Wendy's

3.8
878 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4007 Maccorkle Ave Sw, South Charleston, WV
25309, United States

Hours

Reviews

3.8
878 reviews
5 stars
347
4 stars
225
3 stars
152
2 stars
52
1 star
102

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, undercooked, or improperly prepared items.

Cleanliness

Some customers noted cleanliness issues, particularly with the dining area and bathrooms.

Staff Attitude

Several reviews mentioned unfriendly or apathetic staff, impacting the overall customer experience.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their excellent service and noted positive experiences with food quality.
  • BF
    Brennan F.
    Oct 17, 2025
    1.0
    My wife ordered cheese fries (she’s a vegetarian) and they gave her cheese fries with BACON? HELLO? She did not ask for bacon AT ALL. We are very disappointed with the service here 👎👎👎
  • JH
    Jason Harper
    Oct 13, 2025
    5.0
    Food and service was great at this location.
  • JS
    Jade Sowards
    Sep 19, 2025
    5.0
    I only spent so much there, because I got extra food. But they were all nice and it was a friendly atmosphere. It was very clean there and we loved it there.
  • PA
    Papa Aaru
    Sep 4, 2025
    3.0
    Very apathetic staff don't expect good customer service here
  • JJ
    Johnny
    Aug 31, 2025
    4.0
    One of the better ran wendy's in the Kanawha County Area.

Frequently Asked Questions About Wendy's

Is South Charleston Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.