Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,573 reviews
5 stars
519
4 stars
360
3 stars
285
2 stars
151
1 star
258
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, with many waiting over 15 minutes for their orders.
Order Accuracy
Numerous reviews mentioned incorrect orders, missing items, or food that was not prepared as requested.
Cleanliness
While some customers noted cleanliness in certain areas, others reported dirty restrooms and overflowing trash cans.
Staff Attitude
Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Food Quality
Customers expressed dissatisfaction with food quality, citing cold items, small portions, and inconsistent preparation.
- CCChristopher Childress3 days ago5.0I just ate the freshest burger I've ever eaten at a McDonald's. It tasted great and like actual food. Usually McDonald's seems like some kind of food-like product, but this was actually good and was fresh and hot and tasted like a real cheeseburger cooked by a person. All the stars for this location. That should send this staff around the country training other stores. I'm amazed!
- JSJames Smith3 days ago4.0Biggest sausage, and egg mcgriddle ever. Was delicious
- RRRolando RodriguezNov 12, 20252.0Tables dirty, rude staff, food warm almost room temperature. Don't have to worry. I won't be returning.
- JWJustine WimerOct 9, 20252.0The girl taking our order over the speaker was more concerned with the conversation she was having inside then taking our order. To the point she couldn't get the order correct and took 10 minutes no joke to just order
- EMElias McNeill-MoatsOct 2, 20255.0I live close to this McDonald’s kt nice for a quick grab to eat if you are in a hurry
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 1990 Sutton Ln?
McDonald's at 1990 Sutton Ln is open daily from 5:00 AM until 1:00 AM.
Does this McDonald's location have a drive-through service?
Yes, McDonald's at 1990 Sutton Ln offers drive-through service daily from 5:00 AM to 1:00 AM.
Can I order food delivery from McDonald's at this location?
Yes, delivery is available daily from 5:00 AM to 1:00 AM via their delivery service.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's offer curbside pickup at this location?
Yes, curbside pickup is available as part of their pickup and delivery services.
Where can I find McDonald’s app to order food online?
You can order using the McDonald's App available on the Apple App Store and Google Play Store.
What services does McDonald's provide at this location?
This location offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
What nearby fast food options are available close to this McDonald's in Sutton, WV?
Nearby fast food options include KFC, Taco Bell / KFC, Arby's, and another McDonald's location in Flatwoods.
Are there any hotels near McDonald's at Sutton Ln for visitors?
Yes, nearby hotels include Sutton Lane Motel, Days Inn & Suites by Wyndham Sutton Flatwoods, Days Hotel, Days Inn (Flatwoods) - Sutton, WV, and Wyndham Sutton.
What attractions or amenities are close to McDonald's that customers might visit?
Customers can visit Sutton Lake for outdoor activities and Sisters’ Antiques or Sisters Antique Mall for shopping nearby.