Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,581 reviews
5 stars
521
4 stars
362
3 stars
287
2 stars
152
1 star
259
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rude behavior and slow service.
Food Freshness
Food quality was inconsistent; some customers enjoyed fresh meals, while others received cold or poorly prepared food.
Cleanliness
The cleanliness of the dining area and restrooms received mixed reviews, with some locations noted for being clean and others described as dirty.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
Speed of Service
Service speed was frequently criticized, with long wait times reported for both drive-thru and in-store orders.
- CCCheryl CarterDec 27, 20255.0The customer service at this McDonalds is superior. Food was served fresh. Dining areas very clean and employees were cleaning. Food served to your table!
- CRChuck RDec 6, 20252.0McDonald's is always predictable, it's ok , and available.
- TBTroy BlevinsDec 5, 20254.0Order was wrong then we were ignored for window service
- TSTena ShawNov 26, 20251.0They never get a order right or open at the right times in the morning. One drive thru worker is very rude and doesn't get things right. Half of a large coffee is what she gave us 2 days in a row.
- CCChristopher ChildressNov 21, 20255.0I just ate the freshest burger I've ever eaten at a McDonald's. It tasted great and like actual food. Usually McDonald's seems like some kind of food-like product, but this was actually good and was fresh and hot and tasted like a real cheeseburger cooked by a person. All the stars for this location. That should send this staff around the country training other stores. I'm amazed!
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 1990 Sutton Ln?
McDonald's at 1990 Sutton Ln is open daily from 5:00 AM until 1:00 AM.
Does this McDonald's location have a drive-through service?
Yes, McDonald's at 1990 Sutton Ln offers drive-through service daily from 5:00 AM to 1:00 AM.
Can I order food delivery from McDonald's at this location?
Yes, delivery is available daily from 5:00 AM to 1:00 AM via their delivery service.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's offer curbside pickup at this location?
Yes, curbside pickup is available as part of their pickup and delivery services.
Where can I find McDonald’s app to order food online?
You can order using the McDonald's App available on the Apple App Store and Google Play Store.
What services does McDonald's provide at this location?
This location offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
What nearby fast food options are available close to this McDonald's in Sutton, WV?
Nearby fast food options include KFC, Taco Bell / KFC, Arby's, and another McDonald's location in Flatwoods.
Are there any hotels near McDonald's at Sutton Ln for visitors?
Yes, nearby hotels include Sutton Lane Motel, Days Inn & Suites by Wyndham Sutton Flatwoods, Days Hotel, Days Inn (Flatwoods) - Sutton, WV, and Wyndham Sutton.
What attractions or amenities are close to McDonald's that customers might visit?
Customers can visit Sutton Lake for outdoor activities and Sisters’ Antiques or Sisters Antique Mall for shopping nearby.