Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,410 reviews
5 stars
421
4 stars
262
3 stars
282
2 stars
126
1 star
319
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and unprofessional staff behavior.
Food Quality
Food quality was inconsistent, with many complaints about cold or improperly prepared items.
Staff Friendliness
While some customers praised friendly staff, others noted rude behavior and poor management.
Cleanliness
Multiple reviews mentioned dirty dining areas and bathrooms, impacting overall customer experience.
- KMkayla Mckee3 days ago1.0My app glitched. I was trying to use an in app deal but the code didn't give me the deal. They refused to do anything about it and told me any issues with the app isn't their problem. Well....you losing my business isn't my problem. 😁
- LSLee ShellJan 5, 20261.0Came get some food was good but the Manager Chelsea was smoking right outside the McDonalds I’m pretty sure designated smoking area 🥲watched her walk in Touch the food is not wash her hands
- MMMeganJan 5, 20261.0Went in got horrible service today try to order a McChicken 20 minutes ago was ignored by The manager Chelsea she was eating y’all’s nuggets eating fry’s out the fry station I tried to get her attention she just kept ignoring me 😞
- MKMark KeatonDec 22, 20251.0Ordered 3 happy meals and order of fries. Took 30 mins in the drive thru. Seemed like the crew was having it rough, someone needs to look at management
- SSShortyspice22Dec 3, 20251.0Waited in drive thru for 15 min. Then was parked for another 20 minutes and they give the woman next to me my order then hand it to me after she handled it all. Part of my order was missing so I just went inside and waited another damn near 10 minutes for 10 nuggets and a large fry. The female short manager pink shirt was extremely unprofessional didn’t even apologize. I could see being short staffed but there was close to 10 people working. Also vanilla iced coffee sugar free was extremely bad, and over sweet it’s never like that. Maybe yall should worry more about getting the orders out right instead of parking a ton of orders. Never gonna let them park me again.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 303 Jefferson Road, South Charleston, WV?
McDonald's is open daily from 5:00 AM to 11:00 PM.
What are the delivery hours for McDonald's at this location?
Delivery is available from 5:00 AM to 10:00 PM Monday through Wednesday and Sunday, and until 10:30 PM Thursday through Saturday.
Does McDonald's offer drive-thru service and what are its hours?
Yes, McDonald's offers drive-thru service daily from 5:00 AM to 11:00 PM.
What delivery and pickup options does McDonald's provide?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's food online or via a mobile app?
You can order online through https://mcdonalds.order.online/business/-5579 or use the McDonald's app available for iOS and Android.
What payment methods are accepted at McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services and amenities does McDonald's offer at this location?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
What nearby places can I visit before or after dining at McDonald's on Jefferson Road?
Nearby places include Bob Evans for American dining, South Charleston Community Center for recreation, and Husson's Pizza for Italian food options.
Is there a nearby grocery or farmers market close to McDonald's?
Yes, the South Charleston Farmers Market is nearby and offers fresh fruits and vegetables as well as grocery items.
What other fast food restaurants are located near McDonald's at 303 Jefferson Road?
Nearby fast food options include Wendy's and KFC, providing customers with more dining choices in the area.