Dairy Queen Grill & Chill

3.9
269 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
558 Ripley Rd, Spencer, WV
25276, United States

Hours

Reviews

3.9
269 reviews
5 stars
122
4 stars
70
3 stars
35
2 stars
17
1 star
25

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers noted a decline in food quality, with reports of cold, tough, and improperly prepared items.

Service Issues

There were multiple complaints about slow service, order mistakes, and rude staff, particularly during busy times.

Cleanliness

While some customers praised the cleanliness of the location, others reported issues such as unpleasant odors and trash in the parking lot.

Positive Experiences

Despite the negatives, many customers appreciated the friendly staff and enjoyed their meals, particularly ice cream and burgers.

Drive-Thru Challenges

Several reviews highlighted problems with the drive-thru, including long wait times and communication issues.
  • CB
    Chloe Barnes
    2 days ago
    2.0
    Just very recently here they changed something because the burgers are smaller and tougher then they used to be....even the fries are saltier...:(
  • TE
    T.J. Eich
    Sep 22, 2025
    5.0
    THANK YOU for especially incredible service today!! Your workers were extra kind and I SO appreciate it.
  • EJ
    Ernie Nichols, Jr
    Sep 15, 2025
    5.0
    DQ is always amazing
  • RS
    Richard Stoudt
    Aug 13, 2025
    5.0
    Plain boring
  • TG
    Tammy Gurwell
    Jul 29, 2025
    5.0
    We stopped in to get a box of Dilly bars to go, the staff quick and polite.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Spencer, WV?

Dairy Queen Grill & Chill in Spencer, WV is open daily from 10:00 AM to 10:00 PM.

What type of food and treats does Dairy Queen Grill & Chill offer?

They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes & malts, and ice cream cakes from DQCakes.com.