Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported frequent mistakes with their orders, including missing items and incorrect modifications.
Service Quality
Many reviews highlighted poor customer service, including rude staff and slow service, particularly during evening hours.
Food Quality
Several customers complained about cold, stale, or poorly prepared food, with some expressing concerns about food safety.
Management Issues
There were mentions of unprofessional behavior from staff and management, leading to negative customer experiences.
Inconsistency
While some customers noted good experiences, many others reported that the quality of food and service varied significantly.
MW
Mark Withrow
Dec 28, 2025
1.0
Worst Wendy's around won't be back
SH
Sh Huffman
Dec 20, 2025
2.0
I've went multiple times so I waited to review it doesn't appear they know to make a burger the way you ask them to I ask for no mustard they still put mustard i ask for plain it has everything its a very common occurrence 2 outta 5 not bad if you wanna wait for your food then wait again to have them remake it
JO
Joshua Oldaker
Nov 16, 2025
1.0
I asked for a simple chicken sandwich and i got a baconnator 1 star
SS
Sarah Sutton
Nov 11, 2025
1.0
Always messes my drive thru orders up as well as my mobile orders and I have to go back through or make it all the way home just to realize half of my food is missing. Person on the drive thru speaker sounds like they always hate life.
GB
Gary Bays
Nov 5, 2025
2.0
I had food picked up through uber and didn't get half of what I paid for I spent like 30 sum bucks and they wouldn't do n e thing about my missing food or my money pretty ticked off bout this
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's in Saint Albans?
The drive-thru at Wendy's in Saint Albans is open daily from 6:00 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, the Saint Albans Wendy's serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I place an order online or via an app for Wendy's in Saint Albans?
Yes, you can order online at order.wendys.com or via the Wendy's mobile app.
What payment methods are accepted at Wendy's in Saint Albans?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact the Wendy's location at 517 W. Maccorkle Ave, Saint Albans?
You can call the location directly at (304) 722-9203 or reach out through the Customer Care team via their Contact page or Live Chat.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on the Wendy's menu website, mobile app, and in-restaurant via a nutrition information poster.
Is delivery available for Wendy's in Saint Albans, and how can I check?
Delivery may be available; to check if delivery covers your area, use the Wendy's app or visit order.wendys.com and enter your delivery address.
What nearby places can I visit before or after dining at Wendy's in Saint Albans?
Nearby you can visit the Coal River Group Barnette Conservation Preserve, a great park for outdoor activities, or grab seafood at Captain D's restaurant.
Are there convenient services near Wendy's, like gas stations or automotive shops?
Yes, nearby are gas stations such as One Stop and Exxon, along with several automotive dealers and service shops like C and O Chevrolet and Moses Ford Inc.
Can I find ATMs or financial services close to Wendy's in Saint Albans?
Yes, financial service locations nearby include the CoinFlip Bitcoin ATM, Bitcoin Depot ATM, and Chase ATM for your convenience.