At Wendy’s in Vienna, WV we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Vienna, WV hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Many reviews mentioned cold, old, or improperly cooked food, with several customers expressing disappointment in the quality.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables and overflowing trash.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly staff, highlighting good experiences.
CP
Chloe Paige
Feb 21, 2026
1.0
They don’t listen, rush you thru even when no one is there , then messed up my entire order. I corrected it 3 times gave me the wrong burger and everything.
DB
Dwayne Brooks
Feb 16, 2026
4.0
They good food but service always you got pull up and wait
BB
Blind guy BMX
Feb 8, 2026
1.0
Was here on 2/7/26 and was pulled forward to wait 10 minutes on my food so that three workers could go out to their car to smoke marijuana. There was a girl in there doing everything by herself and she had to apologize to us for The wait.
AR
Avis Dillon R. Rader
Feb 6, 2026
4.0
Enjoyed the chili, and I brought my own peanut butter sandwich. I recommended that they add peanut butter sandwiches to their menu. All through my 12 years of school, cafeteria had chili at least once a week. They had crackers only
VU
Valerie Underhill
Dec 28, 2025
2.0
I didn't go inside. First time and last time going there. I ordered six junior bacon cheeseburger deluxe and the man said he never heard of it and didn't have them. He said they don't put bacon on their burgers. I said ok just give me the junior cheeseburger and I had to pull up and wait a few minutes. I noticed they felt cold. Went home and they all felt like they came out of a fridge and were very very small. Almost the size of a slider. Also, they were basically tasteless and no sauce that is on those types of burgers at every other Wendy's I have gone to. It was a thin meat patty, cheese, onion, and pickle. Very weird.