About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
978 reviews
5 stars
333
4 stars
234
3 stars
203
2 stars
66
1 star
142
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoy the food, but there are frequent complaints about cold or stale items and incorrect orders.
Service Speed
Many reviews highlight consistently slow service, with long wait times reported for both drive-thru and in-store orders.
Cleanliness
The cleanliness of the restaurant varies, with some customers noting clean environments while others report dirty restrooms and tables.
Staff Professionalism
While some customers praise friendly staff, others report rudeness and a lack of professionalism, particularly in handling orders.
Order Accuracy
A significant number of reviews mention issues with order accuracy, with many customers receiving incorrect or incomplete orders.
- TMThe ManOct 25, 20253.0The food at this McDonald’s is always good and delicious, and I’ve enjoyed my meals here overall. However, the professionalism of some of the employees could definitely be better. They have also messed up my order before, although they did fix it once I pointed it out, which I appreciated. With a little more focus on professionalism and attention to detail, this location could easily be much better.
- JDJon DavisOct 9, 20252.0Ordered a filetofish combo- tarter sauce barely hit the bun and was all over the back of the box, and that was after waiting 15 min to get it. This McDonalds is notoriously slow!!
- CHCarissa HardinOct 4, 20251.0On a trip and stopped at this location bathrooms nasty, tables not cleaned i can get past those things. However walking into an establishment and hearing people cussing wasn't what I had in mind. And unwrapped food thrown in the bag? I have worked fast food and still took pride in my job.
- CCCandySep 30, 20251.0My order is always wrong or I'll get stale nuggets or fries. If you wanna eat here, expect to wait 40 mins for one sandwich and a medium fry. Dont even bother asking for a coffee, they'll mess it up every time
- NTNot TodayAug 31, 20251.0They didn't get hardly any of the order right
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's in Smithers, WV?
McDonald's in Smithers, WV is open daily from 5:00 AM to 11:00 PM.
When is the McDonald's drive-thru open?
The drive-thru is open daily from 5:00 AM to midnight Sunday through Thursday, and from 5:00 AM to 1:00 AM on Fridays and Saturdays.
During what hours is McDonald's delivery service available?
Delivery is available daily from 5:00 AM to 11:30 PM.
Can I order McDonald's for pickup or delivery?
Yes, McDonald's offers curbside pickup and delivery services.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where can I view the full menu for this McDonald's location?
You can view the full menu at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is there a mobile app available to order from McDonald's?
Yes, you can use the McDonald's app available on iOS and Android to place your orders conveniently.
Are there any gas stations nearby if I need to refuel before or after my meal?
Yes, nearby gas stations include Shell, BP, Par Mar Store, Sunoco Gas Station, and Marathon Gas, making it convenient to refuel along with your visit.
What other dining options are close to this McDonald's?
Nearby dining options include Burger Carte, Burger Carte 2.0, Burger Carte Foods, Subway, and Tudor's Biscuit World, providing a variety of fast food and comfort food choices.
Are there any pharmacies or convenience stores near McDonald's?
Yes, Rite Aid pharmacy and Little General Store convenience store are close by for any quick shopping needs.