Wendy's

3.9
487 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
134 Main St, Spencer, WV
25276, United States

Hours

Reviews

3.9
487 reviews
5 stars
211
4 stars
133
3 stars
71
2 stars
31
1 star
41

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers praised freshness and taste, while others reported cold or improperly prepared items.

Service Experience

Service quality varies significantly; some customers noted friendly and helpful staff, while others experienced rudeness and slow service.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and issues with modifications not being followed.

Cleanliness

Concerns raised about cleanliness, particularly in restrooms and food handling practices.

Atmosphere

Generally positive remarks about the atmosphere, with some customers appreciating the cheerful environment.
  • AA
    Anna
    Oct 24, 2025
    3.0
    My sandwich, Asiago. Chicken had shredded lettuce and it was falling all over the place. No tomato.
  • BB
    BLDAUR
    Sep 28, 2025
    5.0
    Reading over past reviews, I am reminded in today's digital age of the marvel that is language. There can be often much to read between the lines of a statement. For example, typing in all caps and denigrating the rating of a hard working group of people and their decent establishment followed by three consecutive commas and other sundry grammatical errors displays the fast food emotional depth and intellect of an author. I am puzzled by the punchline of the "big joke" that is associated somehow with the general consensus of this restaurant by many reviewers. I am also puzzled by the asserted legitimacy of a review or any comment posited by an individual whose standard of goodness in a sandwich is that their "burger barely moved the bun"? I wonder if the contrarian nonsense senselessly mirroring most honest customer's good time with negativity is anything more than a bot, or most likely just a troll? There is an intriguing draft of something robotic in the particularity of a certain quoted review... But what is not a mystery is the gratitude I hold for the good people and hard workers at the Spencer WV Wendys! Keep up the good work and ignore the sausage fingers that somehow stutter and slur with words manually entered into a keyboard. We appreciate you. And silently know this, you poor motionless hamburger bun purchaser, whose poor son did not have their hamburger bun move barely at all by their burger, I hope you find that perfect Wendys location out there somewhere in this beautiful world, where the buns move in exact prophetic and fundamentally necessary ways in exact accordance to that which the burger demands that they move. I believe in your hero's journey
  • HA
    Helias Artista
    Sep 28, 2025
    5.0
    This is my second time eating in at this location. It was Sunday September 27, 2025 around 5pm. The staff was incredibly polite, helpful, and cheerful. The atmosphere exuded a pleasant happiness. Unlike other "fast food" chains where the staff seems dreary and melancholy, this location was again a pleasant surprise and I left in higher spirits than when I entered. The food was made with care and unrushed, which I appreciated as I would rather wait an extra minute or two for freshness and quality put into creating my meal by people who obviously take pride in their work. As experienced in the other time I dined at this location, the burger I ordered was given to me exactly in the likeness of the advertised menu pictures. I rarely write reviews, but I am taking the time to write this one because something as simple as the authenticity and genuineness of this location has gone quite a long way for me. It's really rare to find any fast food location in most parts of the country that deliver up to the standards that I'm sure the founder of the Wendy's company esteemed. Great job Spencer WV from a happy customer!
  • AA
    Anthony
    Sep 19, 2025
    1.0
    We had said once before WE were NEVER coming back !!! And we should of listen to our gut !! Our sons hamburger just barely moved the bun ....Definitely NOT like the poster they avertise ,,,BIG JOKE !!! For the price YOU pay !!! I ordered the bacon - cheese fries ....They were ( cold ) and had ONE piece of bacon on them and HARDLY any cheese ...I took them back up and asked the Lady would ( she ) eat them ? Her response was YES !! I said REALLY ? They are cold !! Which she did go back and make more...And my husband Chilli , which he said was normally good , tasted like it was watered down !!! So just the sum it up ...The FOOD was AWFUL 😖 And WE will NOT go back !!!
  • TT
    Timothy
    Sep 13, 2025
    5.0
    My fiance and I traveled into Spencer from Richmond VA for the night on Saturday September 13, 2025 and ordered through the drive through around 8pm. The staff was very polite and cheerful. I am writing this review because the quality and freshness of the food was the best I can remember. The burger was amazing and exactly as displayed in the advertisement pictures. The fries were warm, and the bread was fresh. Altogether, excellent experience. Spencer is a great town with good people and service. Thank you.

Frequently Asked Questions About Wendy's

Is Spencer Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.