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Arby's

4.1
(303 reviews)

Business Details

2001 Sutton Ln, Sutton, WV
26601, United States
(304) 750-2083

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2001 Sutton Ln, Sutton, WV
26601, United States

Hours

Reviews

4.1
303 reviews
5 stars
153
4 stars
76
3 stars
41
2 stars
9
1 star
24

What are people saying?

AI-generated from recent customer reviews

Service Quality

Feedback on service quality is mixed; while some customers praised friendly staff and quick service, others reported rude behavior from employees and issues with order accuracy.

Food Quality

The food quality received generally positive remarks, with many customers enjoying the taste and freshness, though there were complaints about incorrect orders and food being served cold.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the dining area and restrooms, indicating a need for better maintenance.

Pricing

Customers expressed concerns about pricing, with some feeling that the cost was too high for fast food, while others appreciated the value of certain menu items.
  • GC
    Good O cuz
    Feb 15, 2026
    5.0
    Love the car
  • NS
    Noah Sickels
    Jan 18, 2026
    5.0
    They had great people and excellent service to and the counter person was very nice and friendly
  • SM
    SunShines´ Music
    Jan 16, 2026
    1.0
    The Drive thru employee charged me 15.87 for a meal that was 13.39 even with 7% sales tax it would if only been 14.33 and when I said something about it the employee said it was only a dollar and I said no it’s over a dollar and she slammed the drive thru window acting pissed. Like I’m the one that should be pissed. But anyways some other dingy came and said the meal would be 14.97 and gave me a dollar back I took it but how in the world would it be even 14.97 hell how much tax they charging! But this Arby’s was in Sutton wv and they need to hire employees that don’t rip people off by over charging them and hire some with actually intelligence and manners. Never go back there again. So Watch what some of those employees are charging you cause their are some over charging.
  • TS
    Thomas Steel
    Dec 20, 2025
    5.0
    Went late at night, only one worker doing everything, she did very well being alone. Took longer than normal but she was taking orders then cooking and serving.
  • KF
    Kent Freeman
    Nov 4, 2025
    5.0
    I like the Italian subs and the Greek gyros. I rate places based on the type of establishments they are. Like I'll give five stars to Arby's because it's a good fast food place.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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