Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported rude and unprofessional behavior from staff, including managers, leading to a negative dining experience.
Food Quality
While some customers enjoyed the food, many complained about cold, stale, or incorrect orders, indicating inconsistency in food preparation.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the dining area and restrooms, with reports of dirty tables and floors.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, missing items, and poor handling of mobile orders.
Staff Attitude
Customers frequently noted a lack of friendliness and engagement from staff, contributing to an overall negative atmosphere.
EH
ELISABETH HALL
Nov 9, 2025
1.0
Messed up our order, waited in the drive thru for over 20 mins, service was horrible. They were out of almost everything
JH
Jason Harper
Nov 3, 2025
5.0
I usually stop here for late dinner and have a terrible experience so much that I drive across town to a different location. Today was different and went well everybody seemed nice. I think the later shift at this location needs replaced.
BW
Betty W
Nov 2, 2025
1.0
Staff walking around talking on their phones. No one taking orders at the counter.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in South Charleston, WV?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter South Charleston, WV into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (304) 746-0148.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Southridge Wendy’s serve breakfast?
Yes, this Wendy’s location in South Charleston, WV serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's in South Charleston, WV?
The drive-thru is open daily from 6:00 AM to 1:00 AM.
Does this Wendy's location offer delivery and takeout options?
Yes, this Wendy's offers delivery where available and takeout services.
Can I order Wendy's food using a mobile app?
Yes, you can order using the Wendy's app available on the Apple App Store or through their website at order.wendys.com.
Is the Southridge Wendy's currently open for service?
Yes, this Wendy's location is open and committed to serving customers every day.
Where is this Wendy's located?
It is located at 2805 Mountaineer Blvd, South Charleston, WV 25309.
What payment methods are accepted at Wendy's South Charleston?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does this Wendy's serve breakfast?
Yes, breakfast is served at this location with options like breakfast combos, croissant and biscuit sandwiches, coffee, and sides.
What nearby coffee shops can I visit before or after dining at Wendy's?
Starbucks is located nearby where you can enjoy coffee or smoothies before or after your meal at Wendy's.
Are there other fast food restaurants close to Wendy's South Charleston?
Yes, nearby fast food options include Firehouse Subs, Chipotle Mexican Grill, and another Wendy's location.
What retail stores are near Wendy's for convenient shopping?
Staples, KAY Jewelers, Mattress Firm, and ALDI USA are some retail stores close by, making it convenient to shop before or after your meal.