Brand Certified
Dairy Queen Grill & Chill
4.0(285 reviews)
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Business Details
200 W Main St, Salem, WV
26426-1259, United States
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
(304) 782-1197
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
https://www.dairyqueen.com/
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
About
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Hours
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
4.0
285 reviews
5 stars
140
4 stars
68
3 stars
36
2 stars
15
1 star
26
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, incorrect orders, and early closures, leading to frustration.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold items, small portions, and inconsistent quality.
Staff Performance
Feedback highlighted friendly and helpful staff, but also noted instances of unprofessional behavior and lack of attention to customer needs.
Cleanliness
The restaurant was generally described as clean, but some reviews pointed out areas for improvement, particularly in the bathrooms.
Value for Money
Several customers felt that the prices were high relative to the portion sizes and quality of food received.
- MDMegan DotsonFeb 19, 20265.0Went through the drive through, didn't get our drinks, had to walk in and get them. But they were nice about it.
- HMHannah MickDec 14, 20251.0Google says the drive thru is open until 10.. they were closed by 9:20.
- AAAnthony AndersonSep 4, 20252.0So went to the salem dq step 3 2025 at 915 pm and the crew had everything shut down 45 mins early and the food I did get was I'd say what they didn't want to throw out plus i didn't get all my order cause they didn't have it but was charged although when I called today step 4th the Manger on duty did remake all of it for me at no charge so thanks to dayshift for saving the day
- JPJohn PottsFeb 11, 20205.0Best cheeseburger in Harrison county, ice cream not bad either
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill in Salem, WV?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 9:00 PM, except Tuesday when it opens at 10:30 AM.
Does Dairy Queen Grill & Chill provide services suitable for families with children?
Yes, the location offers booster seats, high chairs, is family-friendly, welcomes children, and has outdoor seating and free WiFi.
Is there a drive-thru option available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill has a drive-thru service for convenient ordering.
Can I order food online for pickup from this Dairy Queen location?
Yes, you can place online orders for pickup through their official website link provided.
Where is Dairy Queen Grill & Chill located in Salem, WV?
It is located at 200 W Main St, Salem, WV 26426-1259, United States.
Are there any nearby convenience stores where I can stop before or after visiting Dairy Queen?
Yes, nearby convenience stores include bp, 7-Eleven, and Kangaroo Express, which are great for quick stops for fuel or snacks.
What nearby places can I visit if I'm looking for healthy options near Dairy Queen?
Salem Nutrition offers smoothies and juices, and The Herb provides alternative medicine services nearby, perfect for health-conscious visitors.
Are there any educational institutions close to Dairy Queen in Salem, WV?
Yes, Salem International University, including the Student Support center and Bookstore, Salem-Teikyo University, and Van Horn Elementary School are located nearby.
What amenities does Dairy Queen provide for guests who want to dine on-site?
Dairy Queen offers seating indoors and outdoors, free WiFi, restrooms, and facilities accessible for wheelchairs, making it comfortable for guests dining on-site.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website
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