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Wendy's

3.9
(887 reviews)

Business Details

(304) 872-2000

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
811 Northside Drive, Summersville, WV
26651, United States

Hours

Reviews

3.9
887 reviews
5 stars
374
4 stars
276
3 stars
118
2 stars
45
1 star
74

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality were mixed, with some praising friendly staff while others reported rude or unhelpful interactions.

Food Freshness

Several reviews highlighted issues with food freshness, including cold or improperly prepared items, though some customers noted that food was hot and fresh.

Order Accuracy

There were numerous complaints about incorrect orders and long wait times, indicating a need for improvement in order accuracy.

Cleanliness

The cleanliness of the dining area received mixed feedback, with some customers noting it was clean while others reported dirty conditions.

Overall Experience

While many customers enjoyed their meals and praised the staff, there were significant complaints about service and food quality that affected overall satisfaction.
  • NS
    Nikki Sacco
    Dec 29, 2025
    1.0
    Order two sandwiches. They gave me one told me Ford for 10 minutes while waiting for the other one. My sandwich got cold then they proceeded to give me the wrong item. Didn't have time to correct it. Worse place ever
  • CL
    Crystal Lowery
    Dec 18, 2025
    3.0
    Service was fast && the staff was friendly. My boyfriend && I went just before breakfast ended; I got a breakfast baconator combo && he got a sausage egg && cheese croissant combo. The croissant wasn't a croissant, at least nothing like we're used to.. it looked more like a bun shaped into a croissant. Nonetheless, he still ate it. The baconator was alright, but definitely didn't taste fresh.. It tasted like they had it already made && kept on a warmer or something. Honestly, my favorite part of the meal was the wedges, because they were hot, crisp && deliciously on point.
  • JF
    Joseph F.
    Oct 11, 2025
    5.0
    Always good
  • KH
    Kyle Harrelson
    Oct 3, 2025
    4.0
    Decent Wendy's. staff is usually friendly and helpful. Atmosphere is a Wendy's outdated at best
  • TS
    Tom Stevenson sr
    Sep 8, 2025
    5.0
    Good food at a reasonable price friendly service

Frequently Asked Questions About Wendy's

Is Summersville Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's in Summersville, WV?

Wendy's in Summersville is open daily from 6:00 AM to midnight.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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