Wendy's

3.6
575 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2805 Mountaineer Blvd, South Charleston, WV
25309, United States

Hours

Reviews

3.6
575 reviews
5 stars
226
4 stars
134
3 stars
77
2 stars
36
1 star
102

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, including managers, leading to a negative dining experience.

Food Quality

While some customers enjoyed the food, many complained about cold, stale, or incorrect orders, indicating inconsistency in food preparation.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the dining area and restrooms, with reports of dirty tables and floors.

Order Accuracy

A significant number of customers experienced issues with incorrect orders, missing items, and poor handling of mobile orders.

Staff Attitude

Customers frequently noted a lack of friendliness and engagement from staff, contributing to an overall negative atmosphere.
  • EH
    ELISABETH HALL
    Nov 9, 2025
    1.0
    Messed up our order, waited in the drive thru for over 20 mins, service was horrible. They were out of almost everything
  • JH
    Jason Harper
    Nov 3, 2025
    5.0
    I usually stop here for late dinner and have a terrible experience so much that I drive across town to a different location. Today was different and went well everybody seemed nice. I think the later shift at this location needs replaced.
  • BW
    Betty W
    Nov 2, 2025
    1.0
    Staff walking around talking on their phones. No one taking orders at the counter.
  • CO
    Crissy Owen
    Oct 23, 2025
    5.0
    Good service and food through drive through
  • JM
    Jaun Van der Merwe
    Oct 20, 2025
    5.0
    Great people and as always the food was great

Frequently Asked Questions About Wendy's

Is Southridge Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.