Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported slow service, long wait times, and frequent order mistakes.
Food Quality
Several reviews mentioned declining food quality, with complaints about cold food, incorrect orders, and food safety concerns.
Staff Attitude
Customer experiences varied widely regarding staff friendliness, with some praising individual employees while others reported rudeness and lack of attention.
Cleanliness
Some customers noted cleanliness issues in the dining area and concerns about food handling practices.
Positive Experiences
Despite the negative feedback, there were also positive comments about specific employees and overall satisfaction with certain meals.
KK
Kimberly King
Nov 12, 2025
1.0
I ordered 4 mcribs plain only BBQ sauce. Was handed 4 mcribs completely plain with no BBQ sauce so when I took it back in to ask for sauce on them the cashier was rude by saying well when u say plain that means nothing on it. My response was that I requested plain only BBQ sauce on all them. He rolled his eyes as he told the cooks she's not smart enough to request only sauce instead of plain. When the manager asked what was wrong the cashier laughed n said she asked for plain n that's what she got now she wants sauce because she's not smart enough to say it. Everyone laughed and I told manager that they were being very rude, and inconsiderate n that they shouldn't b speaking like that. Manager just laughed n said we got a Karen who needs to learn how to speak. I just grabbed my food n left. Bawled my eyes out in my car. I just went through the death of my husband and now being called names, n very hurtful words. I will never go there again
CM
Courtney Moore
Oct 6, 2025
2.0
This is probably the worst McDonald's in the area when it comes to service. On multiple occasions, I have went thru the drive thru & they have had the two lanes open. Every single time, the second lane gets ignored. Why even open it? I sat there this morning for 5+ minutes, with someone in front of me, while we watched more than 6 cars get their order taken in the other lane. When the guy finally decided to take the order of the man in front of me, he just kept leaving the man hanging, so he got mad and drove off. I pulled up & waited another couple minutes before he finally even asked to take my order. The only reason I'm not leaving 1 star is because of the manager there. She's clearly stressed out, but was very apologetic & is always super polite on the early mornings that I do stop there. I think from now on I'll just drive the couple extra miles to Dunbar to get my food. The wait isn't worth it.
EE
enphamus
Sep 17, 2025
5.0
this big mac brought back memories, whoever made this thank you!
ML
Mark Lele
Aug 31, 2025
1.0
I had visited this location earlier this year, and had experienced food poisoning after eating a spicy mcchicken.
DT
Denise Tucker-Rhodes
Aug 29, 2025
5.0
The All-American restaurant Everyone Loves to eat here, especially Children and Doggies❣️
What are the regular in-store hours for McDonald's at 4179 McCorkle Ave, Saint Albans, WV?
The McDonald's is open Monday to Saturday from 5:00 AM to 11:00 PM and on Sunday from 6:00 AM to 11:00 PM.
When is the drive-thru open at this McDonald's location?
Drive-thru hours are Monday to Saturday from 5:00 AM to midnight, and Sunday from 6:00 AM to 11:00 PM.
Can I order delivery from this McDonald's, and what are the delivery hours?
Yes, delivery is available Monday to Saturday from 5:00 AM to 11:30 PM, and Sunday from 6:00 AM to 10:30 PM.
What delivery and pickup services does this McDonald's offer?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment methods are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this location offers a drive-thru service.
Is there a mobile app I can use to order from McDonald's?
Yes, you can order using the McDonald's app available on iOS at https://apps.apple.com/us/app/mcdonalds/id922103212 and on Android at https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US.
What nearby places can I visit along with McDonald's at 4179 McCorkle Ave?
Nearby, you can visit St Albans Mall for shopping and groceries, Kroger Fuel Center for gas and snacks, and Putnam County Library for community resources.
Are there fitness or beauty services near McDonald's at Saint Albans?
Yes, Anytime Fitness is nearby for workouts, and St. Albans Nails & Spa offers nail and beauty services.
Where can I find other dining options close to this McDonald's location?
Nearby dining options include Dragon Garden Buffet for Chinese cuisine, Papa Johns Pizza for pizza, and Mayberry's Restaurant for diner-style meals.