Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.1
710 reviews
5 stars
374
4 stars
174
3 stars
90
2 stars
33
1 star
39
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently praised the food, especially the blizzards and chicken strips, noting they are well-prepared and tasty.
Service Issues
Several reviews highlighted inconsistent service, with reports of slow wait times, incorrect orders, and occasional rude staff.
Cleanliness Concerns
There were multiple complaints regarding cleanliness, particularly in the bathrooms and dining area, which detracted from the overall experience.
Value for Money
Some customers felt the prices were high for the quality and portion sizes, while others believed the food was worth the cost.
Staff Friendliness
Despite some negative experiences, many customers appreciated the friendly and helpful nature of the staff.
- RRRoger Reed3 days ago5.0Its DQ, what's not to love? The staff is always nice, the food is always good. It may take a minute to get your food, but it's understandable.
- GLGdog LatteaDec 13, 20255.0They always the best workers. Always have everything on point. Foods never cold. Always so nice
- MMMarybethNov 26, 20255.0Delicious ice cream treats but their food is my go to! Pretzels- amazing! My daughter is in love with their cheese curds
- RLRyan LaFebreNov 15, 20255.0Fun and Tasty
- KKKatieNov 10, 20254.0Usually have a good experience here! I remember when they had the 5 buck lunch which turned into the 7 dollar meal deal. Sometimes the drive thru takes a while but the food is always good! My husband and I love the strawberry cheesecake blizzard!
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats does Dairy Queen Grill & Chill specialize in?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and DQCakes.com ice cream cakes.
Where is Dairy Queen Grill & Chill located?
It is located at 723 6th Ave, Saint Albans, WV 25177-2916, USA.
What are the regular business hours for Dairy Queen Grill & Chill?
They are open from 10:30 AM to 9:00 PM Monday through Saturday, and from 11:00 AM to 9:00 PM on Sundays.
Is Dairy Queen Grill & Chill open on holidays?
The restaurant is closed on holidays including November 27, 2025, December 24, 2025, and December 25, 2025.
Does Dairy Queen Grill & Chill have drive-thru and seating options?
Yes, the location offers both drive-thru service and seating areas for customers.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the restaurant is family-friendly and welcomes children, providing amenities such as booster seats and high chairs.
Can I order from Dairy Queen Grill & Chill online or through an app?
Yes, you can order online via their website and download their app for exclusive deals and mobile ordering.
Which nearby grocery store can I visit for additional shopping when at Dairy Queen Grill & Chill?
Save-A-Lot is a nearby grocery store you can visit before or after enjoying your meal at Dairy Queen Grill & Chill.
What insurance agencies are located near Dairy Queen Grill & Chill?
Nearby insurance agencies include Evans Insurance Agency, Rob Bowers - State Farm Agent, LeRose Insurance LLC, Affordable Insurance Solutions, and Horace Mann Insurance.
Are there any automotive services near Dairy Queen Grill & Chill for vehicle needs?
Yes, nearby automotive service options include Larck's Automotive & Custom Shop LLC, D&D Fleet Maintenance Services LLC, Chandler's Auto Service, Greg Chandler's Frame & Body, and Mike Chandler Auto Solutions.