Wendy's

3.8
420 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1 Red Oaks Shopping Ctr, Ronceverte, WV
24970, United States

Hours

Reviews

3.8
420 reviews
5 stars
179
4 stars
111
3 stars
59
2 stars
22
1 star
49

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Staff are often reported as friendly and pleasant, but there are numerous complaints about rudeness and poor customer service.

Food Quality

Food quality is inconsistent; while some customers enjoy the food, others report issues with cold or poorly prepared items.

Order Accuracy

Many customers experience frequent order mistakes, leading to frustration and dissatisfaction.

Service Speed

Service speed varies significantly, with reports of long wait times in both drive-thru and inside the restaurant.

Cleanliness

The cleanliness of the restaurant is mixed; some reviews mention clean facilities, while others report unsanitary conditions.
  • AS
    Autumn Skins
    Oct 26, 2025
    1.0
    It was me and a few other friends, we went through the drive threw around 11 something at night almost 12 close to their closing time, we ordered our food got to the window, the women at the window WAS VERY DISRESPECTFUL!!!! We ordered extra ranch for our food which they charged us 50 cents per extra for, we then had to wait on our food which was fine no big deal. We got our food then looked we had no ranch we asked for extra ranch again, and young boy went to the window grabbed the ranch I got out to grab he then threw the ranch at me, I then picked the ranch up and threw it back at him, then he comes after me meanwhile their was two other boys with me, my boyfriend and cousin they get out he then gets the manager, who proceeded to cuss us, and threaten us, she then said we was threatening under age kids. If they are underage their license are restricted they are not to be out past 10:00pm, so their for they was not underage, we then are leaving she still proceeded to cuss out of the window calling us HORRIBLE NAMES!!! Their was two boys who was out their when the ranch was thrown the one boy went back inside. But the boy with the brown hair who wanted to start a fight. U need to lose your job truly. When then call to file a complaint, the manger then gets on the phone cusses us, threatens us once again, so definitely do not recommend Wendy’s in Ronceverte, VERY RUDE MANGER, and HORRIBLE STAFF!!!!! They also enjoy vaping while carrying your food out to you that was the brown hair boy as well. So to the brown hair boy not a clue your name, but know what you look like, if you have no more respect for people then maybe you should not be working with the public. Enough said.
  • JB
    Jasmine Blankenship
    Oct 21, 2025
    5.0
    The staff here are very pleasant. They enjoy taking care of the customers! Its a great atmosphere and the quality is ALWAYS above the standard you typically get from fast food restaurants!
  • BH
    Bob Hammond
    Oct 2, 2025
    3.0
    French fries where terrible.
  • VH
    Vanessa Hyman
    Sep 22, 2025
    4.0
    Cute little Wendy's. Staff was friendly and the food was fresh and fast despite being short handed.
  • RW
    Roberta Wolfe
    Sep 7, 2025
    4.0
    Wendy's was nice. This Wendy's is close to cedar knolls road which is across the road from health department.

Frequently Asked Questions About Wendy's

Is Fairlea Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.