Customers frequently praised the food, especially the blizzards and chicken strips, noting they are well-prepared and tasty.
Service Issues
Several reviews highlighted inconsistent service, with reports of slow wait times, incorrect orders, and occasional rude staff.
Cleanliness Concerns
There were multiple complaints regarding cleanliness, particularly in the bathrooms and dining area, which detracted from the overall experience.
Value for Money
Some customers felt the prices were high for the quality and portion sizes, while others believed the food was worth the cost.
Staff Friendliness
Despite some negative experiences, many customers appreciated the friendly and helpful nature of the staff.
RR
Roger Reed
3 days ago
5.0
Its DQ, what's not to love? The staff is always nice, the food is always good. It may take a minute to get your food, but it's understandable.
GL
Gdog Lattea
Dec 13, 2025
5.0
They always the best workers. Always have everything on point. Foods never cold. Always so nice
MM
Marybeth
Nov 26, 2025
5.0
Delicious ice cream treats but their food is my go to! Pretzels- amazing! My daughter is in love with their cheese curds
RL
Ryan LaFebre
Nov 15, 2025
5.0
Fun and Tasty
KK
Katie
Nov 10, 2025
4.0
Usually have a good experience here! I remember when they had the 5 buck lunch which turned into the 7 dollar meal deal. Sometimes the drive thru takes a while but the food is always good! My husband and I love the strawberry cheesecake blizzard!
It is located at 723 6th Ave, Saint Albans, WV 25177-2916, USA.
What are the regular business hours for Dairy Queen Grill & Chill?
They are open from 10:30 AM to 9:00 PM Monday through Saturday, and from 11:00 AM to 9:00 PM on Sundays.
Is Dairy Queen Grill & Chill open on holidays?
The restaurant is closed on holidays including November 27, 2025, December 24, 2025, and December 25, 2025.
Does Dairy Queen Grill & Chill have drive-thru and seating options?
Yes, the location offers both drive-thru service and seating areas for customers.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the restaurant is family-friendly and welcomes children, providing amenities such as booster seats and high chairs.
Can I order from Dairy Queen Grill & Chill online or through an app?
Yes, you can order online via their website and download their app for exclusive deals and mobile ordering.
Which nearby grocery store can I visit for additional shopping when at Dairy Queen Grill & Chill?
Save-A-Lot is a nearby grocery store you can visit before or after enjoying your meal at Dairy Queen Grill & Chill.
What insurance agencies are located near Dairy Queen Grill & Chill?
Nearby insurance agencies include Evans Insurance Agency, Rob Bowers - State Farm Agent, LeRose Insurance LLC, Affordable Insurance Solutions, and Horace Mann Insurance.
Are there any automotive services near Dairy Queen Grill & Chill for vehicle needs?
Yes, nearby automotive service options include Larck's Automotive & Custom Shop LLC, D&D Fleet Maintenance Services LLC, Chandler's Auto Service, Greg Chandler's Frame & Body, and Mike Chandler Auto Solutions.