McDonald's

3.5
1945 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5950 Webster Road, Summersville, WV
26651, United States

Hours

Reviews

3.5
1,945 reviews
5 stars
671
4 stars
423
3 stars
407
2 stars
160
1 star
284

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, both in the drive-thru and inside the restaurant.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.

Staff Behavior

Feedback varied on staff interactions, with some praising friendly service while others reported rudeness and unprofessional behavior.

Food Quality

While some customers enjoyed hot and fresh food, others complained about cold, poorly prepared meals.

Cleanliness

The cleanliness of the dining area received mixed reviews, with some noting it was clean while others found it dirty.
  • DW
    Dustin Wu
    2 days ago
    5.0
    Nice place for grab quick food
  • TK
    T kinder
    6 days ago
    5.0
    Expedient service great attitude order was correct and the table had games 😄😁
  • AH
    Alyssa Hamilton
    Nov 8, 2025
    1.0
    Drive thru is always backed up. Sat in curbside for an order for over 30 minutes. Finally went inside after it to hear a worked be told NOT to take our order out to us, that they weren't going to take any orders out until the lobby was empty... clearly very poorly managed.
  • JB
    Jade Blais
    Nov 1, 2025
    5.0
    I'm traveling and driving through from Canada. Honestly the absolute BEST service I have ever recieved from a McDonald's. I'd recommend this one. Best staff!
  • MA
    Meghan Andrews
    Oct 26, 2025
    1.0
    Went to go inside to use the restroom and order food since we are traveling wanted to get out of the car. It was 7am said they opened at 6 dinning room doors were locked when we asked in drive thru they only said the dinner room is not open and would not answer any other questions wouldn’t even let us order. Because we questioned why it wasn’t opened even after it stated it should have been for an hour. Very rude

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Summersville, WV?

McDonald's in Summersville is open from 5:00 AM to 11:00 PM Monday through Thursday, and 5:00 AM to midnight on Friday and Saturday. On Sundays, it operates from 6:00 AM to 11:00 PM.

Is there a drive-thru available at this McDonald's?

Yes, the McDonald's location in Summersville offers a drive-thru, with the same operating hours as dine-in service.