Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.
Food Quality
Many customers reported issues with food quality, including cold items, incorrect orders, and unsanitary conditions.
Cleanliness
While some customers noted cleanliness, others reported dirty bathrooms and unclean dining areas.
Staff Attitude
Several reviews mentioned a lack of professionalism and a negative attitude from staff, impacting the overall experience.
Mixed Experiences
Despite the negative feedback, some customers had positive experiences with friendly service and good food.
KD
Kanton Duvall
Jan 5, 2026
1.0
The only reason I gave one star is because even though Wendy’s hasn’t come out with their frosty key tags for 2026 yet, when they usually have them in-time for the new year, this Wendy’s wouldn’t let us get frosty’s on the previous years key tags when other Wendy’s do honor it. In fact I know a lady that works at Wendy’s for years and she said that Wendy’s was supposed to honor the previous years key tags in this situation however this Wendy’s for some reason didn’t. I know not that supper big of an issue, but it was their fault for being late on having the key tags out and I think they could be courteous and let the previous years count until the new ones come out. Other than that it was a nice place, and I wouldn’t have any complaints were it not for that.
BW
Bryan Wiseman
Dec 31, 2025
1.0
Ordered my breakfast and the sandwich was not even put together. I ordered the breakfast baconator. I didn't know I was going to have to put my sandwich together... The French toast sticks are so hard I can use them as a hammer. The tator wedges are so old they should have retired years ago... Worse damn Wendy's I've ever had. The staff unfriendly. Disgusting and couldn't put their phones down long enough to do anything. Lazy. Sit waiting for my food for 30 minutes. Will not be returning.
JT
Joshua Thompson
Nov 20, 2025
1.0
The teenager staff there curse my mother out and the manger acted like she was the problem. Then spent to much time worrying about on there drive time not worth the food
BF
Brennan F.
Oct 17, 2025
1.0
My wife ordered cheese fries (she’s a vegetarian) and they gave her cheese fries with BACON? HELLO? She did not ask for bacon AT ALL. We are very disappointed with the service here 👎👎👎
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's in South Charleston, WV?
The drive-through at Wendy's South Charleston is open daily from 6:00 AM to 1:00 AM.
Is the Wendy's located at 4007 Maccorkle Ave SW currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's location offer breakfast?
Yes, Wendy's South Charleston serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at Wendy's South Charleston?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I place an order at Wendy's South Charleston?
You can order via the Wendy's app or through their online ordering site at https://order.wendys.com.
Where can I find Wendy's menu and nutrition information?
Menus and nutrition details are available on the Wendy's website and mobile app at https://menu.wendys.com/.
How do I contact Wendy's South Charleston for feedback or questions?
You may call (304) 744-1007 directly or reach out via Wendy's Customer Care team through their Contact page or phone number 888-624-8140.
Are there other fast food restaurants near Wendy's South Charleston?
Nearby fast food options include KFC and McDonald's, both offering alternative quick meal choices in the area.
What other dining options are close to Wendy's in South Charleston?
Husson's Pizza and Bob Evans are nearby for those seeking pizza or American-style dining experiences.
What local services or attractions are near Wendy's South Charleston?
Nearby you can find South Charleston Farmers Market for fresh produce, Magic Nails & Spa for beauty services, and South Charleston Community Center for recreation.