Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with incorrect orders, including missing items and wrong sandwiches.
Food Quality
Food quality varied, with some customers receiving fresh and hot meals while others reported cold or stale food.
Customer Service
Staff friendliness was inconsistent; some employees were praised for their politeness while others were noted for being rude or unhelpful.
Speed of Service
Service speed was a common concern, with several customers experiencing long wait times, especially in the drive-thru.
Cleanliness
The cleanliness of the restaurant was generally appreciated, although some customers noted issues during busy times.
MR
Merisha Moore (Risha)
Nov 13, 2025
2.0
This places food is one of the worst I've ever been to by far! We live right down the street from it and so it's very convenient so we tend to go there the first few times we went they where busy we where like okay just give them a chance and every time we have been there it's like the food gets worse! And if you order on door dash and you get a chillie they don't have an option to get crackers with it on there and they never put crackers in the bag EVER I've ordered multiple times I mean when someone orders a chillie just put crackers with it! The food is always cold and so sloppy it's unreal the French fries are always cold and so salty I never eat my fries from there which is unlike me because I love there fries! The New Martinsville Wendy's blows this one clear out of the water I can't believe this one is still open honestly!
CC
Christina Coulter
Nov 6, 2025
1.0
I dont have high expectations for fast food, but I just had the worst burger Ive probably ever eaten. Ordered 2JBC. The first one’s WRAPPER was cold to the touch. The bottom bun was recently thawed and thrown on the sandwich. The second one was also cold and inedible. Why would you give that to a customer? And the manager handled me my bag!
MD
Mark D
Oct 28, 2025
5.0
I have to say, I am thoroughly impressed with this Wendy's as opposed to those I typically encounter in Pittsburgh. Everything in my order was correct, particularly substitutions and additions to sandwiches. Seems no matter which Wendy's in the Pittsburgh area I go to, by order is wrong. The women at the counter were also very pleasant. If only I can find a Wendy's like this closer to home. Follow for more...
AJ
Andrew Johnson
Aug 20, 2025
3.0
Good days and bad. 3 stars.
Some days you get a nice, clean burger.
Other days its greasy and/or messy.
Depends on who's working and how busy they are.
JV
Jax Vallluzzi
Aug 19, 2025
1.0
They must my coffee up and I it taste so bad and the lady did not know how to make it she said.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Saint Marys, WV?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Saint Marys, WV into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (304) 684-2609.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does St. Marys Wendy’s serve breakfast?
Yes, this Wendy’s location in Saint Marys, WV serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-thru at the 914 2nd Street location in Saint Marys, WV?
The drive-thru is open daily from 6:00 AM to 12:00 AM (midnight).
Does this Wendy's location offer breakfast?
Yes, Wendy's at 914 2nd Street in Saint Marys, WV serves breakfast, including combos, sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I order Wendy's food online or through an app?
Yes, you can order Wendy's via their mobile app or online at order.wendys.com by selecting this location.
Is delivery available at this Wendy's location?
Delivery is available where offered; check online or in the Wendy's app by entering your address to confirm if delivery is available near you.
How can I provide feedback or contact this Wendy's location?
You can contact the Wendy's Customer Care team via live chat on their Contact page or call (304) 684-2609 to reach this location directly.
What are some nearby places I can visit before or after dining at Wendy's?
Nearby places include Botany Bakeshop for bakery treats, Smith Candies for sweets, and Pleasants County Parks & Recreation for outdoor activities.
Are there any nearby alternative fast food restaurants to Wendy's?
Yes, Taco Bell and another Wendy's location are nearby if you're looking for more fast food options.
What local services are close to Wendy's that customers might find useful?
The UPS Access Point location nearby offers courier and shipping services, and Advance Auto Parts stores provide automotive supplies.
Where can I find Wendy's nutrition and allergen information?
Nutrition and allergen information is available on Wendy's menu website, their mobile app, and in-restaurant via posters or staff assistance.