Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
2710 Grand Central Ave, Vienna, WV
26105-1355, United States
Hours
Reviews
3.6
459 reviews
5 stars
181
4 stars
111
3 stars
57
2 stars
31
1 star
79
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported slow service, long wait times, and incorrect orders, leading to frustration.
Cleanliness Concerns
Several reviews highlighted unsanitary conditions, including dirty tables and a roach problem, raising health concerns.
Friendly Staff
Despite service issues, some customers praised the friendliness and politeness of the staff.
Food Quality
While some customers enjoyed the food, others complained about incorrect orders and poor food preparation.
Inconsistent Experience
Customers experienced a mix of good and bad visits, with some enjoying their meals while others had significant issues.
- PDPenny Doty4 days ago5.0I had a bad experience, but the General Manager was absolutely amazing, very apologetic, and kind and cared..People please give this store another chance, he's trying so hard, thank you. He takes care of problems, he does , he listens.
- ALAri Linee'Nov 2, 20251.0Went through the drive thru here and all of the lights were turned off even though they were hours from closing. There were no cars in the drive thru because the place looked closed and they were conveniently “out” of everything I tried to order. The kids working were also quite rude. Definitely will NOT be visiting this location again.
- OBOutback BobOct 19, 20255.0The staff were friendly and polite, food was well prepared
- JMJeff MorlanSep 2, 20251.0This place looks dirty behind the counter , one employee burped out loud while working and wiped sweat off of their forehead with the back of their hand , kitchen is over crowded about 8 cars in the drive through lane and I seen 3 employees not enough people working in a busy restaurant I left without ordering I was not going to eat there wondering how dirty the hands were that was handling my food I turned around and left before ordering. I think that employees should wear plastic gloves when handling food.
- GMGuillermo MunizAug 31, 20251.0It sucks! We couldn't get the things we ordered! And this was in the middle of the day! You guys have got to get it together...
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, classic burgers, fries, Blizzards, Chicken Strip Baskets, and Grillburgers.
Where is Dairy Queen Grill & Chill located?
It is located at 2710 Grand Central Ave, Vienna, WV 26105-1355, USA.
What are the operating hours of Dairy Queen Grill & Chill?
Open from 10:30 AM to 9:00 PM Monday through Saturday, and 11:00 AM to 9:00 PM on Sundays.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, the restaurant has both drive-thru and outdoor seating available.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, it is family-friendly and welcomes children, making it a great option for kids and families.
How can I order food from Dairy Queen Grill & Chill?
You can order food online via their pickup order website or download their app for exclusive deals and mobile ordering.
Does Dairy Queen Grill & Chill have a presence on social media?
Yes, you can find them on Facebook at https://www.facebook.com/dairyqueen/ and on Twitter @DairyQueen.
What nearby restaurants can I visit in Vienna before or after enjoying Dairy Queen's treats?
Nearby dining options include Hardee's / Red Burrito for American and fast food, The Bodega for cafe-style dining, and Meals for Moms for restaurant fare.
What local attractions are near Dairy Queen Grill & Chill for a family outing?
Mcdonough Nature Refuge is nearby, providing a natural spot for outdoor activities and a great place for families to visit before or after dining.
Are there any nearby service centers or shops that I can visit along with Dairy Queen Grill & Chill?
Yes, nearby you will find Parkersburg Veterinary Hospital, Tangles Beauty Bar, Fox's Floral & Gifts, and Wash N Go laundromat among others, which might be convenient to visit along with Dairy Queen.