Dairy Queen Grill & Chill

4.1
253 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
4254 Teays Valley Rd, Scott Depot, WV
25560-9718, United States

Hours

Reviews

4.1
253 reviews
5 stars
136
4 stars
59
3 stars
30
2 stars
6
1 star
22

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Some customers reported cleanliness issues, particularly in the bathrooms and overall restaurant condition.

Service Quality

Feedback on service was mixed; while many praised the friendly and quick service, others reported rude staff and poor communication.

Food Quality

Food quality varied significantly, with some customers enjoying their meals while others complained about cold, stale, or poorly prepared items.

Drive-Thru Experience

The drive-thru service received criticism for long wait times and order inaccuracies, although some customers noted quick service during busy hours.

Product Consistency

Several customers expressed disappointment with the inconsistency of menu items, particularly the blizzards, which were often served melted or not as expected.
  • JR
    Jeffrey Reed
    Oct 17, 2025
    4.0
    It was a small roadside stand, but cleanliness left a bit to be desired. Food was exactly what you expect from DQ--yummy!
  • AW
    Anna West
    Oct 1, 2025
    3.0
    Very nice staff Great ice cream and such. Only thing is I regularly go to Montgomery DQ and the chicken strips are tiny compared to theirs. Aren’t they all supposed to serve the same thing?
  • SJ
    Sarah Whittington Johnston
    Sep 28, 2025
    5.0
    We love our locally owned Dairy Queen in Scott Depot for sweet treats and delish snacks. The team is always polite and kind, and they move orders fast and accurate.
  • LB
    Lisa Brasseur
    Sep 17, 2025
    5.0
    Fantastic business from employees to the food! Recommend highly to everyone!!
  • SS
    Shawn
    Sep 4, 2025
    5.0
    Was traveling through, and stop. The employees were very nice and the food was as expected!

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® treats, Grillburgers®, chicken strip baskets, and DQ ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill in Scott Depot, WV?

The restaurant is open Monday through Saturday from 10:30 AM to 9:30 PM, and on Sundays from 11:00 AM to 9:30 PM.