Wendy's

3.7
911 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
517 W. Maccorkle Ave, Saint Albans, WV
25177, United States

Hours

Reviews

3.7
911 reviews
5 stars
365
4 stars
233
3 stars
112
2 stars
64
1 star
137

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported frequent mistakes with their orders, including missing items and incorrect modifications.

Service Quality

Many reviews highlighted poor customer service, including rude staff and slow service, particularly during evening hours.

Food Quality

Several customers complained about cold, stale, or poorly prepared food, with some expressing concerns about food safety.

Management Issues

There were mentions of unprofessional behavior from staff and management, leading to negative customer experiences.

Inconsistency

While some customers noted good experiences, many others reported that the quality of food and service varied significantly.
  • MW
    Mark Withrow
    Dec 28, 2025
    1.0
    Worst Wendy's around won't be back
  • SH
    Sh Huffman
    Dec 20, 2025
    2.0
    I've went multiple times so I waited to review it doesn't appear they know to make a burger the way you ask them to I ask for no mustard they still put mustard i ask for plain it has everything its a very common occurrence 2 outta 5 not bad if you wanna wait for your food then wait again to have them remake it
  • JO
    Joshua Oldaker
    Nov 16, 2025
    1.0
    I asked for a simple chicken sandwich and i got a baconnator 1 star
  • SS
    Sarah Sutton
    Nov 11, 2025
    1.0
    Always messes my drive thru orders up as well as my mobile orders and I have to go back through or make it all the way home just to realize half of my food is missing. Person on the drive thru speaker sounds like they always hate life.
  • GB
    Gary Bays
    Nov 5, 2025
    2.0
    I had food picked up through uber and didn't get half of what I paid for I spent like 30 sum bucks and they wouldn't do n e thing about my missing food or my money pretty ticked off bout this

Frequently Asked Questions About Wendy's

Is St Albans Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's in Saint Albans?

The drive-thru at Wendy's in Saint Albans is open daily from 6:00 AM to 2:00 AM.