veterinary Associates and Brown Veterinary Service are nearby for veterinary and pet-sitting services.
How can customers reach Wendy's Wayne location for questions or feedback?
You can call the location directly at (304) 272-3100 or contact Wendy's Customer Care team via their website or live chat at wendys.com/contact-us.