Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.0
285 reviews
5 stars
140
4 stars
68
3 stars
36
2 stars
15
1 star
26
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, incorrect orders, and early closures.
Food Quality
Mixed reviews on food quality, with some items being served cold or not as expected.
Staff Performance
While some staff were praised for their friendliness and helpfulness, others were noted for being unprofessional or inattentive.
Cleanliness
The restaurant's cleanliness received mixed feedback, with some noting it was clean while others reported unsanitary conditions.
Pricing Concerns
Several customers felt the prices were high relative to the portion sizes and quality of food.
- HMHannah MickDec 14, 20251.0Google says the drive thru is open until 10.. they were closed by 9:20.
- HPHaleigh PauleySep 12, 20251.0We went through tonight. I asked for a cup carrier . When I went to put the blizzard in, there was a live cockroach on the cup carrier crawling around! 😬🤢 Also my burger was completely squidhed in the bag.We have eaten here a ton but not anymore I can't!
- AAAnthony AndersonSep 4, 20252.0So went to the salem dq step 3 2025 at 915 pm and the crew had everything shut down 45 mins early and the food I did get was I'd say what they didn't want to throw out plus i didn't get all my order cause they didn't have it but was charged although when I called today step 4th the Manger on duty did remake all of it for me at no charge so thanks to dayshift for saving the day
- RERebecca EldridgeAug 23, 20254.0The fries were nothing to shout about but the burger was good
- PCPeach CrickardAug 16, 20255.0Everything great, with cool inside, heat outside, really needs some fly strips, but over all good
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill in Salem, WV?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 9:00 PM, except Tuesday when it opens at 10:30 AM.
Does Dairy Queen Grill & Chill provide services suitable for families with children?
Yes, the location offers booster seats, high chairs, is family-friendly, welcomes children, and has outdoor seating and free WiFi.
Is there a drive-thru option available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill has a drive-thru service for convenient ordering.
Can I order food online for pickup from this Dairy Queen location?
Yes, you can place online orders for pickup through their official website link provided.
Where is Dairy Queen Grill & Chill located in Salem, WV?
It is located at 200 W Main St, Salem, WV 26426-1259, United States.
Are there any nearby convenience stores where I can stop before or after visiting Dairy Queen?
Yes, nearby convenience stores include bp, 7-Eleven, and Kangaroo Express, which are great for quick stops for fuel or snacks.
What nearby places can I visit if I'm looking for healthy options near Dairy Queen?
Salem Nutrition offers smoothies and juices, and The Herb provides alternative medicine services nearby, perfect for health-conscious visitors.
Are there any educational institutions close to Dairy Queen in Salem, WV?
Yes, Salem International University, including the Student Support center and Bookstore, Salem-Teikyo University, and Van Horn Elementary School are located nearby.
What amenities does Dairy Queen provide for guests who want to dine on-site?
Dairy Queen offers seating indoors and outdoors, free WiFi, restrooms, and facilities accessible for wheelchairs, making it comfortable for guests dining on-site.