Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Staff are often reported as friendly and pleasant, but there are numerous complaints about rudeness and poor customer service.
Food Quality
Food quality is inconsistent; while some customers enjoy the food, others report issues with cold or poorly prepared items.
Order Accuracy
Many customers experience frequent order mistakes, leading to frustration and dissatisfaction.
Service Speed
Service speed varies significantly, with reports of long wait times in both drive-thru and inside the restaurant.
Cleanliness
The cleanliness of the restaurant is mixed; some reviews mention clean facilities, while others report unsanitary conditions.
AS
Autumn Skins
Oct 26, 2025
1.0
It was me and a few other friends, we went through the drive threw around 11 something at night almost 12 close to their closing time, we ordered our food got to the window, the women at the window WAS VERY DISRESPECTFUL!!!! We ordered extra ranch for our food which they charged us 50 cents per extra for, we then had to wait on our food which was fine no big deal. We got our food then looked we had no ranch we asked for extra ranch again, and young boy went to the window grabbed the ranch I got out to grab he then threw the ranch at me, I then picked the ranch up and threw it back at him, then he comes after me meanwhile their was two other boys with me, my boyfriend and cousin they get out he then gets the manager, who proceeded to cuss us, and threaten us, she then said we was threatening under age kids. If they are underage their license are restricted they are not to be out past 10:00pm, so their for they was not underage, we then are leaving she still proceeded to cuss out of the window calling us HORRIBLE NAMES!!! Their was two boys who was out their when the ranch was thrown the one boy went back inside. But the boy with the brown hair who wanted to start a fight. U need to lose your job truly. When then call to file a complaint, the manger then gets on the phone cusses us, threatens us once again, so definitely do not recommend Wendy’s in Ronceverte, VERY RUDE MANGER, and HORRIBLE STAFF!!!!! They also enjoy vaping while carrying your food out to you that was the brown hair boy as well. So to the brown hair boy not a clue your name, but know what you look like, if you have no more respect for people then maybe you should not be working with the public. Enough said.
JB
Jasmine Blankenship
Oct 21, 2025
5.0
The staff here are very pleasant. They enjoy taking care of the customers! Its a great atmosphere and the quality is ALWAYS above the standard you typically get from fast food restaurants!
BH
Bob Hammond
Oct 2, 2025
3.0
French fries where terrible.
VH
Vanessa Hyman
Sep 22, 2025
4.0
Cute little Wendy's. Staff was friendly and the food was fresh and fast despite being short handed.
RW
Roberta Wolfe
Sep 7, 2025
4.0
Wendy's was nice. This Wendy's is close to cedar knolls road which is across the road from health department.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Ronceverte, WV?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Ronceverte, WV into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (304) 645-2304.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Fairlea Wendy’s serve breakfast?
Yes, this Wendy’s location in Ronceverte, WV serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's in Ronceverte, WV?
The drive-thru is open daily from 6:30 AM to midnight.
Does the Wendy's in Ronceverte offer breakfast and what meal times do they serve?
Yes, this location serves breakfast, lunch, and dinner.
Can I place an order online or via an app for Wendy's in Ronceverte?
Yes, you can order through the Wendy's mobile app or visit order.wendys.com to place your order online.
What payment methods are accepted at Wendy's in Ronceverte?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is there a drive-thru service available at this Wendy's location?
Yes, drive-thru service is available from 6:30 AM to midnight every day.
How can I contact the Wendy's in Ronceverte for questions or feedback?
You can call the location directly at (304) 645-2304, reach Customer Care via Live Chat on the Wendy's Contact page, or call 888-624-8140.
Where can I find the menu and pricing for the Wendy's in Ronceverte, WV?
Menu and pricing details are available at menu.wendys.com or through the Wendy's mobile app after selecting this location.
What nearby places can I visit before or after dining at Wendy's in Ronceverte?
Nearby places include Hair Fantastic beauty salon, Moco Shirts for custom printing, Sherwin-Williams hardware store, and Red Oak Shopping Center for various shopping needs.
Is Wendy's in Ronceverte located near any healthcare or wellness centers?
Yes, it's near Imagine Medispa - Ronceverte, Greenbrier Medical Arts Pharmacy, and Mountaineer Wellness and Recovery Centers LLC.
Are there convenient shopping options close to Wendy's in Ronceverte?
Yes, Kroger supermarket, Ollie's Bargain Outlet, and Factory Connection clothing store are nearby for easy shopping.