McDonald's

3.7
592 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
210 3rd St, Saint Marys, WV
26170, United States

Hours

Reviews

3.7
592 reviews
5 stars
231
4 stars
141
3 stars
114
2 stars
46
1 star
60

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Service Quality

Service quality varied, with some praising friendly staff while others noted rudeness and slow service.

Food Quality

Food quality was inconsistent, with some enjoying hot and fresh meals, while others received cold or poorly prepared items.

Cleanliness

Several reviews mentioned unsanitary conditions and unpleasant odors in the store.

Pricing

Customers expressed concerns about high prices relative to the quality of food.
  • DR
    david radabaugh
    6 days ago
    1.0
    Once again.....I order a hashbrown and burrito. They forgot the burrito. I called them and they say "come back and get it" I'm at work and can't do that. I shoulda checked the bag. Or they should do their job.
  • RD
    Robert Davison
    Nov 26, 2025
    5.0
    The fries and nuggets were crispy and tasted amazing. Even when they got a bit cool. Normally I struggle with fried fast food, but this was great. The burgers were pretty well dressed with toppings as well. I'm very happy with the service and the efficiency.
  • MG
    Michael Goosman
    Nov 6, 2025
    2.0
    Store smelled of dirty mop water everywhere! bathrooms were dirty. No milkshake (broken machine?) and the customer fountain drinks were out of order also! Staff was somewhat friendly at least. Impossible to get napkins, salt, and ketchup! Owners must be stingy, or maybe just plain broke (since apparently they cannot afford/or do not want to clean, stock, and service equipment in order to sell to customers). Food would have been fine except for the smell of the place making you sick. The soda was too low on syrup, and was really colored ice water. Again: why so cheap!? This store needs a serious look taken from corporate in order to improve customer satisfaction. A McDonalds should NEVER look, smell and have so much broken.
  • DT
    Daniel Tselepis
    Nov 5, 2025
    4.0
    Counter girl helpful in resetting my payment info.
  • RG
    Roux Guitar
    Sep 28, 2025
    1.0
    Not sure how they cook their patties, but the were burnt and completely saturated with oil. The bun was even soggy from it.

Frequently Asked Questions About McDonald's

What are the McDonald's operating hours for dining and drive-thru in Saint Marys, WV?

McDonald's in Saint Marys, WV is open daily from 5:00 AM to 11:00 PM for both dining and drive-thru services.

Where is McDonald's located in Saint Marys, WV?

The McDonald's is located at 210 3rd St, Saint Marys, WV 26170, USA.