Wendy's

3.9
318 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2201 Grand Central Ave, Vienna, WV
26105, United States

Hours

Reviews

3.9
318 reviews
5 stars
151
4 stars
70
3 stars
45
2 stars
19
1 star
33

What are people saying?

AI-generated from recent customer reviews

Food Quality

Food quality is inconsistent, with reports of cold, undercooked, or improperly prepared items.

Service Issues

Customers frequently experience slow service, incorrect orders, and rude staff interactions.

Cleanliness

Many reviews mention unsanitary conditions, including sticky tables and dirty seating areas.

Positive Staff Interactions

Some customers highlight friendly and helpful staff, especially in drive-thru and dining experiences.

Drive-Thru Efficiency

Drive-thru service is noted as quick and efficient by several customers, though not universally.
  • IB
    Ian B
    Oct 7, 2025
    5.0
    Just came through after work. As with most people, night shift is normally the "bad crew". Not only were the fries salted and the burger hot; I had misread the menu, was short of what I wanted, the girl at the window covered the extra cost out of her pocket, rather than allowing me to go hungry and get half the food I wanted, and they didn't even tell me, just let me find out. Good people!
  • NN
    Natasha
    Oct 2, 2025
    5.0
    I’m currently enjoying the best fries I’ve had anywhere ever from this location!
  • AB
    Aaron Buracchio
    Sep 1, 2025
    3.0
    Reading reviews for Wendy's is kind of crazy
  • SS
    S S
    Jun 26, 2025
    2.0
    Food was alright, almost all the tables were sticky. Seats were nasty and sticky. Had like black gunk on the bottom rim. Baby seat was nasty. AC vent dripping onto the table. Soda machine was all flat soda, no ice in the machine so they take your cup back and fill it up half way. The soda coming out of the machine wasn't even cold!
  • LY
    Len Young
    Jun 4, 2025
    5.0
    We had a fine dinning experience food was hot an$ freash

Frequently Asked Questions About Wendy's

Is Vienna Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.