Service Speed
Customers frequently reported slow service, especially during busy times, with long wait times in both drive-thru and in-store.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor accountability from staff when mistakes occurred.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold, soggy, or poorly prepared items.
Cleanliness
Several customers noted that the restaurant was clean, although there were also reports of unsanitary conditions in some instances.
Staff Attitude
While some customers praised the friendliness of the staff, others reported rude behavior and a lack of professionalism.