Wendy's

3.9
488 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
134 Main St, Spencer, WV
25276, United States

Hours

Reviews

3.9
488 reviews
5 stars
211
4 stars
132
3 stars
72
2 stars
31
1 star
42

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported problems with order accuracy, slow service, and rude staff.

Food Quality

While some customers praised the freshness and taste of the food, others complained about incorrect orders and food not meeting expectations.

Staff Attitude

Feedback varied on staff friendliness, with some customers noting polite and cheerful service, while others experienced rudeness.

Cleanliness Concerns

Several reviews mentioned cleanliness issues, particularly in the restrooms and with food preparation.

Mixed Experiences

Overall, customer experiences were inconsistent, with some enjoying their meals and service while others had significant complaints.
  • KG
    Korran Grosche
    Nov 29, 2025
    1.0
    When it gets close to closing they hide & don't answer the drive-thru. More than once. They can't follow orders at all. If you say no mayo, not only do they put it on anyway, but overload it on the sandwich. Ridiculous amount, disgusting! Then give an attitude when you want your money back.
  • BB
    Bob Hodovan (Bobby)
    Nov 27, 2025
    3.0
    I'm a Wendy's fan so I can't say anything bad about the place Love the baconator Love Dave's doubles Been even no to do the chili So Wendy's is good
  • AA
    Anna
    Oct 24, 2025
    3.0
    My sandwich, Asiago. Chicken had shredded lettuce and it was falling all over the place. No tomato.
  • BB
    BLDAUR
    Sep 28, 2025
    5.0
    Reading over past reviews, I am reminded in today's digital age of the marvel that is language. There can be often much to read between the lines of a statement. For example, typing in all caps and denigrating the rating of a hard working group of people and their decent establishment followed by three consecutive commas and other sundry grammatical errors displays the fast food emotional depth and intellect of an author. I am puzzled by the punchline of the "big joke" that is associated somehow with the general consensus of this restaurant by many reviewers. I am also puzzled by the asserted legitimacy of a review or any comment posited by an individual whose standard of goodness in a sandwich is that their "burger barely moved the bun"? I wonder if the contrarian nonsense senselessly mirroring most honest customer's good time with negativity is anything more than a bot, or most likely just a troll? There is an intriguing draft of something robotic in the particularity of a certain quoted review... But what is not a mystery is the gratitude I hold for the good people and hard workers at the Spencer WV Wendys! Keep up the good work and ignore the sausage fingers that somehow stutter and slur with words manually entered into a keyboard. We appreciate you. And silently know this, you poor motionless hamburger bun purchaser, whose poor son did not have their hamburger bun move barely at all by their burger, I hope you find that perfect Wendys location out there somewhere in this beautiful world, where the buns move in exact prophetic and fundamentally necessary ways in exact accordance to that which the burger demands that they move. I believe in your hero's journey
  • HA
    Helias Artista
    Sep 28, 2025
    5.0
    This is my second time eating in at this location. It was Sunday September 27, 2025 around 5pm. The staff was incredibly polite, helpful, and cheerful. The atmosphere exuded a pleasant happiness. Unlike other "fast food" chains where the staff seems dreary and melancholy, this location was again a pleasant surprise and I left in higher spirits than when I entered. The food was made with care and unrushed, which I appreciated as I would rather wait an extra minute or two for freshness and quality put into creating my meal by people who obviously take pride in their work. As experienced in the other time I dined at this location, the burger I ordered was given to me exactly in the likeness of the advertised menu pictures. I rarely write reviews, but I am taking the time to write this one because something as simple as the authenticity and genuineness of this location has gone quite a long way for me. It's really rare to find any fast food location in most parts of the country that deliver up to the standards that I'm sure the founder of the Wendy's company esteemed. Great job Spencer WV from a happy customer!

Frequently Asked Questions About Wendy's

Is Spencer Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Spencer Wendy's currently open for service?

Yes, Spencer Wendy's is open and committed to serving quality food every day.