Arby's

4.1
300 reviews
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Business Details

2001 Sutton Ln, Sutton, WV
26601, United States
(304) 750-2083
http://www.arbys.com/locations/us/wv/sutton/2001-sutton-ln/store-8256
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2001 Sutton Ln, Sutton, WV
26601, United States

Hours

Reviews

4.1
300 reviews
5 stars
151
4 stars
76
3 stars
41
2 stars
9
1 star
23

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, particularly the roast beef and gyros, but there were complaints about cold sandwiches and incorrect orders.

Service Issues

Mixed reviews on service; while many praised friendly staff, others reported rude behavior from certain employees and slow service.

Cleanliness

Several customers noted cleanliness issues in the dining area and restrooms, impacting their overall experience.

Convenience

The location's proximity to a gas station and quick service were highlighted as positive aspects.

Pricing Concerns

Some customers felt that prices were high for fast food, while others appreciated the value of certain menu items.
  • TS
    Thomas Steel
    Dec 20, 2025
    5.0
    Went late at night, only one worker doing everything, she did very well being alone. Took longer than normal but she was taking orders then cooking and serving.
  • KF
    Kent Freeman
    Nov 4, 2025
    5.0
    I like the Italian subs and the Greek gyros. I rate places based on the type of establishments they are. Like I'll give five stars to Arby's because it's a good fast food place.
  • EE
    Ezran
    Oct 3, 2025
    1.0
    The manager there Sierra was very rude and unprofessional to guests and gave a nasty attitude.
  • PM
    Pam McDonald
    Aug 5, 2025
    5.0
    Quick service, friendly staff, good food.
  • RH
    Ray Holliday
    May 21, 2022
    5.0
    Always fresh and hot
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