McDonald's

3.5
872 reviews
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Business Details

903 Grand Central Ave, Vienna, WV
26105, United States
(304) 295-9763
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
903 Grand Central Ave, Vienna, WV
26105, United States

Hours

Reviews

3.5
872 reviews
5 stars
310
4 stars
175
3 stars
179
2 stars
60
1 star
148

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude or unhelpful staff, with many experiences of orders being taken incorrectly or with attitude.

Order Accuracy

There are consistent complaints about incorrect orders, missing items, and poorly prepared food, leading to customer frustration.

Speed of Service

Many reviews indicate slow service times, particularly during busy hours, with some customers waiting excessively for their orders.

Food Quality

Food quality is often criticized, with reports of cold, overcooked, or improperly prepared items, impacting overall satisfaction.

Cleanliness

Some customers noted that the restaurant was clean and well-maintained, contrasting with the negative feedback on service and food.
  • CM
    Chelsea Smearman (MooMoo)
    Nov 10, 2025
    1.0
    This McDonald's is listed as 24/7 online, and on the mobile app. I placed an online order on the app it went through and never said anything about closing. The gentleman that I spoke to informed me they are only 24/7 on Friday's & Saturdays and there was nothing he could do about my paid order.. It states absolutely NO WHERE online or the app about this info.
  • LD
    Lexi Dalrymple
    Oct 29, 2025
    1.0
    This location NEVER has frappes & I won’t be back for a good while til they can train their employees right. Made a mobile order in the app for this exact location and the chic in the drive thru told me the code didn’t pull anything up in the rudest tone. I repeated it to her saying “E as in…” etc and was once again met with attitude telling me she knows and it doesn’t work so she “doesn’t know what to tell me”. I drove off and requested a refund in the app. Train your employees to know how to type a dang code in it’s not that hard. I’ve also gotten burnt burgers every time I order one & they always seem to mess something up with orders every time. So fed up with this location
  • OB
    Outback Bob
    Oct 19, 2025
    5.0
    The staff was polite and friendly the drive thru order was prepared very quickly
  • GY
    Garrett Yonkins
    Oct 7, 2025
    5.0
    Best in the area.
  • AR
    Alex Reynolds
    Oct 3, 2025
    1.0
    Drove 15 minutes from South Parkersburg at 4:00 a.m. in the morning before work all the way to Vienna because online this McDonald's is labeled as 24/7 only to find out that it was in fact closed when I pulled in It's a McDonald's we all know the quality of it I'm just mad that on their own page they are blatantly lying about their hours and just wasting my time
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Vienna, WV?

McDonald's in Vienna, WV operates 24 hours a day, 7 days a week with drive-thru open all day and delivery available from 5:00 AM to 10:30 PM on most days.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location offers 24/7 drive-thru service for convenient ordering without leaving your vehicle.