Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,399 reviews
5 stars
419
4 stars
262
3 stars
282
2 stars
126
1 star
310
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and missing items from their orders.
Food Quality
Food quality was inconsistent, with several complaints about cold or poorly prepared items.
Staff Attitude
While some employees received praise for their friendliness, many reviews highlighted rude or unprofessional behavior from staff, particularly management.
Cleanliness
Multiple reviews noted unsanitary conditions, including dirty tables and lack of soap in bathrooms.
Customer Experience
Overall customer experiences varied widely, with some praising the service and food, while others expressed frustration and disappointment.
- MEMckenna EscamillaNov 17, 20251.0Store was pretty clean, food was decent but the service was mostly horrible. Teen age boy was rude as ever. The female manager was nice but should’ve corrected the boy multiple times. Almost got hit in the face with the tray he was handing my husband.
- JTJayTee ThurmondNov 16, 20255.0It took a minute to get the food, but it was fresh and I'd prefer that to cold and fast.
- CBCheslea BrownNov 13, 20255.0Staff was super friendly and they go above and beyond.
- FPFrankie ParsonsOct 30, 20255.0Great food quite place Big chicken wings
- JDJake DanberryOct 11, 20251.0Third time this week we've ordered and had part of our order missing this is ridiculous
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 303 Jefferson Road, South Charleston, WV?
McDonald's is open daily from 5:00 AM to 11:00 PM.
What are the delivery hours for McDonald's at this location?
Delivery is available from 5:00 AM to 10:00 PM Monday through Wednesday and Sunday, and until 10:30 PM Thursday through Saturday.
Does McDonald's offer drive-thru service and what are its hours?
Yes, McDonald's offers drive-thru service daily from 5:00 AM to 11:00 PM.
What delivery and pickup options does McDonald's provide?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's food online or via a mobile app?
You can order online through https://mcdonalds.order.online/business/-5579 or use the McDonald's app available for iOS and Android.
What payment methods are accepted at McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services and amenities does McDonald's offer at this location?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
What nearby places can I visit before or after dining at McDonald's on Jefferson Road?
Nearby places include Bob Evans for American dining, South Charleston Community Center for recreation, and Husson's Pizza for Italian food options.
Is there a nearby grocery or farmers market close to McDonald's?
Yes, the South Charleston Farmers Market is nearby and offers fresh fruits and vegetables as well as grocery items.
What other fast food restaurants are located near McDonald's at 303 Jefferson Road?
Nearby fast food options include Wendy's and KFC, providing customers with more dining choices in the area.