Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported rude and unprofessional behavior from staff, with some noting long wait times and incorrect orders.
Food Quality
Many reviews highlighted issues with food being cold, stale, or incorrectly prepared, leading to dissatisfaction.
Order Accuracy
A significant number of customers experienced problems with their orders being wrong or incomplete, often requiring multiple attempts to correct.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions and poor food handling practices.
Management Response
Mixed feedback on management, with some praising their willingness to address issues, while others criticized their handling of complaints.
JO
Joshua Oldaker
Nov 16, 2025
1.0
I asked for a simple chicken sandwich and i got a baconnator 1 star
SS
Sarah Sutton
Nov 11, 2025
1.0
Always messes my drive thru orders up as well as my mobile orders and I have to go back through or make it all the way home just to realize half of my food is missing. Person on the drive thru speaker sounds like they always hate life.
GB
Gary Bays
Nov 5, 2025
2.0
I had food picked up through uber and didn't get half of what I paid for I spent like 30 sum bucks and they wouldn't do n e thing about my missing food or my money pretty ticked off bout this
KH
Katlynn Hazlewood
Oct 15, 2025
1.0
Employees are rude with attitudes yelling saying there closed when all of them are sitting outside smoking.
TP
Tammy Pahl
Oct 6, 2025
1.0
Train wreck. With the exception of the middle aged cashier. She was awesome.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Saint Albans, WV?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Saint Albans, WV into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (304) 722-9203.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does St Albans Wendy’s serve breakfast?
Yes, this Wendy’s location in Saint Albans, WV serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's in Saint Albans?
The drive-thru at Wendy's in Saint Albans is open daily from 6:00 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, the Saint Albans Wendy's serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I place an order online or via an app for Wendy's in Saint Albans?
Yes, you can order online at order.wendys.com or via the Wendy's mobile app.
What payment methods are accepted at Wendy's in Saint Albans?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact the Wendy's location at 517 W. Maccorkle Ave, Saint Albans?
You can call the location directly at (304) 722-9203 or reach out through the Customer Care team via their Contact page or Live Chat.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on the Wendy's menu website, mobile app, and in-restaurant via a nutrition information poster.
Is delivery available for Wendy's in Saint Albans, and how can I check?
Delivery may be available; to check if delivery covers your area, use the Wendy's app or visit order.wendys.com and enter your delivery address.
What nearby places can I visit before or after dining at Wendy's in Saint Albans?
Nearby you can visit the Coal River Group Barnette Conservation Preserve, a great park for outdoor activities, or grab seafood at Captain D's restaurant.
Are there convenient services near Wendy's, like gas stations or automotive shops?
Yes, nearby are gas stations such as One Stop and Exxon, along with several automotive dealers and service shops like C and O Chevrolet and Moses Ford Inc.
Can I find ATMs or financial services close to Wendy's in Saint Albans?
Yes, financial service locations nearby include the CoinFlip Bitcoin ATM, Bitcoin Depot ATM, and Chase ATM for your convenience.