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McDonald's

3.5
(1959 reviews)

Business Details

5950 Webster Road, Summersville, WV
26651, United States
(304) 872-2883
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5950 Webster Road, Summersville, WV
26651, United States

Hours

Reviews

3.5
1,959 reviews
5 stars
672
4 stars
424
3 stars
412
2 stars
164
1 star
287

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect or missing items in their orders.

Service Speed

Numerous reviews highlighted slow service times, particularly in the drive-thru.

Food Quality

Customers frequently mentioned that the food was often cold, poorly prepared, or not fresh.

Staff Attitude

While some reviews praised friendly staff, others noted instances of rudeness and poor customer service.

Management Issues

Several reviews pointed to poor management and operational inefficiencies as contributing factors to the overall negative experience.
  • BL
    Brian Lloyd
    Feb 22, 2026
    3.0
    This place is a joke and they best be glad I'm giving them three stars it takes forever to get thru the drive thru it's not fast at all I will say the employees are always friendly but Everytime we have been there they screw our order up we either don't get what we ordered or we didn't get an item this happens Everytime and the food is never fresh it's always cold or has been sitting out for awhile like the fries for instant never hot always overly salted chicken nuggets are rubbery never hot and there burgers are overly sauced to much ketchup and mustard over powers the burger it's just not good at all and overly expensive for just two burgers fries and two drinks almost 30.00 that's ridiculous
  • MT
    Mike Trautman
    Feb 21, 2026
    5.0
    Never had any issues
  • DM
    Danny Marshall
    Feb 20, 2026
    2.0
    Order the biscuit and gravy. The biscuits are 1/4 in thick worst excuse for a biscuit I've ever seen. Barely enough gravy to cover them and cost almost 5 bucks. This place needs to step it up
  • KC
    Kathryn Carroll
    Feb 8, 2026
    5.0
    The best McDonalds meal we've had. Staff was friendly young men. Food was tasty, fries were salted perfectly!
  • BM
    Becky McCall
    Feb 1, 2026
    5.0
    Nice place, good food. Nice place to eat

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Summersville, WV?

McDonald's in Summersville is open from 5:00 AM to 11:00 PM Monday through Thursday, and 5:00 AM to midnight on Friday and Saturday. On Sundays, it operates from 6:00 AM to 11:00 PM.

Is there a drive-thru available at this McDonald's?

Yes, the McDonald's location in Summersville offers a drive-thru, with the same operating hours as dine-in service.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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