Customers frequently praised the friendly and accommodating staff, although some reported issues with order accuracy and rudeness from individual employees.
Food Quality
The food received mixed reviews; while many enjoyed the burgers and ice cream, there were complaints about cold food and incorrect orders.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but others reported unsanitary conditions, particularly behind the counter.
Speed of Service
Service speed was generally appreciated, with many customers noting quick service, though some experienced long wait times during busy periods.
Value for Money
While some customers felt the prices were reasonable for the quality, others considered the food overpriced for what was offered.
RM
Rickey Meadows
Nov 11, 2025
5.0
Fast friendly
RR
Racheal
Oct 31, 2025
3.0
The food isn't bad. Not a fan of rmtheir French fries. But I love ice cream!!
RR
Ryan
Oct 18, 2025
5.0
This Dairy Queen is by far the best fast food restaurant in the area. The staff are very friendly and always willing to provide great service. If you're like me and ask for for extra queso, come here. They are always willing to provide and do so with a smile. Reasonable prices, clean environment, great food, and amazing staff. Doesn't get any better than the Summersville Dairy Queen Grill and Chill!
RL
Ryan De La Luz
Sep 9, 2025
3.0
Timely service, generally respectful, good ice cream. It's okay, nothing particularly remarkable; like every other Dairy Queen.
MG
Marty Greathouse
Aug 9, 2025
5.0
NOW THIS IS A GREAT DQ! I HAVE STOPPED HERE FOR YEARS! VERY REASONABLE PRICES! AND DELICIOUS FOOD 😋 😍 PERIOD!! IF YOUR IN THE SUMMERSVILLE AREA! IT'S WORTH THE STOP PERIOD!!
😎👍👍👍👍👍
What are the operating hours of Dairy Queen Grill & Chill in Summersville, WV?
The restaurant is open from 11:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 11:00 AM to 9:30 PM on Friday and Saturday.
Does this Dairy Queen location have drive-thru service and seating available?
Yes, it offers both drive-thru service and indoor seating for customers.
Is Dairy Queen Grill & Chill in Summersville family-friendly and accessible to people with disabilities?
Yes, the location is family-friendly, welcomes children, offers booster seats, is wheelchair accessible, and has restrooms available.
Where is Dairy Queen Grill & Chill located in Summersville?
It is located at 1119 Broad St, Summersville, WV 26651-1838, United States.
Can I order food online or get mobile deals from Dairy Queen in Summersville?
Yes, you can order online through their website and download the Dairy Queen app for exclusive mobile deals and rewards.
Are there any nearby hotels where visitors can stay when visiting Dairy Queen Grill & Chill in Summersville?
Yes, nearby hotels include Econo Lodge, SureStay, SureStay by Best Western Summersville, and Surestay Hotel By Best Western Summersville, which are convenient for visitors planning to dine or stay in the area.
What other fast food options are close to Dairy Queen Grill & Chill?
Burger King is nearby, offering additional fast food and burger options for customers looking for variety.
Are there any local attractions or services near Dairy Queen in Summersville that customers might find useful?
Yes, customers can find Mountain Lake Pharmacy for medical needs, Nicholas County Head Start for preschool services, and the Mountain Transit Authority for transportation nearby.
Does Dairy Queen Grill & Chill in Summersville provide free WiFi and have social media pages?
Yes, the location offers free WiFi to customers and maintains a Facebook page and Twitter handle (@DairyQueen) for updates and promotions.