Jimmy John's

Reviews

• ZR

  Zachary Reshovsky

  Jan 4, 2026
  1.0
  DO NOT GO HERE!! WORST experience with fast food I have had in quite a while. I came here and they were completely irresponsible and non-responsive as well as extremely slow. No surprise, its West Virginia! I would not recommend this place to my worst enemy and would rec that you KEEP DRIVING. I'm considering writing a complaint against this location - it was that bad. In my view, company management should shut it down for their general reputation.
• CW

  Cori W

  Dec 16, 2025
  5.0
  Love love love this store & staff!!!
• CC

  C

  Dec 6, 2025
  1.0
  Went to the Wheeling Nailers game. They scored within the 2 minute time frame and they said Jimmy Johns would honor a 8" sub and medium drink since there was a goal within that time range. Go to get our sub and drink and they won't honor it at all. Said they had to turn away multiple people. Spoke with wesbanco and the nailers spokesperson said they have to honor it and to mention Rachel's name which is the manager. So I go back and do so and they still won't honor it. Rachel even came in and completely ignored us after the crew kept saying " Hi Rachel, There's Rachel and they told her I was there and she did NOTHING. She stayed in the back until we had left. Can't even discuss anything with a customer. What a manager 😂 What a joke Jimmy Johns is. After dealing with all of that and the attitudes behind it we won't be back!
• EV

  Eric Vaia

  Nov 27, 2025
  1.0
  Paid $38 for 2 hoagies that weren’t really good at all. Might as well go across the street to Texas Roadhouse and get a good steak for that price, or cheaper. Never going back to JJ again
• AN

  Ashley Nicole

  Nov 1, 2025
  1.0
  I usually love jimmy johns. I always gotta check my order!!!! Girl too busy wanted to know what was going on at cabelas. I paid for two pickle ranches at .99 each didnt receive them. My two turkey picklewiches were wrong. I wanted no lettuce they got that right but why forget the provolone? I shouldnt always have to check my order and my pickles tasted soggy like they made someone elses order wrong earlier and just gave me that order very disappointed 😔