McDonald's

3.2
634 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1139 S Pike St, Shinnston, WV
26431, United States

Hours

Reviews

3.2
634 reviews
5 stars
176
4 stars
117
3 stars
123
2 stars
71
1 star
147

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported that the restaurant was dirty, with unclean tables and floors, and some even noted unsanitary conditions regarding food preparation.

Service Quality

Service experiences varied widely; while some customers praised friendly and efficient staff, many others complained about slow service, incorrect orders, and rude behavior from employees.

Food Quality

Food quality was inconsistent, with several reviews mentioning cold, stale, or improperly cooked items, while a few customers found the food acceptable or good.

Atmosphere

The atmosphere was described as cramped and uninviting, with some customers feeling uncomfortable due to the restaurant's layout and cleanliness.

Order Accuracy

A significant number of reviews highlighted issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.
  • AH
    Allison Handschumacher
    Nov 13, 2025
    3.0
    Overall they do ok, but sometimes the drive thru is super slow. Don't go there if you are in a rush or have to be somewhere at a certain time.
  • SN
    Sherry Nax
    Oct 16, 2025
    5.0
    Good
  • CS
    Cody S
    Sep 29, 2025
    5.0
    They gave me free fries because the deal didnt go through and even tho I told then to take the fries off they give me them anyways!
  • CM
    catherine morgan
    Sep 28, 2025
    1.0
    The whole place is always dirty, we always have to clean our own table to sit down, the employees are always standing together laughing and not paying attention to the register and we have had to actually call out several times to be waited on, the employees are running their hands through their hair and adjusting their hats then making our food, the poor girl yesterday at the register couldn't figure out how to give us change when our bill for a drink was 1.49 and my husband gave her 6 quarters, then the man after us asked for an iced mocha and she kept saying" we ain't got no mocha", so he ordered something different that came to 1.80 and gave her two dollar bills and she stood there staring at the register trying to figure out his change and ended up giving him 8 cents, this place is really sad
  • SA
    Steve Amundson
    Sep 26, 2025
    4.0
    Great and fast service.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Shinnston, WV?

McDonald's in Shinnston, WV is open Monday to Thursday and Sunday from 5:00 AM to 11:00 PM, and on Friday and Saturday from 5:00 AM to 1:00 AM.

What are the hours for McDonald's drive-thru service?

The drive-thru is open Monday to Thursday and Sunday from 5:00 AM to midnight, and on Friday and Saturday from 5:00 AM to 1:00 AM.