Wendy's

3.8
880 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4007 Maccorkle Ave Sw, South Charleston, WV
25309, United States

Hours

Reviews

3.8
880 reviews
5 stars
347
4 stars
225
3 stars
153
2 stars
52
1 star
103

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.

Food Quality

Many customers reported issues with food quality, including cold items, incorrect orders, and unsanitary conditions.

Cleanliness

While some customers noted cleanliness, others reported dirty bathrooms and unclean dining areas.

Staff Attitude

Several reviews mentioned a lack of professionalism and a negative attitude from staff, impacting the overall experience.

Mixed Experiences

Despite the negative feedback, some customers had positive experiences with friendly service and good food.
  • KD
    Kanton Duvall
    Jan 5, 2026
    1.0
    The only reason I gave one star is because even though Wendy’s hasn’t come out with their frosty key tags for 2026 yet, when they usually have them in-time for the new year, this Wendy’s wouldn’t let us get frosty’s on the previous years key tags when other Wendy’s do honor it. In fact I know a lady that works at Wendy’s for years and she said that Wendy’s was supposed to honor the previous years key tags in this situation however this Wendy’s for some reason didn’t. I know not that supper big of an issue, but it was their fault for being late on having the key tags out and I think they could be courteous and let the previous years count until the new ones come out. Other than that it was a nice place, and I wouldn’t have any complaints were it not for that.
  • BW
    Bryan Wiseman
    Dec 31, 2025
    1.0
    Ordered my breakfast and the sandwich was not even put together. I ordered the breakfast baconator. I didn't know I was going to have to put my sandwich together... The French toast sticks are so hard I can use them as a hammer. The tator wedges are so old they should have retired years ago... Worse damn Wendy's I've ever had. The staff unfriendly. Disgusting and couldn't put their phones down long enough to do anything. Lazy. Sit waiting for my food for 30 minutes. Will not be returning.
  • JT
    Joshua Thompson
    Nov 20, 2025
    1.0
    The teenager staff there curse my mother out and the manger acted like she was the problem. Then spent to much time worrying about on there drive time not worth the food
  • BF
    Brennan F.
    Oct 17, 2025
    1.0
    My wife ordered cheese fries (she’s a vegetarian) and they gave her cheese fries with BACON? HELLO? She did not ask for bacon AT ALL. We are very disappointed with the service here 👎👎👎
  • GJ
    Gerald J’espère
    Oct 13, 2025
    5.0
    Food and service was great at this location.

Frequently Asked Questions About Wendy's

Is South Charleston Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's in South Charleston, WV?

The drive-through at Wendy's South Charleston is open daily from 6:00 AM to 1:00 AM.