Arby's

4.1
519 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1200 Grand Central Ave, Vienna, WV
26105, United States

Hours

Reviews

4.1
519 reviews
5 stars
257
4 stars
140
3 stars
64
2 stars
21
1 star
37

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service, ranging from excellent and friendly to slow and disorganized.

Food Quality

Feedback on food quality was varied; some enjoyed the sandwiches and sides, while others complained about cold or poorly prepared items.

Order Accuracy

Multiple reviews indicated issues with incorrect orders, leading to customer dissatisfaction.

Pricing Concerns

Several customers noted that prices seemed high for fast food, with some feeling that the value did not match the quality.

Cleanliness

The restaurant was generally reported as clean, but some reviews mentioned dirty tables and chairs.
  • JM
    justin myles
    4 days ago
    1.0
    Website and Google say opens at 9:30 am doors were unlocked but when I come in im told by manager that place does not open until 10:00 am . I already am not a huge fan of Arby's. Its things like this that make me only come once every 5 yrs or so just to see if things have gotten better. See you in another 5 yrs
  • KC
    Karla Clark
    Dec 13, 2025
    1.0
    The that beef was terrible, and they were terribly slow
  • AA
    alicks
    Dec 8, 2025
    5.0
    dylan has the meat
  • MH
    Mark Hall
    Dec 4, 2025
    1.0
    Supposed to open at 10:00 am today was the 5th time they were not. Manager sucks. Couldn't spend money never opened and people were banging on the doors.
  • CJ
    Cindy Jackson
    Sep 9, 2025
    3.0
    Ordered 3 sandwiches(and other miscellaneous items) through online app, picked up and went back to hotel. Sat down to eat—-missing one sandwich-UGH. Called, will get one free next time we’re in(we’re not from here). 5 stars, however, for mac ‘n cheese.