McDonald's

Reviews

• LS

  luke stevens

  5 days ago
  1.0
  Worst McDonald's I've ever been to by far , pulled up and all the workers are outside we went to the drive thru menu before another car pulled up to the other menu and then when the workers moved on into the store after having there cigarettes they took the other cars order first, then we sat and waited on food for fifteen minutes in line just for them to say we don't have any hashbrowns even though we already paid for them and no mention of it at the front , lazy garbage workers and a lazy garbage franchise
• KS

  Knite Starz

  Jan 4, 2026
  1.0
  I have never in my life experienced anything like I experienced here. The closest is when I went to a KFC and they had no chicken. I went to the drive-thru here and I got no response at all for about 10 minutes from the speaker. Thankfully I was in the front of the line. I had ordered in the app so I changed it to pick up inside thinking there was something wrong with the speakers. No, it wasn't the speakers. I went inside and there were 16 people irate and hungry. Some of them had been there for an hour and a half already. I ended up spending 59 minutes myself before I finally walked away with no food and no refund. I've still never gotten a refund from it. No food was coming out of the kitchen other than two or three orders the entire time I was there, and those orders were completely wrong, like every single one of them. There are only three people working and only one looked like he gave a crap about what he was doing. The others just moved along slower than molasses in winter with no concern about anything. I also saw the guy scratch himself and then make a sandwich with no gloves. Beyond unbelievable. And I'd like a refund eventually, though I'm not holding my breath.
• RE

  Rachel (EvilRach010)

  Dec 22, 2025
  1.0
  The drive through wait times are simply despicable. Consistently, at least 30 minutes at the drive through, even if you order online. Sitting at the driver through speaker for 10 minutes before anyone even acknowledges my presence, just for me to tell them my magic online number and to wait another 10 minutes in front of an open window. I don’t know if it’s a lack of employees, or a lack of hustle, but I personally see about 10 potential customers drive away just in the 30 minutes I am there because of the atrocious wait times. If you can’t run your service times or staff your store properly, it needs to close.
• GJ

  Glenn Letchworth Jr

  Dec 11, 2025
  1.0
  Absolutely disgusting food every single time I visit this McDonald's with a few other McDonald's locations. As I travel for work out of state nonstop and therefore go to a lot of fast food, and sadly this location is one of the worst I've been to in a long while. Food is always inedible , due to over seasoning , over/under cooking, over exposure to the air and the outcome is, it's like a hard , slimy, rubbery patty, from being left out and sitting under the heat for who knows how long and instead of checking the quality of the patty/bun before sending it out to the guest, instead of the unkempt grill cooks in This location just grab one up and slaps it down on what is, most of the time, a hard tasteless bun and God forbid if it's a special request order like mine usually is due to allergies, because it will be the opposite of the order, and never fails they can NEVER GET MY ORDER RIGHT! The front end crew members are always skittish, they don't actually pay attention to their guests and are never in any kind of hurry or rush for nothing. I mean That's sad. I STRONGLY ADVISE OTHERS TO VISIT A DIFFERENT LOCATION TO EAT AT. Worst waste of my hard earned money each time myself or my 11 coworkers eat here. Today was the final straw for me and I will never again visit this location as long as I live.
• TM

  Terry McCoy

  Dec 10, 2025
  1.0
  I went in Sunday, 12/7 at 6:45 PM. I ordered an ice coffee on the app. When I walked in, 6 people were also standing in line waiting. A lady & her daughter were waiting at the pick up section of the counter for their food. They told me they had been there for 30 minutes. This lady had to stop an employee to ask. The employee acted as if this was the biggest inconvenience of her life, and said, I’ll check. The shift lead (a lady with short hair and glasses) comes up with her food. The customer said I hope this food isn’t cold. She checked. It was cold. The shift lead had the audacity to say, it’s not that cold. We could remake it, but I think that’s fine. 👀 The woman laughed and took the food. Who knows how long that would’ve taken. After that, a gentlemen was disputing the previous day where he waited AN HOUR for his food and never got it. He had to go back to work. The cooperate officer sent him to the store to either collect a refund or have his food made then. The older woman at the counter said sir, I need a receipt. He ordered his food on the app. He showed the app screen and the woman said that’s not his receipt. The shift lead comes back up to talk to him and is immediately hostile. She told him she can’t get food for him or a refund and that he shouldn’t have left the prior day without either. She insinuated that he was lying. The customer was getting irate at this point and leaves. After that (20 minutes later), I mention my iced coffee to the older lady. She says “hold on I’m just 1 person” and storms off. The entire team is talking behind the counter about the irate customer that just left. Meanwhile, their line is to the road outside, and now there’s around 10-12 people inside waiting. ANOTHER 10 MINUTES goes by, and they bring me my coffee. The iced was nearly melted. I just took it and left. This is nearly the worst fast food experience I’ve ever received. I have been eating at this McDonald’s since I was a kid. It’s horrible to see the quality go so downhill. The staff is rude, the wait is awful, and the food is cold when you get it. It is going to take some serious work to fix this place and even more work to fix the reputation. (Look at the other comments here)

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