Taco Bell

3.7
396 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 901 Robert C Byrd Dr. in Sophia. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
901 Robert C Byrd Dr., Sophia, WV
25921, United States

Hours

Reviews

3.7
396 reviews
5 stars
171
4 stars
86
3 stars
57
2 stars
20
1 star
62

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including stale items, incorrect orders, and insufficient portions.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and lack of responsiveness to complaints.

Cleanliness

Some customers noted cleanliness issues in the restaurant, particularly in the bathrooms and dining area.

Positive Experiences

Despite the negative feedback, several customers praised specific employees and noted positive experiences with food and service.

Order Accuracy

A recurring theme was the frequent mistakes in orders, with many customers receiving incorrect or incomplete items.
  • NB
    Nicole Bragg
    Oct 3, 2025
    1.0
    Inside was gross, bathrooms, lobby . Food chewy and not good
  • TJ
    Tam J
    Aug 29, 2025
    5.0
    Always love Taco Bell. The boxes are the way to go. Order in mobile app, and rack up rewards!
  • JY
    Jeff Yessir
    Jul 30, 2025
    2.0
    Always good food but everytime I’ve ever been here my order was incorrect. They don’t like to fix it either.
  • SS
    Sydney Archer (syd)
    Jul 19, 2025
    1.0
    went and got our food last Saturday so 07/12. they forgot an entire meal and even worse the shells were completely stale. it was really nasty. we found a hair in the potatoes as well. only a few hours later we had horrible diarrhea and became extremely sick. typically Taco Bell always gives you diarrhea but this was different. I was soooo sick as was the rest of my family. I will never return here ever again
  • JM
    Jake M
    Jun 26, 2025
    1.0
    Stood inside waiting on 2 chicken quesadilla and a Baja blast for 15+ minutes. There were 5 employees just chillin while 1 did the work. No cars in the drive through, no people in the store

Frequently Asked Questions About Taco Bell

What are the operating hours of the Taco Bell at 901 Robert C Byrd Dr. in Sophia?

The Taco Bell is open daily from 9:00 AM to 3:00 AM, including drive-through service during these hours.

Does this Taco Bell location offer drive-through service?

Yes, the Taco Bell at this location provides drive-through service from 9:00 AM to 3:00 AM every day.