Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on food quality; some customers praised freshness and taste, while others reported cold or improperly prepared items.
Service Experience
Service quality varies significantly; some customers noted friendly and helpful staff, while others experienced rudeness and slow service.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and issues with modifications not being followed.
Cleanliness
Concerns raised about cleanliness, particularly in restrooms and food handling practices.
Atmosphere
Generally positive remarks about the atmosphere, with some customers appreciating the cheerful environment.
AA
Anna
Oct 24, 2025
3.0
My sandwich, Asiago. Chicken had shredded lettuce and it was falling all over the place. No tomato.
BB
BLDAUR
Sep 28, 2025
5.0
Reading over past reviews, I am reminded in today's digital age of the marvel that is language. There can be often much to read between the lines of a statement. For example, typing in all caps and denigrating the rating of a hard working group of people and their decent establishment followed by three consecutive commas and other sundry grammatical errors displays the fast food emotional depth and intellect of an author.
I am puzzled by the punchline of the "big joke" that is associated somehow with the general consensus of this restaurant by many reviewers.
I am also puzzled by the asserted legitimacy of a review or any comment posited by an individual whose standard of goodness in a sandwich is that their "burger barely moved the bun"?
I wonder if the contrarian nonsense senselessly mirroring most honest customer's good time with negativity is anything more than a bot, or most likely just a troll?
There is an intriguing draft of something robotic in the particularity of a certain quoted review...
But what is not a mystery is the gratitude I hold for the good people and hard workers at the Spencer WV Wendys!
Keep up the good work and ignore the sausage fingers that somehow stutter and slur with words manually entered into a keyboard.
We appreciate you.
And silently know this, you poor motionless hamburger bun purchaser, whose poor son did not have their hamburger bun move barely at all by their burger, I hope you find that perfect Wendys location out there somewhere in this beautiful world, where the buns move in exact prophetic and fundamentally necessary ways in exact accordance to that which the burger demands that they move. I believe in your hero's journey
HA
Helias Artista
Sep 28, 2025
5.0
This is my second time eating in at this location. It was Sunday September 27, 2025 around 5pm.
The staff was incredibly polite, helpful, and cheerful. The atmosphere exuded a pleasant happiness.
Unlike other "fast food" chains where the staff seems dreary and melancholy, this location was again a pleasant surprise and I left in higher spirits than when I entered.
The food was made with care and unrushed, which I appreciated as I would rather wait an extra minute or two for freshness and quality put into creating my meal by people who obviously take pride in their work.
As experienced in the other time I dined at this location, the burger I ordered was given to me exactly in the likeness of the advertised menu pictures. I rarely write reviews, but I am taking the time to write this one because something as simple as the authenticity and genuineness of this location has gone quite a long way for me.
It's really rare to find any fast food location in most parts of the country that deliver up to the standards that I'm sure the founder of the Wendy's company esteemed.
Great job Spencer WV from a happy customer!
AA
Anthony
Sep 19, 2025
1.0
We had said once before WE were NEVER coming back !!! And we should of listen to our gut !! Our sons hamburger just barely moved the bun ....Definitely NOT like the poster they avertise ,,,BIG JOKE !!! For the price YOU pay !!! I ordered the bacon - cheese fries ....They were ( cold ) and had ONE piece of bacon on them and HARDLY any cheese ...I took them back up and asked the Lady would ( she ) eat them ? Her response was YES !! I said REALLY ? They are cold !! Which she did go back and make more...And my husband Chilli , which he said was normally good , tasted like it was watered down !!! So just the sum it up ...The FOOD was AWFUL 😖 And WE will NOT go back !!!
TT
Timothy
Sep 13, 2025
5.0
My fiance and I traveled into Spencer from Richmond VA for the night on Saturday September 13, 2025 and ordered through the drive through around 8pm.
The staff was very polite and cheerful.
I am writing this review because the quality and freshness of the food was the best I can remember. The burger was amazing and exactly as displayed in the advertisement pictures. The fries were warm, and the bread was fresh.
Altogether, excellent experience.
Spencer is a great town with good people and service.
Thank you.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Spencer, WV?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Spencer, WV into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (304) 927-5963.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Spencer Wendy’s serve breakfast?
Yes, this Wendy’s location in Spencer, WV serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is Spencer Wendy's currently open for service?
Yes, Spencer Wendy's is open and committed to serving quality food every day.
What are the drive-through hours at Spencer Wendy's?
Drive-through is open Monday to Thursday and Sunday from 6:30 AM to 11:00 PM, and Friday to Saturday from 6:30 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, Spencer Wendy's serves breakfast options including combos, sandwiches, coffee, and sides.
How can I order Wendy's food online or through an app?
You can order online at order.wendys.com or use the Wendy's mobile app available on the App Store for quick ordering.
What payment methods are accepted at Spencer Wendy's?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How do I contact Spencer Wendy's for feedback or questions?
You can call (304) 927-5963 or reach out via the Wendy's Contact page online or their Customer Care team via live chat.
Are delivery services available at Wendy's in Spencer, WV?
Yes, delivery is available where possible. Check availability on the Wendy's app or order.wendys.com by entering your delivery address.
Where can I buy Wendy's gift cards at or near Spencer Wendy's?
Gift cards are available in-restaurant, from retail outlets, and online through the Wendy's gift card portal.
What nearby places can I visit before or after dining at Wendy's?
Nearby places include The Hungry Moose (barbecue restaurant), The Front Porch (American restaurant), and Spencer Antique Mall (antique and thrift store) which you might enjoy visiting.
Are there convenience services near Spencer Wendy's that customers might find useful?
Yes, nearby are the United States Postal Service, Spencer Regional DMV Office, and the Spencer Police Department, which could be convenient for errands around your meal.
What shopping options are nearby if I visit Spencer Wendy's?
You can visit Gift Gallery for fashion shopping, Barsh Opticians and Hearing Aid Center for eyewear needs, and T-Mobile Authorized Retailer for mobile services close by.