Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.3
543 reviews
5 stars
300
4 stars
152
3 stars
56
2 stars
9
1 star
26
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the friendly and fast service, although some reported issues with order accuracy and staff attitude.
Food Quality
The food received mixed reviews; while many enjoyed the burgers and ice cream, there were complaints about cold food and incorrect orders.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but others reported unsanitary conditions behind the counter and dirty tables.
Value
Many customers found the prices reasonable for the quality of food, although some felt it was overpriced for what they received.
Operational Issues
Several reviews mentioned long wait times, especially during busy periods, and issues with the drive-thru service.
- KWKeith WassumJan 5, 20265.0A must stop if travelling on Route 19! Staff are always nice and quick. Food is good And good value. DQ ice cream products are all great, and they always have both vanilla AND chocolate ice cream available. If you are in a hour the drive thru is always efficient.
- RMRickey MeadowsNov 11, 20255.0Fast friendly
- RRRachealOct 31, 20253.0The food isn't bad. Not a fan of rmtheir French fries. But I love ice cream!!
- RRRyanOct 18, 20255.0This Dairy Queen is by far the best fast food restaurant in the area. The staff are very friendly and always willing to provide great service. If you're like me and ask for for extra queso, come here. They are always willing to provide and do so with a smile. Reasonable prices, clean environment, great food, and amazing staff. Doesn't get any better than the Summersville Dairy Queen Grill and Chill!
- RLRyan De La LuzSep 9, 20253.0Timely service, generally respectful, good ice cream. It's okay, nothing particularly remarkable; like every other Dairy Queen.
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats does Dairy Queen Grill & Chill in Summersville offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes from DQCakes.com.
What are the operating hours of Dairy Queen Grill & Chill in Summersville, WV?
The restaurant is open from 11:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 11:00 AM to 9:30 PM on Friday and Saturday.
Does this Dairy Queen location have drive-thru service and seating available?
Yes, it offers both drive-thru service and indoor seating for customers.
Is Dairy Queen Grill & Chill in Summersville family-friendly and accessible to people with disabilities?
Yes, the location is family-friendly, welcomes children, offers booster seats, is wheelchair accessible, and has restrooms available.
Where is Dairy Queen Grill & Chill located in Summersville?
It is located at 1119 Broad St, Summersville, WV 26651-1838, United States.
Can I order food online or get mobile deals from Dairy Queen in Summersville?
Yes, you can order online through their website and download the Dairy Queen app for exclusive mobile deals and rewards.
Are there any nearby hotels where visitors can stay when visiting Dairy Queen Grill & Chill in Summersville?
Yes, nearby hotels include Econo Lodge, SureStay, SureStay by Best Western Summersville, and Surestay Hotel By Best Western Summersville, which are convenient for visitors planning to dine or stay in the area.
What other fast food options are close to Dairy Queen Grill & Chill?
Burger King is nearby, offering additional fast food and burger options for customers looking for variety.
Are there any local attractions or services near Dairy Queen in Summersville that customers might find useful?
Yes, customers can find Mountain Lake Pharmacy for medical needs, Nicholas County Head Start for preschool services, and the Mountain Transit Authority for transportation nearby.
Does Dairy Queen Grill & Chill in Summersville provide free WiFi and have social media pages?
Yes, the location offers free WiFi to customers and maintains a Facebook page and Twitter handle (@DairyQueen) for updates and promotions.