Wendy's

3.7
906 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
517 W. Maccorkle Ave, Saint Albans, WV
25177, United States

Hours

Reviews

3.7
906 reviews
5 stars
365
4 stars
232
3 stars
112
2 stars
63
1 star
134

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, with some noting long wait times and incorrect orders.

Food Quality

Many reviews highlighted issues with food being cold, stale, or incorrectly prepared, leading to dissatisfaction.

Order Accuracy

A significant number of customers experienced problems with their orders being wrong or incomplete, often requiring multiple attempts to correct.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions and poor food handling practices.

Management Response

Mixed feedback on management, with some praising their willingness to address issues, while others criticized their handling of complaints.
  • JO
    Joshua Oldaker
    Nov 16, 2025
    1.0
    I asked for a simple chicken sandwich and i got a baconnator 1 star
  • SS
    Sarah Sutton
    Nov 11, 2025
    1.0
    Always messes my drive thru orders up as well as my mobile orders and I have to go back through or make it all the way home just to realize half of my food is missing. Person on the drive thru speaker sounds like they always hate life.
  • GB
    Gary Bays
    Nov 5, 2025
    2.0
    I had food picked up through uber and didn't get half of what I paid for I spent like 30 sum bucks and they wouldn't do n e thing about my missing food or my money pretty ticked off bout this
  • KH
    Katlynn Hazlewood
    Oct 15, 2025
    1.0
    Employees are rude with attitudes yelling saying there closed when all of them are sitting outside smoking.
  • TP
    Tammy Pahl
    Oct 6, 2025
    1.0
    Train wreck. With the exception of the middle aged cashier. She was awesome.

Frequently Asked Questions About Wendy's

Is St Albans Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.