Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
4.3
547 reviews
5 stars
304
4 stars
152
3 stars
56
2 stars
9
1 star
26
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the staff for being friendly and providing quick service, although there were some complaints about order accuracy and rudeness from individual employees.
Food Quality
The food received mixed reviews; while many enjoyed the burgers and ice cream, there were complaints about cold food and incorrect orders.
Cleanliness
The cleanliness of the establishment was noted positively by some, but others reported unsanitary conditions, particularly in the bathrooms and behind the counter.
Drive-Thru Efficiency
The drive-thru service was generally described as fast, though some customers experienced long wait times during busy periods.
Value for Money
Opinions on pricing varied, with some customers feeling the food was worth the price, while others considered it overpriced for the quality.
CM
Chastity Walker Millikin
Jan 24, 2026
5.0
Always the best soft serve
MM
Mandy
Jan 16, 2026
5.0
Takes a while to get through the drive up, but food was great. Older building bathrooms were definitely ready for remodeling
KW
Keith Wassum
Jan 5, 2026
5.0
A must stop if travelling on Route 19! Staff are always nice and quick. Food is good And good value. DQ ice cream products are all great, and they always have both vanilla AND chocolate ice cream available. If you are in a hour the drive thru is always efficient.
RM
Rickey Meadows
Nov 11, 2025
5.0
Fast friendly
RR
Racheal
Oct 31, 2025
3.0
The food isn't bad. Not a fan of rmtheir French fries. But I love ice cream!!
What are the operating hours of Dairy Queen Grill & Chill in Summersville, WV?
The restaurant is open from 11:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 11:00 AM to 9:30 PM on Friday and Saturday.
Does this Dairy Queen location have drive-thru service and seating available?
Yes, it offers both drive-thru service and indoor seating for customers.
Is Dairy Queen Grill & Chill in Summersville family-friendly and accessible to people with disabilities?
Yes, the location is family-friendly, welcomes children, offers booster seats, is wheelchair accessible, and has restrooms available.
Where is Dairy Queen Grill & Chill located in Summersville?
It is located at 1119 Broad St, Summersville, WV 26651-1838, United States.
Can I order food online or get mobile deals from Dairy Queen in Summersville?
Yes, you can order online through their website and download the Dairy Queen app for exclusive mobile deals and rewards.
Are there any nearby hotels where visitors can stay when visiting Dairy Queen Grill & Chill in Summersville?
Yes, nearby hotels include Econo Lodge, SureStay, SureStay by Best Western Summersville, and Surestay Hotel By Best Western Summersville, which are convenient for visitors planning to dine or stay in the area.
What other fast food options are close to Dairy Queen Grill & Chill?
Burger King is nearby, offering additional fast food and burger options for customers looking for variety.
Are there any local attractions or services near Dairy Queen in Summersville that customers might find useful?
Yes, customers can find Mountain Lake Pharmacy for medical needs, Nicholas County Head Start for preschool services, and the Mountain Transit Authority for transportation nearby.
Does Dairy Queen Grill & Chill in Summersville provide free WiFi and have social media pages?
Yes, the location offers free WiFi to customers and maintains a Facebook page and Twitter handle (@DairyQueen) for updates and promotions.
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Certified March 01, 2026Yext Knowledge Graph
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