Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, long wait times, and missing items from their orders.
Food Quality
Food quality was inconsistent, with several complaints about cold or poorly prepared items.
Staff Attitude
While some employees received praise for their friendliness, many reviews highlighted rude or unprofessional behavior from staff, particularly management.
Cleanliness
Multiple reviews noted unsanitary conditions, including dirty tables and lack of soap in bathrooms.
Customer Experience
Overall customer experiences varied widely, with some praising the service and food, while others expressed frustration and disappointment.
ME
Mckenna Escamilla
Nov 17, 2025
1.0
Store was pretty clean, food was decent but the service was mostly horrible. Teen age boy was rude as ever. The female manager was nice but should’ve corrected the boy multiple times. Almost got hit in the face with the tray he was handing my husband.
JT
JayTee Thurmond
Nov 16, 2025
5.0
It took a minute to get the food, but it was fresh and I'd prefer that to cold and fast.
CB
Cheslea Brown
Nov 13, 2025
5.0
Staff was super friendly and they go above and beyond.
FP
Frankie Parsons
Oct 30, 2025
5.0
Great food quite place
Big chicken wings
JD
Jake Danberry
Oct 11, 2025
1.0
Third time this week we've ordered and had part of our order missing this is ridiculous