Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
322 reviews
5 stars
152
4 stars
70
3 stars
45
2 stars
20
1 star
35
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with cold, old, or improperly cooked food, including cold fries and raw hamburger meat.
Service Issues
Numerous reviews highlighted poor service, including rude staff, incorrect orders, and slow service times.
Cleanliness
Several customers noted unsanitary conditions, such as sticky tables and overflowing trash cans.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good food quality on certain occasions.
- VUValerie UnderhillDec 28, 20252.0I didn't go inside. First time and last time going there. I ordered six junior bacon cheeseburger deluxe and the man said he never heard of it and didn't have them. He said they don't put bacon on their burgers. I said ok just give me the junior cheeseburger and I had to pull up and wait a few minutes. I noticed they felt cold. Went home and they all felt like they came out of a fridge and were very very small. Almost the size of a slider. Also, they were basically tasteless and no sauce that is on those types of burgers at every other Wendy's I have gone to. It was a thin meat patty, cheese, onion, and pickle. Very weird.
- SHSusan HubbardDec 19, 20251.0I'm giving one star because I can't figure out how to give zero stars. Today is Dec. 19 and my husband went through their drive through at about 9:55 p.m. He ordered a single combo with fries and a coke. Also an order of chicken nuggets and fries. He was not offered a receipt when he paid at the window. They asked him to pull up past the window to wait for the fries. When he got home at 10:05 p.m., FIVE MINUTES later, there were no chicken nuggets and an order of fries was missing. Also, the single wasn't just room temperature, it was COLD! And the fries he pulled up to wait for... also COLD! What kind of game were they playing? Sounds like the perfect setup for someone to get some chicken nuggets and fries. Oh, and my husband was the only customer there. My husband was too tired to go back and get his food and I threw mine away. That's about $20 down the drain. But what should we expect from a drive through, right?
- RRrewsosDec 5, 20251.0The food was old. And cold. Spent 37$ and can't even get warm food.
- IBIan BOct 7, 20255.0Just came through after work. As with most people, night shift is normally the "bad crew". Not only were the fries salted and the burger hot; I had misread the menu, was short of what I wanted, the girl at the window covered the extra cost out of her pocket, rather than allowing me to go hungry and get half the food I wanted, and they didn't even tell me, just let me find out. Good people!
- NNNatashaOct 2, 20255.0I’m currently enjoying the best fries I’ve had anywhere ever from this location!
Frequently Asked Questions About Wendy's
Is Vienna Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the hours of operation for Wendy's Vienna location?
Wendy's in Vienna, WV is open daily from 6:30 AM to 11:00 PM.
Does Wendy's Vienna offer drive-thru service?
Yes, Wendy's Vienna offers drive-thru service every day from 6:30 AM to 11:00 PM.
Can I order Wendy's food for delivery or takeout?
Yes, Wendy's Vienna offers both delivery and takeout. You can order through their app or at order.wendys.com.
Is breakfast available at Wendy's Vienna?
Yes, breakfast is served at this Wendy's location. You can order breakfast combos and sandwiches via their app or website.
How can I provide feedback or contact Wendy's Vienna?
You can contact Wendy's Customer Care via their website live chat, call 888-624-8140, fill out the Wendy's Customer Satisfaction Survey, or call the store directly at (304) 295-8642.
What payment options does Wendy's Vienna accept?
Wendy's Vienna accepts American Express, Cash, Discover, Mastercard, and Visa.
Where is Wendy's Vienna located?
Wendy's Vienna is located at 2201 Grand Central Ave, Vienna, WV 26105.
How can I use the Wendy's app to order?
You can download the Wendy's app from the Apple App Store or use the quick link URL to order conveniently and access promotions.
What nearby places can I visit before or after dining at Wendy's?
You can visit nearby spots like Enchanted Bakery for desserts, Hometown Piggly Wiggly for groceries, or Subway and Quiznos for additional dining options.
Are there useful services around Wendy's Vienna for customers?
Yes, services like the Vienna Veterinary Clinic, Rite Aid drugstore, and local real estate agencies such as BesTitle Agency Inc are nearby for customer convenience.
Can I combine a visit to Wendy's Vienna with a wellness appointment nearby?
Absolutely, you can visit wellness centers like Weight Watchers or Patti Johns' Beau Monde Day Spa near Wendy's Vienna for a complete day of self-care and dining.